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ICS Computers

4.4· 1,891 reviews
Average ratingGreat
4.4/ 5

Based on 1,891 reviews

582%
410%
35%
21%
12%
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What reviewers say about ICS Computers

Generated with AI from 1,891 reviews on Trustburn · updated 10 days ago

Customers generally describe ICS Computers positively across the cross-section of reviews on file, commonly citing knowledgeable staff, competitive pricing, and good service, though the available excerpts are from 2020 and may not reflect the current picture of the company.
What does ICS Computers do?

ICS Computers provides integrated custom software development and UX design for touchscreen, mobile, embedded and desktop applications for Fortune 1000 companies, according to the description on file.

What are the most common complaints about ICS Computers?

The information available does not include specific complaints about ICS Computers; reviews on file are between roughly five and a half and six and a half years old and the company description focuses on software rather than retail, so the available data does not clearly support a confident answer.

AI-generated from reviews on this page. Verify anything important with the company directly.

Gary
Reviews 1

The prices are sometimes great for cheap things like USB hubs or HDMI cords; I went in for a couple of USBC to Displayport and USBC to HDMI cords and they were 55-60 dollars each cord. Total price gauge. Be sure to check online! Additionally, my AMEX didn't wind up working at the register. This may not be a good outlet if you're buying hardware for work.

Paul Russo
Reviews 1

Knowledgeable, friendly staff. Nice manager who let me in even though the store was about to close. They will price match any competitors and usually have what you need. They will also take back a product if it's not what you need. No questions. Zero complaints guy! Except that I wish they stayed open longer.

Yonathan Pimentel
Reviews 1

This place have everything you need to build a pc from scratch, I always come here for parts and upgrades for my computer. I recomend this place to anyone looking to build a gaming pc or a graphic designer pc. The people there are very knowledgeable and very helpful.

Jim Yu
Reviews 1

Don't bother with this place. People have been complaining about nobody picking up the phone for over a year and it's still an issue. That says everything about a business and the employees that work there. Tried to reach someone over an entire day called 7 times and NO ANSWER. Just ordered what I needed from different company and will never go here.

Jaden Miriam Kohen
Reviews 1

Even though they didn't have the product I needed their customer service couldn't have been better!

They told me where I could try to find the product I needed online, in no way affiliated with them.

I did not have to go searching for an employee to ask a question about what aisle a last minor product I needed was in, not only did he tell me he walked me directly to what I needed! He then proceeded to actually help me find exactly what I needed for the best price, saving me about $30. from what I probably would have spent buying the name brand assuming it would last longer, AND it came with a cord I didn't need.

Checkout was quick, simple, and painless. They took me right at Customer Service even though what I had reserved, LESS THAN A HALF HOUR BEFORE!!!!, didn't work out (he opened packages and helped me try them pt on my laptop right there). Some sites still make you go through the regular lines. Then best of all he said they could dispose of my old dysfunctional non functioning laptop cord for me- so I took a picture of the information I needed to do a web search and happily handed it over for safe disposal!

I'm totally making the trek back across the river for computer related stuff, or even phone, printer, TV (if they do it) stuff! Forget Best Buy!

Crazy Agile
Reviews 1

This is a wonderful store.

Helpful workers, lots of things for all levels and catagories of technology, and they're really cheap too!

I just wish there was one in the center of Ma.

Leo C
Reviews 1

They don't always have what I need, but they are the only store I know that carries this many different kind of PC components. Employees are helpful sometimes, obviously the people on the sales floor are not experts. Excellent deals on motherboards, CPUs and air blasters. Plus there is a parking lot. I really hope Microcenter stays in business.

Yijie Ma
Reviews 1

super professional and polite customer support. They also have a good range of products. I was looking for some capacitors for TV repair and couldn't find them anywhere except Micro Center. I called before I went in. The customer service agent reserved the products for me right away to pick up. The on-site staff is also super friendly. Great great service! The only "complaint" I have is that I wish they could've opened a store in Medford where I live!

Olya M
Reviews 1

This place is beyond terrible. First, nobody ever answers the phone there. Secondly, I forgot my sweatshirt there, called five minutes later but couldn't get through, as per usual, because it is impossible to ever get through. Came back ten minutes later, and the employees I asked just gave a shoulder shrug, saying, well, I guess someone took it. The manager took out my information and told me he would give me a call about the sweatshirt. Never heard back from him, and I could never get through when I called multiple times after that. Such a waste of time and money!

Adam Cywar
Reviews 1

Bought a Radeon Strix graphics card from this store tonight. It was priced at $185 but when i brought it up to the register it came up as $140. And then there is a $20 rebate. Overall, I would rate this store as extremely dank and would give 17 stars out of 5 if possible. Beautiful drive into the store as well, with a scenic view of the sun setting over Boston from across the river

Isaac Evans
Reviews 1

I frequently visited Micro Center looking for hardware components. They have an excellent selection and the staff are either generally either knowledgeable or able to find another staff member who will understand your request. They will also generally price-match online stores. If you don't have Amazon Prime, you can save a considerable amount (and get your hardware much faster) by swinging by to get your parts.

Wake Anderson
Reviews 1

Best Customer Service of ANY BUSINESS in Boston! Everyone focuses 100% on the customer and keeps their b/s at home. Never smelled a bad attitude on anyone that works here over the 10 years I've been a customer. Just had a diagnostic run on a PC that crashed and they were able to identify the issue for $40. Ming and the service repair center is probably the best in New England. Shop Mico-Center for life!

John Giffin
Reviews 1

Pluses: They typically have all the parts I need, plus a wide selection of laptops and desktops at good prices.

Cons: When they're busy, they can be slow at the checkout, but that's not a big deal for me. What is a problem is their service desk. I have a laptop I use for work, and they have a 3-day wait before your machine goes through diagnosis. I can't be without a work machine while it sits on a shelf. It would be fantastic if I could either throw money at them to expedite the process or make some sort of appointment so I could keep using the laptop while they're not working on it. (The microphone and webcam had failed in my machine, so I could still use it for my work, just not for participating in conference calls.)

Overall, a topnotch store for purchases - 4 to 4.5 stars. Their inability to provide a service model that supports business machines is a bit frustrating and pulls my review down.

KJS Design
Reviews 1

I've done tons of builds here
The staff is great
If your doing water cooling look for Steve F.
Long hair dude, he's the OG
The rest of the staff is great. I've had many returns without question and everytime I walk in this place I'm greeted with new items
Basically the adult candy store

Paul Sassaman
Reviews 1

Best place in the Boston area to get computer parts and nearly anything else related to computers (Keyboards/mice, VR headsets, screens, X to Y cables/converters, cooling, etc.) A massive selection and knowledgeable employees means you can get or build the computer that meets your needs, whether you just need a word processing desktop or the ultimate gaming rig. On top of that, they have a great selection of parts for the DIY electronics / microcontrollers crowd, games/consoles/Amiibo for the gamers, and kits for your aspiring junior engineer/scientist. Definitely worth your time and money.

Damir Ismagilov
Reviews 1

Micro center is the best place for all pc stuff. It has everything from routers and graphics cards to ram and wificards. You can find anything you need here for your computer. They have also premade pcs which I believe are over priced but like they say, there's a hook for every fish! Come check it out for yourself

Kel Moy
Reviews 1

Will probably have what you need. Perhaps not the Mecca of computer parts like frys or amazon but good enough. It has some older connection cables for older systems. This store does have software for sale on CDs. There is a good selection on computers. There are accessories such as MP3s/cell phones/and hobby electronics.

George Demos
Reviews 1

The very best definition of customer service is Micro Center. Their staff are knowledgeable and courteous, which is the main reason to come here aside from the rock bottom competitive prices. Their inventory has a diverse array of equipment from computers to TVs; if it plugs in they probably have it.

I used to do all my tech shopping online before discovering this place. Their staff are much better than the online comparisons when it comes to picking the best gear for your needs. It may sound old fashioned, but it is always better to handle the item in person before you buy to avoid the online return hassle.

Granted, I still continue to online shop for some unique hard to find stuff or for a great sale but you can't beat walking in a store and picking up gear same day with no shipping worries especially for emergency replacements. Even for hard to find items, this place probably carries those too, so it is worth to check their website first.

Don't forget to check their fliers for special deals.

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About ICS Computers

ICS provides integrated custom software development and UX design for touchscreen, mobile, embedded and desktop applications for Fortune 1000 companies.

ICS Computers is a leading software development and UX design company that provides integrated custom solutions for touchscreen, mobile, embedded and desktop applications. With a focus on Fortune 1000 companies, ICS has established itself as a trusted partner in the industry.

At ICS Computers, we understand that every business has unique needs when it comes to software development and UX design. That's why we offer customized solutions tailored to meet the specific requirements of each client. Our team of experienced developers and designers work closely with clients to ensure that their vision is brought to life in the most efficient and effective way possible.

One of our core strengths at ICS Computers is our ability to provide end-to-end solutions for our clients. From initial concept development through final product delivery, we are there every step of the way. This approach allows us to ensure that all aspects of the project are aligned with the client's goals and objectives.

Our team at ICS Computers consists of highly skilled professionals who are experts in their respective fields. We pride ourselves on staying up-to-date with the latest technologies and trends in software development and UX design so that we can provide cutting-edge solutions for our clients.

In addition to our technical expertise, we also place a strong emphasis on customer service at ICS Computers. We believe that open communication is key to building strong relationships with our clients, which is why we make it a priority to keep them informed throughout every stage of the project.

At ICS Computers, we have worked with some of the biggest names in business across various industries including healthcare, finance, retail and more. Our track record speaks for itself when it comes to delivering high-quality custom software solutions that meet or exceed expectations.

In conclusion, if you're looking for an experienced partner who can help take your business's software development or UX design needs to new heights then look no further than ICS Computers! Contact us today for more information about how we can help you achieve your goals!

Website
ics.com
Address
230 second avenue