The manager went beyond his duty to help me with p...
The manager went beyond his duty to help me with posting my packages and got me the best rates.Highly recommended this location
I went to this location after having a terrible ex...
I went to this location after having a terrible experience at another location where I ended up walking out with my package. all staff is arrogant Satya and pakaj are very loud and taking his language
Quick and easy
Great customer service and very reasonable.
I had a dozen genealogy reports totaling over thre...
I had a dozen genealogy reports totaling over three hundred pages in all copied and digitized. This UPS store crew were so courteous and professional. They really took care of me. It's good to know that customer service is still a priority in today's busy life style. I will definitely be a return cu...
i always come to this store, they take out the tim...
i always come to this store, they take out the time and really help me with my printing
All arrogant staff
I visited couple of days ago to this store for Int...
I visited couple of days ago to this store for International shipping and printing job. It s wonderful service and price I got. Thank you so much Mr.Pankaj Patel to give me special package price.
A UPS store that doesn't have UPS boxes. Pathetic.
This is actually not a UPS store -- at least that'...
This is actually not a UPS store -- at least that's what they seemed to tell me. I had my package sent to this store for pickup, as it was the closest outlet. I received a call from the store asking me why I did that instead of having it directly delivered to my home address (I had my reasons). And ...
This review is a long one, but I can assure you gu...
This review is a long one, but I can assure you guys it'll be worth your time. I had to make 2 shipments of about 40-60 packages to homes. I initially wanted to try USPS because I knew it would be cheaper. The package requirements were that I needed to have a tracking number for each package that I ...
Horrible and rude, UPS should really think about r...
Horrible and rude, UPS should really think about revoking these people's franchise. not to mention SLIMY, I was shipping a computer part and was alreay pretty secure in it's original packaging, these folks insist on repackaging it to almost twice the weight with a much bigger box. causing me to spen...
Very friendly staff. Always there to answer questi...
Very friendly staff. Always there to answer questions and help. Been here several times and they will be my go-to for shipping any-and-all packages!
Horrible service lost my package and basically tol...
Horrible service lost my package and basically told me "oh well"!
The owners are nice, and I usually experience no w...
The owners are nice, and I usually experience no wait or short wait times. I have a mailbox here and utilize their notary and shipping services several times per month. Never had a problem here.
They have been nice during my visit.
Can I put half star or no star? Very rude manager,...
Can I put half star or no star? Very rude manager, associate cannot explain to me why I cannot change the delivery address of an unused and paid return label, he asked the "Manager" to explain to me. The first word of the manager when he showed up, reluctantly, was, "What do you want?" Ooops, very b...
Needed to drop off package on Thanksgiving Day and...
Needed to drop off package on Thanksgiving Day and they helped even when they were closed!
my name is muhammad zark khan and they are very go...
my name is muhammad zark khan and they are very good i shipped the package through that store and package value is 600 $ the package get lost by mistaken and the store manager claim the file and i got my money in 5 days.. easy and fast service
The customer service rep was pretty rude when I tr...
The customer service rep was pretty rude when I tried to return a package that was sent to my address by mistake. I wouldn't normally post negative reviews, but these guys need to change their attitude about things.
Definitely a helpful bunch. Welcoming staff, warm ...
Definitely a helpful bunch. Welcoming staff, warm and friendly and very helpful.
Fantastic staff that will do everything needed to ...
Fantastic staff that will do everything needed to get your business taken care of. Never a long wait as well. Great establishment
The best ups I ve been too..they spent 20 min tryi...
The best ups I ve been too..they spent 20 min trying to find a receipt I ve asked for and they were super patient and kind about it
Thank you
Came here for notary service. Customer service is ...
Came here for notary service. Customer service is sub par. The owner made me wait 15 minutes while he signed off on multiple deliveries.
I come here every single day and am treated like f...
I come here every single day and am treated like family. They will even help me unload from my car if I have a lot of packages. More than that, no customer ever has a long wait. I am completely satisfied with this UPS. Much better than others
This horrible place has despicable customer servic...
This horrible place has despicable customer service and no drop box!!!!! Save yourself a trip!
This is the best ups store in sugarland. I had tro...
This is the best ups store in sugarland. I had trouble shipping some stuff but with the help of Pankaj I was able to ship that package and it reached on time.
These guys, starting from the owner Pankaj Patel a...
These guys, starting from the owner Pankaj Patel and all the employees really go the extra mile to help the customer. They have stayed after closing in order to wait for a UPS truck to assure the boxes went out on the day. Kudos!
awful customer service. slow. store is unbearabl...
awful customer service. slow. store is unbearably hot.
VERY NICE customer service. Profesionl management....
VERY NICE customer service. Profesionl management. Reduction price comared to Fedex or DHL . the most important thing is the possibility to speak your native language to give more details . they speak English . Spanish. French. Arabic .hindi and ordu..etc. it's help a lot. I really liked this pla...
Good service at this location, can get a bit busy ...
Good service at this location, can get a bit busy at times, but overall positive experience.
I have awesome experience from this location they ...
I have awesome experience from this location they have nice service and also they give good prices for shipping too.
Its at nice costumer service all staff special jen...
Its at nice costumer service all staff special jennifer summerhawk she its very nice person and good notary i recommend this store
The staff here is friendly and helpful. I'm an Ama...
The staff here is friendly and helpful. I'm an Amazon Prime user and I end up here returning stuff every so often and it's always quick and easy.
Very bad service. They take too long to ship out m...
Very bad service. They take too long to ship out my shipment that I needed to ship out right away. We dropped the package on Friday before 1pm and it s still in there office on the following Monday afternoon.
This is such poor service that UPS company should take notice about their dealer s bad ser...
Great customer service.
Beware this location, especially with any USPS pac...
Beware this location, especially with any USPS package.
I dropped the USPS priority to this location few months ago; I even paid right there for them to print the label for me. They never sent to USPS pick up. They don't provide the scan to acknowledge that they receive it, so there is no way you t...
The manager and employees are very attentive and c...
The manager and employees are very attentive and considerate. They didn t charge me to fax one paper because I waited a long time and didn t have an attitude about it. Sometimes it s about the customers cooperating with the business in order to get things done right and make everyone happy. I will a...
Inexperienced notary staff. Had to go somewhere el...
Inexperienced notary staff. Had to go somewhere else just to get a simple document notarized.
In reference to the owners review:
Sir, you or your employee had clearly seemed to be not interested in notarizing my document and made numerous attempts to find a reason not to. For instance, he ques...
i do many international shipments and after coming...
i do many international shipments and after coming to this store i don't go to the other stores. very helpful staff
no like
The ladies that work here are always so nice and h...
The ladies that work here are always so nice and helpful! The older gentleman (I couldn't see a name tag) has some real small d**k energy and shouldn't make jokes about anyone else's appearance ESPECIALLY in front of customers.
I have a mail box here and frequent this location ...
I have a mail box here and frequent this location often. All staff are very friendly and helpful. Great location. Convenient to First Colony Mall, SL Town Square and HWY 59/6. Would recommend without hesitate.
NOT OPEN SUNDAY'S AS THEY REPORT ONLINE. LONG DRIV...
NOT OPEN SUNDAY'S AS THEY REPORT ONLINE. LONG DRIVE. NOT OPEN!!!!!!
More
Terrible customer service.
Terrible customer service.
Slow and rude. Will not use again.
The staff is always friendly and professional. Th...
The staff is always friendly and professional. They offer a great array of services and products. They are great to work with and will bend over backwards to make sure you are completely satisfied.
I love the staff here! They are always super helpf...
I love the staff here! They are always super helpful and always go above and beyond to help me with my shipping needs.
I come to this location often. I'm usually in and ...
I come to this location often. I'm usually in and out. Staff is always kind.
Took the fedex box to this store. The owner helped...
Took the fedex box to this store. The owner helped tape the box and put the shipping label on it. Great customer service even though I was not a customer.
I really love this store UPS at Sugar Land. The se...
I really love this store UPS at Sugar Land. The service is perfect. Workers very helpful and their attention wonderful. I had been comming to this store for so many years. Lately Amazon had introduced KHOLS as a option to return stuff but i do not trust KHOLS therefore i keep my UPS store at KENSING...
Extraordinary customer service by Pragnesh. I am n...
Extraordinary customer service by Pragnesh. I am new to the city lost my way, thanks to the google maps and I was driving in circles for an hour. I admit I was a bit baffled and irritated when I reached the store to do an Amazon return.
When I showed the label to Pragnesh he said please come back ...
Searched online and found store open today(Sunday)...
Searched online and found store open today(Sunday) til 3pm
Drove over there to find it closed-- sign clearly states that iris loses on sundays!! Need to clarify online data
Very helpful. Fast service. Reasonable rates. High...
Very helpful. Fast service. Reasonable rates. Highly recommend.
I came to this store a couple of times. Every type...
I came to this store a couple of times. Every type I felt that customer service is wonderful. They go out of the way to help me and satisfy fully.
Arif Lodhi
Rood employees , line to wait (never seen in UPS b...
Rood employees , line to wait (never seen in UPS before ) . Worst experience , never recommended .
I always come here to get my UPS my choice package...
I always come here to get my UPS my choice packages and there is never a long line . They always move quickly and are always friendly .Wish USPS took notes from Ups regarding customer service .
Website says opens at 7:30 so I went early but doo...
Website says opens at 7:30 so I went early but door says open at 8. Wasted trip.
I visited this store last weekend. The employees a...
I visited this store last weekend. The employees are extremely helpful. And their service is really good.
Super helpful! Pankaj was very nice, I will come b...
Super helpful! Pankaj was very nice, I will come back when I need more printing done
I dropped off an iphone to return to Verizon and a...
I dropped off an iphone to return to Verizon and an hour later realized I forgot to reset it to factory settings. I called the store and they went out of their way to help me.
If I could I would give zero stars. UPS lost a ver...
If I could I would give zero stars. UPS lost a very important package sent December 22 to Cibolo, Tx (just northeast of San Antonio). Tracking showed it made it to San Antonio on December 26th. Then it vanished. On January 2nd I called this store (Kensington Drive in Sugar Land) and was told they we...
much less expensive than a paralegal
Terrible service! Don't go there.
Great customer service.
Great people and Great service.
Very poor customer services. Horrible, rude and th...
Very poor customer services. Horrible, rude and threatening customer service. Do not even go near it.
Staff was super nice and helpful and efficient
Won't pass up a chance to overcharge you. That rat...
Won't pass up a chance to overcharge you. That rates are posted nowhere in the store should tell you something. If you must use these guys, check UPS on the web first so you know the approximite shipping cost for the type of delivery you want.
Awful service! Don t go to this place there are at...
Awful service! Don t go to this place there are at least another 2 ups stores within 1 mile!!
I went to this location after having a terrible ex...
I went to this location after having a terrible experience at another location where I ended up walking out with my package. The experience here was like night and day. They took excellent care of me, quick and excellent customer service. Was definitely worth driving the few extra miles.
Excellent customer service. Will use this store ag...
Excellent customer service. Will use this store again
This is a great place. I went here a few days ago...
This is a great place. I went here a few days ago to get a document notarized. The staff are so awesome, helpful, and professional. I am truly grateful. I will be back.
Always use this UPS store and always experience ve...
Always use this UPS store and always experience very good service.
Great Service!!
Worst store ever. They dont know what they are doi...
Worst store ever. They dont know what they are doing. I prefer the Store on Hwy 6 and bissonnet over them, They have a really pleasant and welcoming store
Nice staff.
Always great and friendly service from the staff
Courteous and friendly staff, they took very good ...
Courteous and friendly staff, they took very good care of my international shipment