Sarah LaVoix

Review of Metro Collections

My husband is trying to settle a debt from him and...

My husband is trying to settle a debt from him and his ex wife. When he called, the lady with whom he spoke to said that she needed to call him back because she didn't know what his balance currently was. The first time she called back she told him the balance was doubled what it was supposed to be. He informed her that wasn't the right amount, so she said she'd call back. When she called back, she informed him that in April of 2015, he was supposed to be in court and that he owed lawyers fees and such. We weren't residing in the state of Colorado in 2015, and the address the lady gave my husband has never been an address for him or his ex wife. When he questioned her, she said she'd call him back to get more info. He didn't hear back and he called 8x trying to get in contact after he revived a voicemail from her. At 3pm (1500), he called and called and asked for her boss, who was already gone for the day. He then tried to speak to anyone that could assist them and apparently they all had left by 3pm. He's trying to pay this debt but will not pay for fees that aren't legally charged. There was never any court date or judgement placed against him. Judgements show on your credit report. Which there is none for this on his credit report. If this judgement had happened, they would garnish wages or taxes. None of this has happened, two years after said "court" date. This is a shame that this company is handling a disabled vets case this way. Someone who wants to do the right thing because he knows him and his ex wife owe this money, and they can't give him the correct amount to pay and LIE about papers being served to a place where he's never lived or heard of. We will be reporting this to the BBB and seeking counseling from JAG.