kirby master 1012

Review of LSFCU

I was very unhappy with the service when transferr...

I was very unhappy with the service when transferring money from one account to another at the Journal Square location. I provided the teller with all the identification stating I was the owner of both accounts but she would not assist me with my own money being that one account was a custodial account. The acting manager that come over not only embarrassed me, but made me call my branch in front of her. Being that this was my 1 hr lunch break I had to go back to work. the next day I receive a call from that same manager the next day stating this how the branch does business explaining that she was still right, But the account belongs to me. Very unhappy customer with this location.