sushmita kayastha

Review of Malden YMCA

I was a member of Ymca malden before. They used to...

I was a member of Ymca malden before. They used to have nice staffs. I cancelled the membership 3 months ago and I went to join back again yesterday. The name of the receptionist was Hayat. She was very unprofessional. She did not explain anything I asked to her. In the mean time she also had argument with another client. She processed my payment for my membership but then I told her I want to apply for scholarship. She got very angry and screamed at me saying that I have messed up the whole thing and she needs to pay $100 out of her pocket to the payment office then. She was also very rude when I asked her if I was done. She told me "what do you need now? you messed up the whole thing." I will never be a member of this YMCA in my life because of how I and another customers were treated yesterday.