Kool Smiles

4.4 · 439 reviews
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TheStylist Meka
Reviews 1
2020-09-22 07:41

Its always something. Been dealing with Kool Smile...

Its always something. Been dealing with Kool Smiles for years now. Forest Park location has very poor customer service. Corporate office tried to help but not much different. Candler office numbed 3 of my children then didnt do any treatment. Next time i waited over TWO HOURS PAST my appointment tim...

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Sherita Corbert
Reviews 1
2020-09-20 14:39

I had a phenomenal experience yesterday at Kool sm...

I had a phenomenal experience yesterday at Kool smiles on Candler Rd. In fact I always do. Dr. Stuart gave us a consultation about braces and really gave my daughter an experience. He danced and made her the most comfortable any dentist or Dr. Has ever made her feel. Brittany a hygienist I assume is...

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G Charlemagne
Reviews 1
2020-09-20 01:09

Meka has a cute "scare free " term for every scary...

Meka has a cute "scare free " term for every scary dental tool and process. Mikeba and Shawtitia the. Clinical Manager were so sweet to my three year old son and. with the help of her team Dr. Daniel made it a tear free experience for my baby. Not to mention the super hero photo session! Kool Smile...

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TaShundra Dixonfaush
Reviews 1
2020-09-13 17:48

Ms. Nicole and The Doctor I Am sorry I Forgot her ...

Ms. Nicole and The Doctor I Am sorry I Forgot her name But they worked on my Daughter tooth doing a feelings and These two Women (Queens) Worked Marvelous Together. I Recommend These Two ask For Ms. Nicole and She Will Tell You Exactly What Doctor It Is That I Speak On. Thanks Cool smiles for your a...

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Jazmine Chappel
Reviews 1
2020-09-13 06:48

I have been coming here for almost 10 years now an...

I have been coming here for almost 10 years now and I love Kool Smiles!! I am 21 now and I am just now getting my wisdom tooth pulled and I was trying to find a dentist to get them out ASAP. Kool Smile were the only people available to get them out really quick and good! My original dentist took 3 d...

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Catherine Shanks
Reviews 1
2020-09-12 23:45

I don't know what the dentist and staff have done...

I don't know what the dentist and staff have done to my little niece. All she received was a tooth extraction. Now she's in tears even if you mention the word dentist. They don't know how to care for little kids. She will not be returning to this dentist ever again.

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Latasha Young
Reviews 1
2020-09-12 12:05

Dr. Kadree and her assistant Lakesha Thomas worked...

Dr. Kadree and her assistant Lakesha Thomas worked with my 7 year old son today who has been extremely apprehensive in the past with other doctors. I thought he might need the laughing gas but Dr. Kadree asked me to try her method first. I trusted them and they did an awesome job with him! We wil...

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Anonymous Review helper
Reviews 1
2020-09-08 19:45

A few issues I have at this location there pretty ...

A few issues I have at this location there pretty fast with calling you after you sign in depending on the days or how full it it s both of my kids had a dentist appointment for a cleaning I found out my kids had cavities so I wanted them back as soon as possible so the staff that seen my kids told ...

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Mariyah Woods
Reviews 1
2020-09-08 01:33

The WORST dentist office ever!!! I was 35 minutes ...

The WORST dentist office ever!!! I was 35 minutes early for a 10'oclock appointment, PPls was coming in after me,and going back before me, they don't have no Customer Service skills at the from desk, May 16, 2015...If there is going to be a delay in seeing the doctor , then inform me, just don't let...

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lay baby
Reviews 1
2020-09-05 03:53

Horrible very slow and unprofessional the women wo...

Horrible very slow and unprofessional the women working in the front looks like a clown with tons of make up caked on her face improper work attire they wear jeans one person has her whole head coloured pink waited over a hour to be seen for a scheduled appointment they are extremely slow and unprof...

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Alonzo Welch
Reviews 1
2020-09-03 20:08

My experience every time I come is pleasant. Mary,...

My experience every time I come is pleasant. Mary, and Mikeba we're SUPER friendly and made me feel welcomed. The wait time was short, and they seemed so organized as everything was verified before I came. The services rendered are beyond my expectations n satisfaction. I wouldn't choose to go anyw...

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Q Wash
Reviews 1
2020-09-03 12:58

Would not refer anyone to this place that has styl...

Would not refer anyone to this place that has style and likes professionalism. They dont see on time. We had been there an hour and her teeth still were not cleaned. Not to clean it was dust on the bottom of the chairs where they cleaned teeth. Just not worth it.Found a waaay better office in Brookh...

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Brittany Russell
Reviews 1
2020-09-01 13:15

This is by far the most unorganized place I ve tri...

This is by far the most unorganized place I ve tried to conduct business with in a while. I ve been here twice and have yet to have my child seen. I called a day prior to his appointment to confirm everything would be a go and of course got to his appointment the following day and he still was denie...

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Renee Reilly
Reviews 1
2020-08-23 11:49

My 6 year old Isabella loves coming to Kool Smiles...

My 6 year old Isabella loves coming to Kool Smiles. The entire staff at the Candler location are wonderful to work with. Special thanks to Dr. Owens, Ms. Brown and Brittany who took care of Bella today. They explained everything to her in a way that made her comfortable. They were gentle, encouragi...

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Delancy Jacobs
Reviews 1
2020-08-19 22:46

My child and I experience at Kool Smiles was fanta...

My child and I experience at Kool Smiles was fantastic. The nurses are well rounded, well respected, and offer as much attention towards their patients. I actually referred one of my clients at work to the clinic for their excellent services. Job Well done Kool Smiles.

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Ester norris
Reviews 1
2020-08-17 15:17

I love the atmosphere at Kool Smiles Candler Road....

I love the atmosphere at Kool Smiles Candler Road. Dr. Shavonne Owens made my daughter feel very comfortable about her dental health. Dr. Owens is patient and has a gift with working in Children Dentistry. They don't over book and take care of each child's needs on an individual basis. Great job......

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Tasha Davon
Reviews 1
2020-08-16 23:30

Moving forward if u have a new patient/parent that...

Moving forward if u have a new patient/parent that has never been to a kool smiles dentist office before and u call there child to the back to be exam a choice needs to be given to the parent if they want to be there while their child is being examed period I have that right you don't just tell th...

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alexis keyes
Reviews 1
2020-08-16 17:34

The staff was excellent. I came in for an emergenc...

The staff was excellent. I came in for an emergency and even though they were fully booked they fit my son in with no problem. We were in and out with a procedure done in an hour and a half. Dr.Kadree and Lakesha T were on it. Thanks

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Sonya Dewberry
Reviews 1
2020-08-13 08:26

Ardeita and Dr. Zoe attended to my child today. Th...

Ardeita and Dr. Zoe attended to my child today. They were both very knowledgeable and caring. My baby girl did nothing but smile the whole time. Thank you both so much.... This trip to the dentist went so smooth for my baby girl.

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Natasha Traylor
Reviews 1
2020-08-12 08:53

I just want to to take the time to show my appreci...

I just want to to take the time to show my appreciation by leaving an all smiles review:) A very special thank you goes to Dr. Owens, Marilyn, Keisha, Traci, and Markeeta! These women are very professional and passionate about what they do. Tons of patience!!! My 4 year old was giving them everythin...

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Beautiful Drake
Reviews 1
2020-08-10 05:34

Franklin Dental & Braces

Franklin Dental & Braces
I can't remember the woman who checked me in but she was so sweet and on point with everything. Got in and out with no hesitation and got the resources I needed. Been bringing my children here for years

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Le'Kita Hill
Reviews 1
2020-08-08 00:40

I always enjoy my visits to Kool Smile. I like tha...

I always enjoy my visits to Kool Smile. I like that it caters to my whole family and the fact that they have a clean playground for my youngest makes it easier to break her in when it's her turn. The staff is great, friendly, and professional. I love Ms. Brittany E. she makes me very comfortable and...

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Sabrina Floyd
Reviews 1
2020-08-05 22:51

Great visit today at Kool smiles. The doctors wher...

Great visit today at Kool smiles. The doctors where awesome Dr. Zoe and Dr. Brown made my son so comfortable for treatment. Both doctors encourage my son to take better care of his teeth. Less candy more fruits and plenty of water.

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Adrianne Caddle
Reviews 1
2020-08-05 08:16

I was advised to schedule my son for an appointmen...

I was advised to schedule my son for an appointment to have his teeth sealed. I did this and when we got there he was called to the back and quickly sent back out. They stated that his teeth could not be sealed because they had not fully grown out. He was seen 3 weeks before that and seems to me ...

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LoveAlways_Krissy
Reviews 1
2020-08-04 14:43

I've been coming here for 10 years and I never had...

I've been coming here for 10 years and I never had an experience like this before. I had this done to me many times before and I dont go every 6 months like I should but I never left in pain before I used to love coming here but the lady who did my cleaning this time was too rough. She put so much ...

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Lakeisha Bullock
Reviews 1
2020-08-03 05:16

I had the worst experience at this office. My chil...

I had the worst experience at this office. My child was in pain and they seriously acted as if they had no clue of how to look up appointments, what was being done or how to schedule. The front office gives you bad information, nasty attitudes and basically refused to do their job. I will travel to...

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Jessica Smith
Reviews 1
2020-08-01 16:35

Wow, I m super impressed with our experience at th...

Wow, I m super impressed with our experience at this location! The office personnel and dental staff as a whole, were super friendly. My little girl was treated by Dr. Owens and Ms. Chinenye Carter. Both were so kind, patient and accommodating to my daughter. I will definitely be returning for futur...

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quesheba smith
Reviews 1
2020-08-01 04:55

My children (Ages 4 and 11) had their first visit ...

My children (Ages 4 and 11) had their first visit yesterday and they really enjoyed their experience. My 4 year old son enjoyed the play area in the lobby which took his mind off of it being a dentist visit. Both my children also enjoyed the fact that they were able to sit next to each other while t...

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Gina Jackson
Reviews 1
2020-07-24 18:11

Lakesha Thomas was very helpful and informative, m...

Lakesha Thomas was very helpful and informative, made me feel more better about the choice i was making for my son, Dr. Owens as well, Service was Great!! Far as up front at the desk they can they can do better, i always have a problem with the same person.

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