Destiny Copeland

Review of LSFCU

I've been with this bank for some years and today ...

I've been with this bank for some years and today was my worst conversation I had with customer service. I had recently logged into my account so I know it wasnt a problem with my password and now a days everything is already there when you log into anything. This morning was different my account locked me out and I wasn't able to make it pass the security questions on my first attempt.

I called Liberty and I'm telling the guy what happened and he literally cuts me off in the middle of what I was saying. I had to tell him to let me talk because your just assuming I put in the wrong password. I know it's early but sir this is still your job.