ICS Computers

4.4 · 1891 reviews
T
Tojo Moji
Reviews 1
2020-12-27 11:04

I'm honestly torn about this place.This place work...

I'm honestly torn about this place.This place works for me when I need something quickly and don't want to wait for a delivery.

[Update]
Pro: I had a very helpful sales guy find a perfect gift.
Con: I was told they would price match, but they didn't. Thinking they just simply forgot, I attempte...

Read full review

E
Elliott Flah
Reviews 1
2020-12-25 18:07

If you try and return a defective device and they ...

If you try and return a defective device and they are out of stock in the store, Micro Center will refuse to send you a replacement. You can only do a return. Even if they are in stock at other locations, the customer is SOL. Manager told me directly "No, it costs us too much to ship." Glad to see h...

Read full review

J
John Campbell
Reviews 1
2020-12-24 18:55

The store has a tremendous selection of products a...

The store has a tremendous selection of products at reasonable prices. The staff is hit or miss in being attentive and knowledgeable. If you are purchasing a laptop someone is almost too willing to assist, but if you are buying a mouse then it can be almost impossible to find someone to answer a sim...

Read full review

B
Bretten Mickle
Reviews 1
2020-12-24 11:54

Always my backup plan when I need PC parts quickly...

Always my backup plan when I need PC parts quickly and don t want to wait for them to come in from an online order.

Micro center has maintained their focus on the PC enthusiast which makes me exceptionally happy, I always know I can find great PC components here. And in many cases the deals they ...

Read full review

M
Mark Soto
Reviews 1
2020-12-19 19:50

DO NOT USE THE SERVICE DEPARTMENT. Their motivatio...

DO NOT USE THE SERVICE DEPARTMENT. Their motivation is to sell you a new computer, not fix your old one.
I brought in my laptop to have the data backed up because the motherboard died. The service department did not back up the data correctly and so it was not usable. They refunded the ridiculous $...

Read full review

K
Kevin Bergin
Reviews 1
2020-12-18 15:18

There's simply no better place to get computer par...

There's simply no better place to get computer parts... Partly because there are no other places to get computer parts! At first it may seem daunting to find what you need, but after a few visits you will acclimate. Prices can be hit or miss, with some parts being way more expensive and others being...

Read full review

E
Ellen Simard
Reviews 1
2020-12-18 13:19

Best place to go for all of your computer needs. O...

Best place to go for all of your computer needs. Optical mouse starts at $1.99 and a keyboard $3.99. The staff is very knowledgeable. They have desktops, laptops, tablets and all in one. Get on the mailing list and every couple of months they send coupons for free SD cards!!

Read full review

A
Aaron Mattos
Reviews 1
2020-12-18 04:32

When it comes to anything related to electronics, ...

When it comes to anything related to electronics, Micro center is definitely the place to go. Although it may be a little hard to find some of the things your are looking for in the many rows of shelves, what you do find is very cheap though - cheaper than any Best Buy in the area. Micro center al...

Read full review

E
Eric Johnson
Reviews 1
2020-12-17 11:20

Everything I looked at was cheaper than Amazon. Hu...

Everything I looked at was cheaper than Amazon. Huge selection of Windows and Mac computers, parts and accessories, as well as TVs and some interesting, budget-priced phones. Helpful, knowledgeable and available staff, without being too pushy.

Read full review

F
F T
Reviews 1
2020-12-14 18:02

There is literally nothing wrong with this place. ...

There is literally nothing wrong with this place. I first went a few years ago with a good friend, not knowing what to expect, and was immediately transferred to a state of mind equal to that of a child walking into a Toys R' Us.
I'm really not sure why the hell anyone was trying to call this plac...

Read full review

J
Jakub Rodzik
Reviews 1
2020-12-14 16:18

I came in a few weeks ago looking for Raspberry Pi...

I came in a few weeks ago looking for Raspberry Pi components. I have to agree with one of the other reviews that I felt ignored. I was in the same section for a good amount of time looking around and not once did anyone come up to ask me whether I needed help. This is despite the fact that there we...

Read full review

C
Corey Hipps
Reviews 1
2020-12-13 11:26

Brick and mortar store done right!

Brick and mortar store done right!

They have very helpful and mostly knowledgeable sales staff. Their prices are competitive and in the mix with online retailers. They also maintain stock of computer components that may have already disappeared from other online retail outlets.

Selection is wi...

Read full review

C
Christian Donner
Reviews 1
2020-12-13 10:04

I purchased my son's MacBook Pro here 3 years ago ...

I purchased my son's MacBook Pro here 3 years ago and paid over two grand. The store manager called me a few days later and thanked me for my business. I was impressed.
When my son dropped it and needed the screen replaced, we brought it back. The person working on it tried to coerce him into payin...

Read full review

V
Viggie O
Reviews 1
2020-12-13 04:29

If you have apple products that are no longer supp...

If you have apple products that are no longer supported by Apple, don't bother doing any business here! I walked all the way from central square just to have 1 part fixed but due to apples policy and certification, any apple products that are no longer supported they will not work on. Congrats MC, y...

Read full review

N
Nathaniel Cady
Reviews 1
2020-12-13 04:15

-Lots of Parts

-Lots of Parts
-Decent parts
-Employees knew their products and are ready to help

Read full review

A
Abhishek Nandy
Reviews 1
2020-12-13 01:56

I went there to have a PC built by them. I already...

I went there to have a PC built by them. I already bought the parts online. They told me the case was not large enough for the motherboard. I cam back home and was able to install the motherboard in the case. And I'm not an IT professional. That sums up their expertise.

Read full review

B
Bill Granger
Reviews 1
2020-12-12 22:59

Went in to build my own PC from individual compone...

Went in to build my own PC from individual components purchased. Sales associate that helped us, Steven F., could not have been more patient and helpful. I couldn't give any sales associate or any business any higher rating than I give Micro Center in Cambridge. It was probably the best sales custom...

Read full review

O
otavio alves
Reviews 1
2020-12-12 21:44

Had a great time here. Cairo was awesome and reall...

Had a great time here. Cairo was awesome and really helped me pick the proper parts for my sick new gaming pc. I am very satisfied with my purchase. Micro Center in Cambridge had all the parts I needed while everywhere else had everything out of stock.

Read full review

W
Will Vahle
Reviews 1
2020-12-12 10:40

It's hard to run a store like this these days.

It's hard to run a store like this these days.

The employees by and large are not knowledgeable, many of them are outright idiots. They have a DIY electronics retail section which is awesome, but not one employee has any idea what the hell is going on.

When I asked for help, I was told "that's...

Read full review

H
Howie Hecht
Reviews 1
2020-12-10 11:26

Honestly, I only shop here when I have to because ...

Honestly, I only shop here when I have to because I can't wait for shipping or when there's a can't be beat deal, which there sometimes are. Usually super slow, long checkout lines with many empty registers, while various employees wander around seemingly aimlessly and amused by the long line. Also,...

Read full review

L
Lone Wanderer
Reviews 1
2020-12-09 22:41

They misdiagnosed my laptop and I spent a month wi...

They misdiagnosed my laptop and I spent a month with out it for no reason.
They tried to sell me a $100 OS re installation even though I personally couldnt even install an OS on it myself let alone get the CD drive to be recognized in BIOS!!!
I was scammed out of $40 to misdiagnose my laptop and I...

Read full review

View all reviews on Trustburn