Metro Collections

2 · 41 reviews
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Hugo Castruita
Reviews 1
2020-09-23 21:42

this is the worst collection agency...unprofession...

this is the worst collection agency...unprofessional...MAXX the manager hang up on me. They are using the wrong info to try to come after me. completly agaist the law to use an employees application for a leasing contract. i requested the information that they have for me. would not listen. WRONGFU...

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Arturo Benhumea
Reviews 1
2020-09-21 20:33

It will make a great story on the news once this s...

It will make a great story on the news once this scam is dismantled. This company is stealing from people, and there are more than one way to prove it. I call for an action law suit against this company. BTW, Matt, don't bother responding, "Please contact Matt, the office manager to resolve this ...

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I M M
Reviews 1
2020-09-20 06:06

I don't mind paying off my debt . But why won't Me...

I don't mind paying off my debt . But why won't Metro Collection take a credit or debit card?. You have to pay with money order. To me it's set up for you to fail. We live in 2020. Metro why don't you spend money on a credit card machine? & Collection person was unprofessional sound like she was s...

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Roby Brock
Reviews 1
2020-09-12 20:56

Matt shire or Gleason whichever his name is the ma...

Matt shire or Gleason whichever his name is the manager or whatever they call themselves and les Johnson are the rydest most disrespectful "business" men I've ever had to deal with they literally hung up in my face because they were to stupid to understand my question which was is there a most minim...

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Kyle Cordova
Reviews 1
2020-09-08 07:03

It's funny how people that don't want to pay their...

It's funny how people that don't want to pay their debt write bad reviews. I owed them money. They were very professional about it. I paid them back, and they went above and beyond after the debt was settled to ensure that this was not something that was going to be haunting my credit for next 7...

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Brian Smith
Reviews 1
2020-09-07 07:31

Count me among the others who have had an exceptio...

Count me among the others who have had an exceptional experience with Metro collections. I had an issue due to a small bill being mailed to a very old address. Not sure how that happened, but I called Metro, they explained clearly and politely. The bill was mine, I paid, everything was good. Alm...

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Nicole Murphy
Reviews 1
2020-08-05 23:44

I have been trying to settle this and I have attem...

I have been trying to settle this and I have attempted to make payment on the phone and they do not except anything over the phone under $100 and the man that I am working with is a major jerk and I just want to get this settled. I never get upset but the way he had talked to me and made me feel is ...

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amy Rodriguez
Reviews 1
2020-07-25 14:16

Well I will be paying off my debt with in the next...

Well I will be paying off my debt with in the next few weeks, But I called about a month ago and didn't understand what kind of collection agency this was, because usually if it's an old debt agencies will usually allow you to settle. I asked the manager/part owner why couldn't I settle? For his rep...

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Matthew Flath
Reviews 1
2020-07-23 16:45

I talked to Matt S. and he's a pretty reasonable g...

I talked to Matt S. and he's a pretty reasonable guy. Nobody likes having a debt, there can be a simple mistake like an address change or whatever the reason but in the end things have to be taken care of.
So, I guess after reading a few reviews, I'm happy that Matt S is the one that I was in conta...

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Robert Potter
Reviews 1
2020-07-13 23:05

If you have a debt from Metro Collections they wil...

If you have a debt from Metro Collections they will state that they have called you but they never leave a message or they state that you hanged up on them. It is your responsibility to pay off your debt but this is a 2 way street and they should be better communicators.

Pay off the debt ASAP. I...

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levi carpenter
Reviews 1
2020-07-03 12:56

I DO NOT GIVE CONSENT OR AUTHORIZATION TO OR ABOUT...

I DO NOT GIVE CONSENT OR AUTHORIZATION TO OR ABOUT ANY REFERENCE, CONVERSATION, NOTATIONS OR ACTIONS TO MY PERSONAL OR PUBLIC INFORMATION WITH MCI, AND/OR AFFILIATES IN THIS OR ANY OTHER PUBLIC FORUM. ANY STATEMENTS, NOTATIONS , ACTIONS OR ACCOUNT DETAILS WILL BE REGARDED AS A VIOLATION TO COLORADO ...

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John Riley
Reviews 1
2020-07-01 18:32

Not many times do I feel as though I need to write...

Not many times do I feel as though I need to write a review for a business. Especially a collection agency. Personally I believe the review system is constructed to demonize a "one time" bad service claim, and consumers often disregard all the times at an establishment they were treated fairly and ...

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Ciera Romero
Reviews 1
2020-06-25 22:58

My case manager sussan is unperfessional and likes...

My case manager sussan is unperfessional and likes to compare lifes with her clients instead of offering any kind of assitance. These people dint care if you are about to lose your home or have kids that you have to provide for. As long as they get your money they could care less if the completely d...

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William Gieseler
Reviews 1
2020-05-27 20:46

Had a debt that was owed to an apartment $2617, wa...

Had a debt that was owed to an apartment $2617, was suppose to ship of to bootcamp, got a letter to release from my lease then busted my knee cap and well the rest is history. Filed for an appeal on the debt they shut it down. Called today because the apartment I rented from said I have an outstandi...

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Ann Westin
Reviews 1
2020-05-06 03:17

Garbage company rip off alert. Don t pay them noth...

Garbage company rip off alert. Don t pay them nothing they will take your money then sell your debit to another company. I ve reported them to the FTC for fraud.As a business owner do not use these guys they will overcharge your collection department.

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Erica M
Reviews 1
2020-05-01 12:07

I have been disputing an account for 3 years. I su...

I have been disputing an account for 3 years. I submitted documentation to 2 different reps showing proof that I did not owe the amount and they stopped responding. They stopped trying to collect but also will not remove the item from my credit report.

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D J Morrison
Reviews 1
2020-04-28 06:06

This company is a joke. Called and said i owe a fo...

This company is a joke. Called and said i owe a former landlord. no didn't owe my former landlord they owed me and after telling whoever they never called but I just wanted to say i won my case and now said former landlord owes me but I wouldn't use this company to collect they say you owe and ther...

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Jenn Kemmerer
Reviews 1
2020-04-19 02:05

I DO NOT GIVE CONSENT OR AUTHORIZATION TO OR ABOUT...

I DO NOT GIVE CONSENT OR AUTHORIZATION TO OR ABOUT ANY REFERENCE, CONVERSATION, NOTATIONS OR ACTIONS TO MY PERSONAL OR PUBLIC INFORMATION WITH MCI, AND/OR AFFILIATES IN THIS OR ANY OTHER PUBLIC FORUM. ANY STATEMENTS, NOTATIONS , ACTIONS OR ACCOUNT DETAILS WILL BE REGARDED AS A VIOLATION TO COLORADO ...

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Michelle Garfio
Reviews 1
2020-03-25 03:16

Everyone seems to have bad reviews for Metro Colle...

Everyone seems to have bad reviews for Metro Collections only because they are upset that they have a debt that they don't want to pay off. I personally was left with a $4,000 debt from my ex, they couldn't track him down and I got stuck with paying it off by myself. Metro Collections was never rude...

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Liberty Maintenace
Reviews 1
2020-03-10 02:50

Nasty place to deal with. Spoke to MAXX THE MANAGE...

Nasty place to deal with. Spoke to MAXX THE MANAGER OF THE PLACE! He didn't want to tell me what my debt was for. This place is nothing but a joke. They only harass you as a person. Only will hang up on you if you start answer question.

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Sarah LaVoix
Reviews 1
2020-03-07 10:13

My husband is trying to settle a debt from him and...

My husband is trying to settle a debt from him and his ex wife. When he called, the lady with whom he spoke to said that she needed to call him back because she didn't know what his balance currently was. The first time she called back she told him the balance was doubled what it was supposed to be....

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Heather Slick
Reviews 1
2020-02-09 14:19

I'm not sure if these people are dumb, or just stu...

I'm not sure if these people are dumb, or just stupid. I owe them a debt and they make it impossible to pay. They don't take credit cards because they are too cheap collecting everyone's money that they can't pay the fees, they only have certain drop box hours, and they send you to western union who...

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Mom Mission
Reviews 1
2020-01-24 15:50

This place is terrible! People should boycott any...

This place is terrible! People should boycott any business who uses them to collect a debt. In my case, I didn't know I owed money until I was served court papers. I would have happily payed the bill, but instead I was served a court summons. Companies should NEVER use these people!!!!

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K Graves
Reviews 1
2020-01-18 02:49

I DO NOT GIVE CONSENT OR AUTHORIZATION TO OR ABOUT...

I DO NOT GIVE CONSENT OR AUTHORIZATION TO OR ABOUT ANY REFERENCE, CONVERSATION, NOTATIONS OR ACTIONS TO MY PERSONAL OR PUBLIC INFORMATION WITH MCI, AND/OR AFFILIATES IN THIS OR ANY OTHER PUBLIC FORUM. ANY STATEMENTS, NOTATIONS , ACTIONS OR ACCOUNT DETAILS WILL BE REGARDED AS A VIOLATION TO COLORADO ...

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Chrystal Jenkins
Reviews 1
2020-01-05 20:36

I was impressed with the calm and professionalism ...

I was impressed with the calm and professionalism I received from my agent and the manager, Matt. They were responsive to my request for additional information and never rude. I was able to resolve my debt quickly and without anger.

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