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ICS Computers

4.4· 1,891 reviews
Average ratingGreat
4.4/ 5

Based on 1,891 reviews

571%
417%
34%
21%
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What reviewers say about ICS Computers

Generated with AI from 1,891 reviews on Trustburn · updated 9 days ago

Customers generally describe ICS Computers positively across the cross-section of reviews on file, commonly citing knowledgeable staff, competitive pricing, and good service, though the available excerpts are from 2020 and may not reflect the current picture of the company.
What does ICS Computers do?

ICS Computers provides integrated custom software development and UX design for touchscreen, mobile, embedded and desktop applications for Fortune 1000 companies, according to the description on file.

What are the most common complaints about ICS Computers?

The information available does not include specific complaints about ICS Computers; reviews on file are between roughly five and a half and six and a half years old and the company description focuses on software rather than retail, so the available data does not clearly support a confident answer.

AI-generated from reviews on this page. Verify anything important with the company directly.

James Ditlow
Reviews 1

This place is awesome. I moved up to Boston recently for work and decided to visit this place since my colleagues recommended I go there for some simple robotics kits. This place has just about everything you need for building your own computer in addition to simple robots. Has a huge Arduino section, rasp PIs, and even NUCs if you want to go that route. Starbucks across the street and a Trader Joes for interesting groceries. I'd never been in one before, so it was very interesting. The DIY computer sections is nice and large with ample parts of just about any rig you might like to build. Good selection of supporting equipment like switches, routers, NAS, UPS, and they still have modems too. It's a fun place spend an afternoon if you're a technologist and a breath of fresh air after the implosion of Radio Shack.

David Heid
Reviews 1

This is my adult toy store. Think Newegg meets Best Buy meets Radio Shack in a in person store. This place has it all: Arduinos, drones, 3d printers, TVs, Smart Home devices, and more. It's great to be able to check out electronics conponents in a physical store before buying.

Patrick Dumas
Reviews 1

Greatest place for people building computers. I will from now on always go here for my builds. Prices are usually rock bottom and the stock they have is incredible. The only issue I have is the sales staff can be a bit too aggressive. I just want to shop in peace and not have sales people coming up to me constantly and sticking their stickers all over stuff they didn't actually help me pick out. I'm assuming the stickers are for tracking commissions.

Faith Piotte
Reviews 1

Awful! Went to the one in Cambridge. Spent several thousand dollars. One of the Surface Pro 3's screen broke. Was convinced to buy the warranty to cover cracked screens. The screen did in fact crack. They told me they couldn't fix it and I would get a gift card for purchase price. Did not reimburse sales tax and was also told I would have to buy a new warranty. Out over a $100 when I was told everything was covered. This is ridiculous. Buyers regret.

Alfredo Pina
Reviews 1

There is everything in this store, go to see the models of security cameras and there was a variety! But I found a special that fit my budget well the best accessories to build your computers and at very reasonable prices ..... you only get it in the Micro Center

Rufus Berger
Reviews 1

I was sold a computer with no product key for the operating system. I am told there are many other computers like this one in for servicing. The computer stinks, files are corrupt, the guy I was speaking with said he can't help and hung up on me. I can return the computer is all. How about all the time I sunk into it. I have to return the computer because it came with no operating system product key. This is supposed to be whose fault? This is a horrible store, like a nightmare.

Erik
Reviews 1

Got the raspberry pi 4. I got there around 4pm, stayed in one section, and all of a sudden they were closing and it was 9pm. Again. There's some kind of time worm hole because this happens every time I come here. This place has everything, I don't get why people go to Best Buy when this exists

Alexander Kingston
Reviews 1

Great plane with very knowledgeable staff and wide variety of high quality products instead of having shelves full of "highly popular" products that may fulfill the needs of the general public but it doesn't fulfill the needs of advanced users. This store became my favorite hardware/technology store in the U.S.

Edouard Plourde
Reviews 1

My experience with MicroCenter was disappointing. The website AND the person answering the phone said that there were 3 copies of an item in the Cambridge store. So I asked a friend of mine to make the trip and pick one up. Guess what, there were zero items available. Lousy inventory system.

Jeremy McLean
Reviews 1

Bought a computer - decent price, good quality, great intersctions with the staff except that they charged my card twice. Been calling the store with no luck only holds. Anything else I need I'll shop Amazon and avoid Microcenter's poorly staffed check-out lines.

David Haines
Reviews 1

It's no Fry's, and it often costs considerably more than mail-order for non-sale items, but it has a quite good selection of hardware, and sometimes you just can't wait the couple of days that ordering off the Internet would take.

I do wish they'd just pay their workers a loving wage and get rid of the commission system they have in place. It makes for a stilted dynamic at best, and a slimy car dealership atmosphere at worst.

Computer components (cards, procedure, etc.) Is their strongest point. Networking hardware is their weakest point; nothing worth running even in an SMB situation. They have a moderately good hobby electronics section: competitive prices, but you're not going to be buying diodes or oscilloscopes here. Good place for Raspberry Pi stuff.

Midknight Mechanics
Reviews 1

Love this place. Where can you go IN PERSON, for a drone, keyboard, CPU, Soldering iron, capacitor, usb cable, TV, apple device, you name it. Every component to build a PC, right down to the capacitor that almost blew in my TV which caused it to stop turning on. Employees are wicked nice especially the girl that helped me and told me about her bike accident- her eyes were amazing. Micro Center rocks.

Dillon O'Brien
Reviews 1

This microcenter is more than an hour away from me, yet i shop here about once a month. That is how excellent this store is! Its probably going to take a while to list all of the reasons i will never buy pc hardware anywhere else again, so here goes!
-Competitive pricing! Their prices are always at least in range of other major retailers like best buy, newegg, and amazon. it varies from day to day and product to product a bit. sometimes microcenter is cheaper, sometimes its a bit more. however, since they are so great with price matching, savvy shoppers will always get the best price here!
-Knowledgeable and friendly staff on site! I am personally a pretty experienced builder, so for me it's nice talking to staff who actually understand what i am looking for and can even occasionally make a smart recommendation as well. For new builders, this is even better. You absolutely can just lean on the sales reps to help you put a good pc together at the price you want with the features and performance you want and know they will send you out with the right parts for a great first build. Their technical support staff is also on site and have been great with processing returns quickly and efficiently. which brings me to my next point
-Fantastic tech support/warranty support! I have built a few pcs for friends at this point with parts from here, and have purchased their replacement warranty on all of the major components each time. This paid off when we had the misfortune of getting a bad gpu, as the replacement was absolutely painless. Not only did we get it replaced immediately over the counter, we were able to choose a different model since our confidence was shaken in the other brand, and actually got a few bucks back in refund! Not only that, but we were able to return a still functional mother board that wasnt properly supporting a r7 3700x despite the manufacturer site listing support on that board and use the money back to swap to a x570 board. Their warranty makes me feel safer as a consumer than any other company i have dealt with. I absolutely recommend it! On top of all of this, the tech support staff is super knowledgeable! I was able to explain the issue to them very briefly both times and they knew exactly what i meant and helped me resolve the issue. Based on that, I am confident they could help a less experienced user troubleshoot any issues they may have with hardware purchased there.
Very well organized store! Despite having an overwhelming amount of choices for just about every piece of hardware, peripheral, adapter, fitting, etc imaginable, the store layout is very smart and makes it easy to find what you need pretty easily if you know what you are looking for. Of course, if all the staff isnt busy helping other customers, you can usually count on somebody coming up to help you get everything together as well.
-Buy and build your pc in one day! Perhaps the best part of the microcenter experience is it only taking a single day to get your new pc together. Personally, the anticipation of waiting for parts to arrive kills me, and doing it all in one day that i can be actively involved in is far preferable to me.

All together, these things make the one hour plus drive a no brainer to me. If there was any con i could list, it would be that there isnt a microcenter in every city like Best Buy! I would love a providence or Bald Hill Road location, but until then, this is my only stop for computer hardware!

Justin Frappier
Reviews 1

Knowledgeable staff about a plethora of electronics. They have everything you would need to construct a computer, maintain it, and upgrade it. Lots of options for off the shelf computers and laptops. Many computer monitors and televisions. If it came down to it Johnny Five could probably repair himself with the maker DIY selections. Definitely check this place out of you're in the market for anything tech. Well worth the drive into the city.

Daniel Depew
Reviews 1

Friendly and knowlegable staff, however the return process is awful and a fraud, failing to honor their own return policies. They pushed a warantee program on me and then didn't honor it. When my $750 equipment broke, they wouldn't exchange for like kind item, but rather wanted to charge me an additional $750 since they were out of stock of my exact model and prices have doubled since I purchased. Even though the price of my model had doubled as well. There is no doubt that there are like kind models.

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About ICS Computers

ICS provides integrated custom software development and UX design for touchscreen, mobile, embedded and desktop applications for Fortune 1000 companies.

ICS Computers is a leading software development and UX design company that provides integrated custom solutions for touchscreen, mobile, embedded and desktop applications. With a focus on Fortune 1000 companies, ICS has established itself as a trusted partner in the industry.

At ICS Computers, we understand that every business has unique needs when it comes to software development and UX design. That's why we offer customized solutions tailored to meet the specific requirements of each client. Our team of experienced developers and designers work closely with clients to ensure that their vision is brought to life in the most efficient and effective way possible.

One of our core strengths at ICS Computers is our ability to provide end-to-end solutions for our clients. From initial concept development through final product delivery, we are there every step of the way. This approach allows us to ensure that all aspects of the project are aligned with the client's goals and objectives.

Our team at ICS Computers consists of highly skilled professionals who are experts in their respective fields. We pride ourselves on staying up-to-date with the latest technologies and trends in software development and UX design so that we can provide cutting-edge solutions for our clients.

In addition to our technical expertise, we also place a strong emphasis on customer service at ICS Computers. We believe that open communication is key to building strong relationships with our clients, which is why we make it a priority to keep them informed throughout every stage of the project.

At ICS Computers, we have worked with some of the biggest names in business across various industries including healthcare, finance, retail and more. Our track record speaks for itself when it comes to delivering high-quality custom software solutions that meet or exceed expectations.

In conclusion, if you're looking for an experienced partner who can help take your business's software development or UX design needs to new heights then look no further than ICS Computers! Contact us today for more information about how we can help you achieve your goals!

Website
ics.com
Address
230 second avenue