Terrible service quality and even worse customer s...

Terrible service quality and even worse customer service. If they pick up the phone, they are indifferent at best (laughing at the fact that you haven't had internet for 3 days was the highlight I had to deal with), other times, the "hotline" doesn't even connect/pick up the phone. Having your customers spend several days without internet without compensation is not a way to expand your customer base!