I do not know where to start, it has been two mont...

I do not know where to start, it has been two months + since i made payment for this service and am yet to be connected even if their junction box is just beside the house, customer service is terrible, i have called their office everyday for the past 2 weeks, they have given me 5 different dates but did not honour any. i am pretty sure most of the high ratings here are from their staff. terrible!!