I ve used Window World twice: once to replace 35 year old windows in my house and now for a remodel. Both experiences were exceptional. From my first meeting with sales (Norman), to the installers (Israel and Joe). Thanks guys for all the hard work you do; you all did an outstanding job! The windo...
Window World of Alburquerque has top notch installers Mike and Mikie. I d give them 6 stars if possible.
However, the management of Window World doesn t know one thing about customer service, best business practices, or how to meet any customer expectations. I d stay away from this company, and h...
Yes they were on time very dependable and the Customer service by Lattica Was Excellent
We'll, seems you can't just buy windows from them. Chat was repeatedly about installation, so I gave up.
Latticia has great customer service and super friendly! Will be back again!
Letticia customer service was excellent! Informative, helpful, and polite.
Very professional and on time. I did not get to use their services because they let me know my home actually uses commercial windows! Thank you for letting me know Drew and pointing me in the right direction!
Israel, the technician who came to my house to do repairs on the windows was very knowledgeable and creative in coming up with solutions to fix my windows. He had to greatly improvise the repairs since the parts to my old windows were no longer available.
This is the second time we have used Window World with Israel as the lead installer. He was punctual, polite, very neat and careful, and kept us apprised of his progress. We have an older home with lots of irregularities, and he and his assistant Anthony worked hard to systematically address each di...
Norman was incredibly knowledgeable and helpful. We appreciate the time he took to show us the product, demonstrating all of the features of Window World's windows.
My second experience with WW - great the first time and great the second time, as well. Everybody I dealt with was friendly, helpful and, for lack of a better description, REAL! The windows are very good quality - another reason that I chose WW for my second property. Very happy!
Professional came in measured doors and went through options to pick from. It truly is a company that stands behind warranty. Have had windows done in the past can't speak highly enough of them, also no trip fee unlike other retail places.
Window World is a great quality window, I highly recommend this company! Dan the salesman really knows his job and is very professional! KC and helper were amazing and did a great job installing! It takes a team to make the company stand out from all the rest. Thank you all for the 17 beautiful win...
Anthony was courteous, kind, and very professional. I would recommend for anyone looking for windows. Nice guy.
Drew Waterfall was a most likeable and informed Window World rep. Pleasure doing business with him.
Have had these windows in other rooms of my home and they are of good quality and are competitively priced.
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They made it very easy to see and purchase the windows that I wanted. On the day that they were delivered and to be installed. One of the windows did not fit. They installed the other four Windows and did a very good job and cleaned up after everything. I haven't received the call as to when the las...
Timely installation in spite of all COVID19 delays, cordial and professional. I've changed all my home windows and sliding doors for nearly 60 % less than other companies and they are beautiful and good quality.
From my first call to the repair/installation our experience with Window World was great. Latacia was extremely helpful & patient with answering all of my questions. And our repair/new glass looks better than I could have imagined. Definitely recommend this company & will be using them again in the ...
They did amazing and Latticia has amazing customer service. She was so helpful.
Great service, great pricing, Dave was the best. Knowledgeable and understanding of my needs
The quality of the windows and the service was excellent. The installation Crew was courteous clean and quick. The windows look great and I couldn't be happier with my experience with this branch of Windows World. 5 Star service!!!
Installation was to replace floor to ceiling glass and put in regular windows which required basically a new little wall to be put in and they did that too. Everything flawless.
Found Window World by fluke. Was referred to another company by friend and mistook them for other. What a nice mistake we made. Russ provided no pressure in home sales with thorough information in response to our continuous inquiries. He made certain to follow up on our order every step of the w...
This was just the estimate but Norman was very informative and helpful. So we will be using window world for our replacement windowd
Wow! We had a big job and I am so happy we decided to go with Window World! We have 19 very large and high windows in our home, many of which had been leaking since they were installed in 1994. Because of the leakage, our foundation and framing were completely rotted away, something the stucco had b...
Great Product and a more than fair price. I thought I could not afford windows for my home in Rio Rancho after Anderson came out and told me over $10,000.00. Window World was a third of that price with a lifetime guarantee. Do yourself a favor and call Paul and his crew at Window World today before ...
Drew was very knowledgeable about the products and services available. He took the time to make sure all of our questions were answered. He was very personable, and easy to talk with. We look forward to the rest of the project to replace our windows and doors.
I purchased windows for my whole house several years ago. I purchased with the Lifetime Warranty expectancy. A few days ago, I went into the store and spoke to a woman in the back room and told her my dilemma that the window sills were peeling. I had my paperwork with me and she took copies as to l...
They did a good job and Latticia was great and provided excellent customer service! Thank you
Your design consultant,Drew Waterfall arrived on time for our scheduled appointment, and demonstrated a concern about my house by putting over boots on his shoes to avoid tracking into my home. After inquiring what i was wanting on a door installation he took some measurements and we then sat and d...
From very beginning, the process was easy and went very smoothly. Drew gave me a very reasonable estimate and Shawn and Anthony were very professional and punctual. They were meticulous about the install and cleanup and left my house in perfect condition. The windows are a great value and a qualit...
Drew arrived on time and we appreciate that he wore the mask the whole time to protect us. He explained fully the manufacturing process and the functionality of your product without being condescending. He gave suggestions but left the decisions up to us. He also showed us how we could replace our s...
Quick and efficient considering 30+ year old windows.Very friendly.Maria,the sales rep..1st thing she did was get right down to business and measure the windows..she was clear and concise,to the point.Sold me on them within 30 minutes
Ava was very knowledgeable. She was able to answer all my questions. Her recommendations were perfect! I love my new windows. Thank you!
I was very impressed working with Ava. I had so many questions and she was able to answer and give me great recommendations for my situation. I am very satisfied with the work from the whole team. Definitely recommend!!
The best place for new windows! The entire process was awesome! They scheduled a free estimate with me and the guy was great. The price was unbeatable! Renew al by Anderson wanted $5k for 2 windows. Other places were similar. I got 5 windows installed by Window World for about half that! The install...
We had the most amazing experience! The company was very professional - they came out and measured our windows and in 2 weeks had them in and installed quickly- The quality of the work and the professionalism of the workers and the entire staff was amazing! Not to mention the price was right and the...
The installers got it done with solid professionalism. A+
The salesman did a great job in selling me the windows. One of the things that stood out that was great to me was that they have had the same installers for many years and they've always done a great job. Well I didn't get to experience that. My insulation took place on January 30th through February...
Window installation estimate. My entire experience was very positive. I was called prior to the appointment time and the gentleman was right on time. I couldn't have asked for a nicer, more knowledgeable person. He was very professional and I felt I could trust him - that he wouldn't try to sell me...
Do not use this company if you have anything more complicated then a simple frame jump. They left gouges in the wall, foam stuck to the drywall, and didn't even complete the work they said they would do in terms of trim out, etc.
Its a shame, because they have a really good quality window at a go...
Ava was fantastic on the phone. She was professional, patient and extremely helpful. I haven t used the services yet, but when I m ready, I will be calling back to schedule!!
I spoke with Latticia and she was very helpful and professional with my questions and concerns one of the most comfortable call I've had would definitely recommend this place .
Israel, our install manager and warranty rep is amazing to work with. I have recommended friends to install with Wondow World. The referral program is a nice incentive to get others to buy from Window World. Check if any referral specials are running when you talk to folks about buying. Sometimes th...
Drew came out to give an estimate for replacing two of our windows. Drew spent a lot of time with us as we told him why we wanted to replace the windows and discussed whether their company put on security film. I am thankful he took the time to explain why putting security film on the windows could ...
Absolutely amazing team. Worked around the weather as best they could while it was raining. Workers were very professional. Even came back an extra day to make sure things were installed correctly instead of rushing to finish. Cant beat the great price too. We love our new windows. Nothing feels bet...
I researched six different window companies in Albuqerque and obtained quotes from three of them. I chose Window World because of the AMMA Gold and Energy Star certifications that are combined with functionality, performance, and aesthetics. I could not find this level of quality at the same price a...
I was very impressed with James s work, will definitely be referring to family and friends!
To expensive, they dont sell retail to public.theyll come out and install there goes my bubget
The owner of the apartments that i live in placed an order for a window about 2 months ago and it hasnt arrived even the owner isnt happy because of it. Payed $625 2 months ago and no window yet. Very annoyed with this..
It's refreshing to talk to someone that knows their product and has great customer service. I will definitely keep Window World in mind when I need their services.
The service was very good from start to finish. The salesperson was friendly and knowledgeable and was available when I had questions even after the sale. The customer service was always helpful and was sensitive to getting my windows and doors installed in a timely manner. The installation team was...
Every time I've dealt with Window World I've had an excellent experience!
Great windows, great service, great warranty on the windows... would recommend to anyone!
Ava was very helpful setting up an estimate and getting my project started
They didn't absolute wonderful job on my windows and taking care of my house
We were very impressed with the cleanliness of the job. The workers were courteous and respectful of our home and property. The lead worker was mindful of all employees' safety while on the job, as well. The quality of the windows and materials used appears to be excellent. When we are ready to ...
I recently helped my mother look for a window company to get some prices for a couple of windows for her one story. We talked to two company s and the second was Window world of Albuquerque. Norman Harty from window world was the gentleman we ended up buying windows from. He gave my mother and i all...
I called to get an estimate and Ava helped me out she was very professional and answered all my questions
Two months ago I work with Drew waterfall who is the salesman to set up replacing all windows and one sliding patio door. He was extremely professional and knowledgeable and everything went as planned based on what he told me. The insulation crew was extremely professional and polite and it all the ...
We ordered doors and windows but the wrong doors were sent for our house. We waited over a month for the correct doors to be installed. They did not show up on the scheduled date for the correct door install but still came that week after we called and asked where they were. They said there was a mi...
We ve had a couple of windows leak between the panes of glass. They re excellent at replacing the windows. Great service.
We did a lot of research before purchasing our windows and went with Window World. Price, quality and the staff did it for us. Due to Covid, our order took a few months, but the office kept in touch with us, until they arrived. They moved quickly to get them installed once they arrived - so worth...
Latticia answered all our questions and concerns, about replacing some windows for our manufactured home. Her level of professionalism and her knowledge was noteworthy of leaving a positive review. We appreciate all her time spent in helping us get all our questions answered. Thanks!
Widow world installed all of my windows in our house and they were all large. Micheal and his helper were fantastic, we did them two at a time. We also had Iseal do our doors (two) big doors. He has also did a phenomal job.Will recommend them. Also salesman Drew was awsume.
Workers were professional, punctual, reasonable prices, good work. love my windows. The salesman Drew was great. The office staff lacks communication. I had to check on the arrival of my order... should have got a courtesy call.
I don't leave 5-star reviews very often. But, this company earned it! From start to finish, Window World of ABQ did a top-notch, professional job. My sales person (Norm) was thorough and respectful. When I had questions after his initial visit, he responded in a timely manner. The installers arrived...
Great customer service by Latticia!! Will recommend this service to friends and family
It was great the girl who helped me her name was Ava she was an amazing help and it was very appreciated.
They seem confused. My order was never placed. They seemed to think it was my fault even though i stood at the counter and specified what i wanted and the clerk acknowledged to order. Went some where else. Good luck
Ava was very helpful and knowledgeable with a great personality!
very happy with the windows and service i got from the beginning to the end. installers Israel and his helper Guillermo were very professional ,,clean and very efficient and . 21 windows in three days ,WOW. very good job.
Been waiting over 2 months for this company to provide me with a key for the sliding backdoor they installed. Also, broke baseboard molding while installing same back door. Was promised it 1.5 months ago they'd take care of both issues, never heard from them again.
My initial contact with David, Ava & Leticia us was very positive. I called for an appt after seeing your commercial on TV.
I look forward to receiving my replacement windows.
We were interested in remodeling our home with new windows
Window World sent thier sales representative David Buck to our home.
David was very polite and knowledgeable about the windows we were interested in purchasing
We will be using your company, based mostly on your product and the profession...
Explained as they working what they were doing and they took their time and did a very good job. Because of installation we will definitely purchase from window world again and highly recommend their services to family and friends.Thank you Anthony for such a great job. Ray& Mary
I gotta say...I enjoy great customer service....thanks Latticia.
Excellent customer service and communication. Very professional workers and great attention to detail during install; I almost wish I had more windows to replace. My house keeps the internal temperature and my heat runs at least 50% less. I would definitely recommend them to friends and family and u...
Anthony and his crew are the best. The entire process went smoothly and efficiently. They are professional, courteus, and respectful. They worked well with the alarm company too. Everything was completed ahead of schedule. They really went the extra mile. They also left the place completely clean. I...