Huawei Canada

2.4 · 45 reviews
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Sob4 Life
Reviews 1
2020-09-18 08:08

I have had the Huawei P20 Pro for 2 years now and ...

I have had the Huawei P20 Pro for 2 years now and love the camera, never freezes and very reliable. I regret that after only 2 years I am finally getting EMUI 10 after it was released a year ago and for a flagship device this will be my last upgrade. Regretfully this will be my last Huawei device as...

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Mitchell Polakow
Reviews 1
2020-07-14 07:24

Phone lasted two months and then somehow "liquid d...

Phone lasted two months and then somehow "liquid damage" has occurred and will not fix phone. No wrongful use just poor quality control. Waste of 1000$ I would not purchased another Huawei product with a phone that cant stand by its ip68 rating when phone never experienced exposure to liquid. Never ...

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Aladdin Shaheen
Reviews 1
2020-06-22 12:19

Totally not recommended, stay away from huawei dev...

Totally not recommended, stay away from huawei devices, horrible devices technical support and services I wasted my time and money , I had a tablet which is still under warranty bought 5 months ago from the time of writing this review, the device is no longer charging so I called the technical suppo...

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Brooke Lacey
Reviews 1
2020-06-19 02:46

Huawei stated that it would take 5-10 business day...

Huawei stated that it would take 5-10 business days (2 weeks) for my phone to arrive back from repairs (through their company). 2 and a half weeks passed and my phone didn't arrive, I called Huawei and was told that they were not responsible, contact the business that was contracted to repairing my ...

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Alex W
Reviews 1
2020-06-02 01:33

Absolutely terrible customer service. If you live ...

Absolutely terrible customer service. If you live in Canada, I would steer clear of purchasing any Huawei devices. If you have an issue with your device within the warranty period, they are extremely unresponsive. The customer service call centrer people are very polite but can't help you with your ...

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Peter Megaro
Reviews 1
2020-05-11 09:32

Replace my Huawei after 3 months garbage phone no ...

Replace my Huawei after 3 months garbage phone no one could hear me talk I switched to Samsung and now that I finally hear on the news everything about them didn't realize it was a Chinese phone never buy a phone from China they give your info to the government I really hope Canada kicks this and ot...

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Paige Nemeth
Reviews 1
2020-04-25 11:57

Terrible experience with Huawei. Purchased a bran...

Terrible experience with Huawei. Purchased a brand new Matebook X Pro Laptop 256GB last May from the Microsoft store for $1,630. Started experiencing hardware issues two months after purchase ...laptop would not turn on periodically, non-stop reboot cycle. Had countless interactions to fix the de...

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Asad Ayaz
Reviews 1
2020-03-21 13:24

Very dissatisfied with the customer service that i...

Very dissatisfied with the customer service that i have received from Huawei. Purchased a Huawei Mate RS for $2500 and the microphone stopped working. Huawei will not support my product because it was purchased in Europe and i currently reside in Canada. Terrible production quality and even worse cu...

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Simon-pierre Halle
Reviews 1
2020-02-25 11:24

After only 3 months of utilisation, my P20 Lite al...

After only 3 months of utilisation, my P20 Lite almost caught on fire. I always charge it with the original charger, and I never dropped it or anything like that. The waranty procedure is really complicated, and I did not have a good customer service with them. I don't recommend these phones to anyo...

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paul huynh
Reviews 1
2020-02-06 21:07

Huawei service day June/27 - June/29. I went to P...

Huawei service day June/27 - June/29. I went to Phone MD Markham. They gave me a cheap thin film with full of scratches. I went back and installed with full of bubbles. I removed it immediate and discard the film. You would expect them to install half decent quality Screen Protector for you. S...

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Damien Bouvier
Reviews 1
2020-02-06 11:04

I am very dissatisfied with my P20 cellphone. I bo...

I am very dissatisfied with my P20 cellphone. I bought my cell phone to make video and so far so good. Everything suits me but I can not record sound with my lapel microphone ??? so what's the point of taking videos without sound ??? the sound of the phone is not suitable at all! The support tells m...

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Aneeta Mohammed
Reviews 1
2020-01-21 17:24

My son's earbuds stopped working for no apparent r...

My son's earbuds stopped working for no apparent reason a couple months after we got them. I contacted Huawei to repair them as they were under warranty. Huawei confirmed the warranty and I shipped them the earbuds. A few days later, I received an invoice from Futuretel, whom I had never heard of. I...

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