Could never get a hold of anyone in that place I called and called for a whole week they will not pick up the phone or return any phone calls the whole management department needs to go. Very unprofessional.
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This place is dirty, unsafe and unsanitary.
Staff are not friendly
Swimming team are not professional.
Horrible place--I went there with my friend for swimming lessons and after going there for a while, unfortunately my friend got head lice. We couldn't step in there anymore. And they couldnt even teach me how to swim. I really dis-like this place. I don't recommend this to anyone.
This Y is fine. The lap pool is actually pretty nice. The therapy pool is okay, too, but it fills up quickly during their limited open/family swim hours, and you have to wait outside the pool to go in if they are at capacity.
They also appear pretty understaffed. The front desk staff almost never...
Life guards need learn how to talk to people on top of CPR training they learn.
So many activities and programs!! What a great value to Malden, and a short walk from J Malden Center too!!
wonderful facility awesome machines that are high tech! wonerful
i just call them to have some information, like other people said, the receptionist needs to go back to school for basic manners, how to talk, how to give out the information and how to be nice....
The YMCA Swim Team has very disrespectful staff that threaten to kick us out of the team for small reasons. I wish I could give this 1/2 star. I am not going to mention names.
THIS PLACE SUCKS MY COUSIN WAS ROBBED AND LOST HERE DON'T TRUST TRUST THIS STAFFS HERE THEY DON'T TAKE CARE OF YOU AND THE WORST PART IS THAT THE DON'T EVEN CARE ABOUT YOU
This place was working out until I picked up deadlifting. Starting to feel like planet fitness. I don't want to be told to put down the weight slowly. Which I wasn't just dropping, I was just doing regular deadlifts with good form and pace. You put down 350+ lbs it's going to make noise. I'm now...
I rarely post reviews however calling to ask basic information regarding membership led to the front desk staff sounding disinterested and agitated. To put me on hold only to pick up and hang up and when I called back claim she never hung up on me ( once again in a agitated voice and telling me to l...
Highly understaffed. Front desk persons are rude and they don't have time to explain anything. No one respond to emails. If I get response on email, probably I will save time to your front desk staffs. No one has time to show the different facilities they have. I have hard time to get into time tabl...
It always depresses me because I feel like this Y has so much potential to be better than just a drool bucket for youth. It could tie in the whole community but it instead neglects anyone that would actually pay the full membership price.
The aquatics area is amazing but is poorly managed. Yes, I...
I made a few complain to the front desk and they emailed their superior and I never got a response back,very unprofessional,the facility is very badly clean with dust all over window seals,ventilation pipes full of dust falling on people's head,the heat is always off between the locker room and the ...
I was a member of Ymca malden before. They used to have nice staffs. I cancelled the membership 3 months ago and I went to join back again yesterday. The name of the receptionist was Hayat. She was very unprofessional. She did not explain anything I asked to her. In the mean time she also had argume...
Doesn't open on time and then u go to the lap pool and it's closed because there is no life guard. Not happy!!
The facility is very nice. It's got a heated pool and a regular pool. Nice indoor basket court, it gets crowded at nights. The workout area us nice and a lot of cardio equipments that are new. Good price and affordable kids classes.
The weight room is kind of cool, but the cardio room is pathetic and super outdated.
Rude staff. One day they let my friend go in without asking for ID, and when i tried, they stopped me.
The life guards and staff in charge of the therapy poll are not friendly.
This is probably the worst place to play basketball. They constantly close the gym for less than 10 little kids to play. They run programs in the gym all day long and leaves the paying members out.
The people running the pool are not letting some people go into the pool because they are saying the max compacity is 50 people and there is 6 lifegaurds at the pool and the cleaning is very poor and there is no manager on duty I hope you change all of this so the ymca can be good for people to com...
This place needs to be developed more. It has a lot of potential and is in a diverse neighborhood. Pull in the people to make this place healthier and happier.
I wish I didn t have to give this place any stars. The facility feels pretty run down and it always smells. Pretty rude and immature people as well. You d be better off making the trip to another Y or going to LA Fitness/another gym. You cannot picture a gym more worse. Save yourself some peace of m...
The swimming lessons are not recommended as the staff is not nice. The swim team is a better choice.
I strongly recommend the guitar lessons where teacher Devin Ulibarri teaches guitar for beginners very well and advanced students
The guy that works at night is horrible and very rude. Many times when you need help he is not there and is outside talking to his buddies. When he comes back he acts like he is being bothered by your requests.
He seems miserable at his job and doesn't want to be there.
This Y is simply amazing. The staff are friendly, it's clean, everything works and it has everything I could hope for. They have a vast array of cardio equipment and not one of them is squeaking or squealing like Planet Fitness where I used to go. I like their lateral, elliptical, rowing, and new...
I have made lots of friends here, definitely a wonderful place to play basketball.
Malden YMCA well diverse with friendly and steady safe environment. Have cooperation of the administration, staffs, instructors, members, visitors, etc.
Most of all, The Extraordinary Most Outstanding Professional Jobs of Diego Nascimento, Director of Healthy Living. We're so blessed have Gerardi...
I like this Y and my 4 yo daughter loves it. She just finished their summer camp that she was very happy with. The got excellent cardio and a weight room. It can be crowded at times but that is expected from a popular facility in a middle of a busy city.
2018 Update:
Better pool hours now. Staff have been professional and kind on the occasions we've visited this year. The Melrose YMCA is still much better for swimming with your toddlers, and there's still not much in unstructured (no extra cost) play options for toddlers outside of the pool. Upgr...
I like Malden Ymca but the only things I don t like is the hot steam room very dirty bad smell I go there just for my back pain but dirty hair every where please clean up that place every day also the open swim for kids where are people work there and supervisor women very rude front desk people ha...
12/30/2018
I've been a member here for several years and would say its a welcoming and diverse place with bodies young and old and there is a spectrum of cultures.
The locker room can get very humid and the building's age shows here more than other places. On the bright side it does have a sauna...
I was floored by the lack of interest the front desk has in their customers. I went in to ask questions and grab forms about their summer program for kids and the man at the front desk was eating a sandwich very sloppy, wiping his mouth with his arm and then on his shirt. He never once smiled, only ...
I mean the kids there are kind of like bullies and should be restricted to do so but either way all the other activities are great!
The only benefits the Y's weight room has are free weights and ergometers. Has very few machines that are very worn. Super crowded during peak hours paired with loud, obnoxious children from afterschool programs.
If you're looking to lift without free weights, Planet Fitness is better.
Finally a wonderful place where I can exercise and relax. I love the staffs and I really enjoy the steam room. Thank you for providing a place where my family and I can have a great time. I appreciate and love ymca.
Gives me good times. A old man yelled at me 2 years ago for being too young to use the treadmills and bullied me. The basketball teachers were fun but they duck taped our pockets when we ever put our hands in there. The swimming teacher was fun as she questioned too much about what games I played an...
The basketball gym floor is very slippery but the staff is good they just need to do something about that
Great place just a little why the pool is out like taht but other tahn staff are great
I went to camp here my counselor didn't like taking us to the park and they didn't really do that many activities with the kids.
Great family oriented gym. I love the fact that I can drop of my toddlers in the daycare and go workout with a peace of mind. The indoor therapy pool it's a huge plus too.