Bimal Mohanty

Review of Malden YMCA

Highly understaffed. Front desk persons are rude a...

Highly understaffed. Front desk persons are rude and they don't have time to explain anything. No one respond to emails. If I get response on email, probably I will save time to your front desk staffs. No one has time to show the different facilities they have. I have hard time to get into time table and facilities. For anything you go, you have to wait 30 minutes as your front desk is very busy in talking on phone and you have to stand in queue. Bath rooms are not cleaned for ages. For families, nothing. There is no open pool frequencies. My kids are waiting when my time match with open swim time. I will cancel this membership. Not a value for money