K Graves

Review of Metro Collections

I DO NOT GIVE CONSENT OR AUTHORIZATION TO OR ABOUT...

I DO NOT GIVE CONSENT OR AUTHORIZATION TO OR ABOUT ANY REFERENCE, CONVERSATION, NOTATIONS OR ACTIONS TO MY PERSONAL OR PUBLIC INFORMATION WITH MCI, AND/OR AFFILIATES IN THIS OR ANY OTHER PUBLIC FORUM. ANY STATEMENTS, NOTATIONS , ACTIONS OR ACCOUNT DETAILS WILL BE REGARDED AS A VIOLATION TO COLORADO STATE LAW OF PUBLIC DISCLOSURE OF PRIVATE INFORMATION

Customer service could use some revamping, but BEING a collection's rep is stressful, so it's no wonder they go on "auto pilot", which can SEEM unprofessional, when really it's just unemotional. General customer service should be to educate customers on a the "human level", and not repeat legal jargon (or share specific claims on public threads). But, again, I'm not rating on being fluffy. I WILL say I'm bummed at the limited payment options. At least have some form of virtual payment online option, even if it is check or transfer. Other than that, it is what it is.