Each and every time I call this Branch I am assisted with a high level of professionalism. My experience thus far have been nothing short of amazing They helped me when I needed a small loan - and whenever I call in all my concerns are addressed.
Extending my gratitude for the EXCEPTIONAL custo...
If you re headed here to make a deposit to another credit union through the network, call ahead of time. They haven t been able to accept deposits to other credit unions for a month, and they don t seem to be in a hurry to fix it.
Six Weeks ago my wallet was stolen and I became a victim of identity theft. I immediately reported fraudulent activity on My checking account to Liberty Savings Credit Union. Not only was the money that was stolen from my account never reimburse, but the person in charge of this problem has ignored ...
This is the worst bank to do business with, not only are they re CSR unprofessional and lack knowledge for this to be a credit union the services are horrible. I signed up with hopes to better manage money and also build credit which I was told I couldn t do because my credit score was too low. The...
Coming from a big bank to a CU is a huge step, but one that is well worth it- many of the children complain about credit unions, when in fact it really goes with maturity about finances. The website and online banking are super plain and basic, no mobile app - but online bank opens fine. You get acc...
The lines are ridiculous the only good thing is the location but the services are trash thanks for the loan but why didnt my money transfer didnt go through they ruin my 4th of july holiday n why cant i talk to someone on the phone it keeps hanging up on me
the CU needs improvement...it took almost 1 month to get a new debit card after I reported it compromised. The lines are extremely long every day, banking hours are not convient for the working public. CU lacks online features, call center customer service (NONE). Because the branch is so busy al...
20+ years customer. Service used to be excellent but now they returning the checks charging $25 return fee. They are taking away overdraft privilages and not restoring after account is current This has been causing problems. Customer with direct deposit should have the privilege to overdraft if the...
they suck...the website is alwaysSSSSSSSS down...you can never get anyone on the phone..absolute WORST BANK
So far, I am not happy with the services at all. The tellers are rude. I can never contact anyone there at bank. I open up a saving account and I can t even access my account to transfer money and it s already going into the third week.
They never answer their phone and never process loans to meet home closing dates.
What I like the most is that it is a bank insured by the.NCUSIF. By making an inquiry about the banks, this is the safest, to save our money.
My experience they're doing a shared branch withdrawal was terrible. Not only was the line long but all of the stuff look bored and misanthropic.
even though I've been there on numerous occasions and each time was asked for way more information than any other Credit Union, they were unable to verif...
Love their service they are helping me build my credit. The staff is very helpful and friendly at the branches in jersey city.
They're awesome! I had poor credit score and they helped me built up my score. They always take their time to insure you leave satisfied with their services. They are also considerate of your needs and concerns. I never had a bad experience, I believe their customer service and managers are way bett...
They may take there time but they make sure you don't regret going
I thought this was a good bank i at least got a loan from them and i have bad credit but its not a good bank you can count on. Let me start by saying in a period of two months the bank system was down three times , you cant take money out. They only let you withdraw 200 dollars and it seems like the...
At times they lock me out of my account without providing a reason for their action. Typically, it is done on a Saturday, after hours, leaving me no means of getting into contact with them. Since their automated system is non-functional due to the fact that it is the weekend.
..... unfortunately, they give me anxieties because nothing is ever done the way they say it will happen. It took 3 weeks for me to receive a replacement debit card as well. oh I'm sorry, I still haven't received it. I hoping that it will arrive this week. I was told 5-10 business days and yet no o...
the worst service ever. no direct numbers to speak to human beings
Worse customer service I had ever had, came to open an account and I felt like I was in a game of hot potato, no one wanted to assist me in opening an account. Very bad experience
Horrible Service!!! Im closing my account today, nearly a month ago I called to replace my card. On Friday I called for an update because I never received anything to be told it was never order just so nonchalantly. After requesting to speak with management I was denied because the day was over. I c...
I was very unhappy with the service when transferring money from one account to another at the Journal Square location. I provided the teller with all the identification stating I was the owner of both accounts but she would not assist me with my own money being that one account was a custodial acco...
The worst bank in the world the service is the worst they take like two hours to serve you when there s only three customers in the whole bank they are standing taking to each and laughing while they re customers to deal with if they need documents they tell you every day different document day afte...
And if I could I would give this place 0 stars I will never ever come back and no I don t recommend this place to anybody the worse service this lady Named Beth Chisolm very rude really nasty attitude I don t know how can such a dumm woman can actually work!!
Check your review I m not the only pers...
Just closed my account, services are limited, online platform is limited, the cash supply at the bank is limited, 3 people are working to service the community. Bank at a place that values you and your buisness, it s not worth the hassle.
I've been I've been trying to get a Roth IRA Transfer into a brokerage account for 18 months Liberty Savings is paying me 0.2% Interest basically losing money after you count in the rate of inflation over three 3.5%. Also I went in for a personal loan using my account for collateral they tried to ch...
They act like you are doing them a favor. They are not personable and when you or email they never never answer the phone nand don't reply to email or phone messages. The number of members doesn't matter because their service is inadequate on top of RUDE managers and customer service reps. The bran...
TERRIBLE SERVICE WITH THEIR BANKING! Managers IGNORE EMAILS even from their own co workers who have tried helping my issue with them! I have been added to my husbands account over 5 years ago - I ve filled out the paperwork - they never received it in the mail I then went INTO the bank and filled ...
I've been with this bank for some years and today was my worst conversation I had with customer service. I had recently logged into my account so I know it wasnt a problem with my password and now a days everything is already there when you log into anything. This morning was different my account lo...
Didn't say it was okay. It took the second rep to go above and beyond to assist me! HE made me feel better, Even though what I needed, he couldn't help with. Called after hours on a Saturday