Legend Internet

2.2 · 41 reviews
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drddgobo
Reviews 1
2023-11-15 22:13

Very poor customer service. Lots of delay in sorti...

Very poor customer service. Lots of delay in sorting out pending issues.
The subscription is way higher than contemporaries I know.
Lots of service interruption with no compensation.
However when service is uninterrupted speed is good. But I still have a problem with their subscription and flexibil...

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Saa Mohammed
Reviews 1
2020-09-17 21:36

Awful service! After paying for nearly a month, I ...

Awful service! After paying for nearly a month, I still haven t been connected. Customer service is atrocious, the team was unable to provide clarity on how the cables would be laid. First survey they did was absolutely useless because the second time around, the team was clueless on the layout of t...

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K N Vajpai
Reviews 1
2020-09-01 23:46

Not really good in customer relation. My installat...

Not really good in customer relation. My installation at house took over 1 months even I paid full for 3 months bill in advance. It was kind of dispute situation which was later solved through the intervention of Nigerian Communication Commission's (NCC). Not really good experience. If you complaint...

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Eliora Hillary Omoike
Reviews 1
2020-08-24 08:49

Very bad customer service. Please don t rely on th...

Very bad customer service. Please don t rely on them. It took over 2 months before I got my internet installed and I have not had network for the past 4 days and nothing has been done to rectify the problem despite the fact that I call them more than thrice daily and I even went to their office. I w...

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Mike Ace
Reviews 1
2020-08-20 23:40

I do not know where to start, it has been two mont...

I do not know where to start, it has been two months + since i made payment for this service and am yet to be connected even if their junction box is just beside the house, customer service is terrible, i have called their office everyday for the past 2 weeks, they have given me 5 different dates bu...

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Suleiman Sani
Reviews 1
2020-08-14 19:54

DON'T BUY THIS FOR YOUR OWN SAKE! Very POOR custom...

DON'T BUY THIS FOR YOUR OWN SAKE! Very POOR customer service. Disappointed with my experience so far, I expected better but unfortunately the company has no ethics or morals.

I was so excited to start using Legend because I really thought they were the best internet service provider in Abuja but ...

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Folajomi Adegbulugbe
Reviews 1
2020-08-14 14:32

Yet to get installation and very terrible customer...

Yet to get installation and very terrible customer service. They are constantly clueless as to what point of installation they are in. Petty mistakes like putting out the wrong name. I ve paid for service and it s been a month but I ve not been installed. Last time I called I was told someone will r...

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Salim Abubakar
Reviews 1
2020-08-06 14:49

Don t waste your time with these useless company a...

Don t waste your time with these useless company and their workers. I made my payment 6 weeks ago nothing has be done, no installation, nothing at all. I have been calling and emailing to no pick ups or replies. I m currently fighting them to get a refund. Advice don t waste your time with them.

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Benjamin Isong
Reviews 1
2020-07-18 08:39

DO NOT waste your time with this company. Three mo...

DO NOT waste your time with this company. Three months ago my company paid for their services, they were supposed to complete it in three weeks, can you imaging that till today, Sep 14 2020 its only pipe we saw plus when we asked for refund, that same day they came to remove the incomplete materials...

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ADENUBI SIKIRU
Reviews 1
2020-07-07 18:49

I had a chat with them and their response rate was...

I had a chat with them and their response rate was fast and awesome but they are still Operating in Abuja for now. They have dynamic products like Fibre optics, TV, voice call&modem that can do IoT(internet of things) which makes all your gadget send and receive data.

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Anna Drago
Reviews 1
2020-06-27 10:30

Terrible service quality and even worse customer s...

Terrible service quality and even worse customer service. If they pick up the phone, they are indifferent at best (laughing at the fact that you haven't had internet for 3 days was the highlight I had to deal with), other times, the "hotline" doesn't even connect/pick up the phone. Having your custo...

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francesco rossi
Reviews 1
2020-06-04 21:27

Terrible, you will paid for 30 days and you will h...

Terrible, you will paid for 30 days and you will have 29 days of problem, i miss my spectranet beleve me !!! The are not able to orovvide the service ( this is my personal experience ) i am every day on the phone with customer care and noting solve , no service!!! Only sorry!!!l
Francesco Venti

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Simbiat Abubakar
Reviews 1
2020-04-10 21:42

Do not bother patronizing this company. They do no...

Do not bother patronizing this company. They do not keep to their promises as regards timing of installation & their customer service is terrible. It took them a month (they promised to get it done within 2 weeks) from the date I made payment to start the installation process at my home. I recommend...

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Aloxies Utility
Reviews 1
2020-04-08 16:24

Paid for Installation since 9th of December 2019, ...

Paid for Installation since 9th of December 2019, The marketing department was really eager for the payment to arrive. Eversince, Phone calls were were barely answered and replied. I went to their office in Maitama to complain, Still no progress. Now, It's February 17th 2020 and i still haven't been...

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