Yet to get installation and very terrible customer...

Yet to get installation and very terrible customer service. They are constantly clueless as to what point of installation they are in. Petty mistakes like putting out the wrong name. I ve paid for service and it s been a month but I ve not been installed. Last time I called I was told someone will reach out that was a week ago. I m here regretting trying to switch internet service after making upfront payment.