Harvey Norman

3.6 · 975 reviews
harveynorman.com.au Write a review
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Tiffany Lam
Reviews 1
2020-09-26 20:56

I just wanted to say a big thanks to Rob from the ...

I just wanted to say a big thanks to Rob from the Auburn Flooring Department. He was highly professional and gave me valuable advice. I would definitely recommend anyone looking for flooring to come see him as he certainly knows his stuff!

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Asoka Nanayakkara
Reviews 1
2020-09-24 20:51

Would be helpful if the different areas communicat...

Would be helpful if the different areas communicate with each other when you order appliances and equipment for renovation done by Harvey Norman.. It is almost as if they don't talk to each other considering they share a common floor space.

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Antony Mazzaferro
Reviews 1
2020-09-24 20:32

Impressive store.

Impressive store.
I needed to return my initial purchase due to a fault and the service was absolutely fantastic, thank you very much Belle and Jo, I'm very happy with my new coffee machine

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Ne il
Reviews 1
2020-09-24 09:34

Great place to shop. Very friendly helpful staff. ...

Great place to shop. Very friendly helpful staff. Never be afraid to shop around but never be afraid to ask for a better price either. Much better than shopping on the internet. I've noticed the sale prices aren't that impressive, if you shop when there isn't a sale just haggle with the staff and yo...

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Jien Wang
Reviews 1
2020-09-23 17:58

Not recommending shopping here, first time buying ...

Not recommending shopping here, first time buying furnitures and home appliances at this place. Somehow they managed to not to deliver on time, then split one delivery to three deliveries and try to charge me extra delivery fee which makes me to call them a dozen times to fix this issue. Also the pe...

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Billa Bong
Reviews 1
2020-09-23 03:10

The guy in kitchen appliances area wasn't very hel...

The guy in kitchen appliances area wasn't very helpful, he made it sound like everything is difficult to get, as if you are looking to buy a rare diamond... Also, I specifically asked for a quality rangehood, and he offered me the worst rated you can get, I am assuming he was probably trying to get ...

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Hossein Najaf zadeh
Reviews 1
2020-09-22 11:01

the worst ever shopping experience I have ever had...

the worst ever shopping experience I have ever had.
The sales lady in the bed section who keeps telling me she is the bed and mattress expert was very rude and tried ripped off me be giving me wrong prices for various beds and mattresses.
As the matter of fact, I read the bad reviews of this branc...

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Anil Arya
Reviews 1
2020-09-21 13:38

Store has a lot of options on display and staff is...

Store has a lot of options on display and staff is very helpful in answering the queries. I bought a lot of stuff for my bathrooms renovations and one of the staff member Angie provided very good help by suggesting various options and checking the inventories for my order and she regularly communica...

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Melissa Rodriguez
Reviews 1
2020-09-21 01:35

I bought a dinning table in July 2020 from the Aub...

I bought a dinning table in July 2020 from the Auburn shop. I was told it would be delivered in 2-3 weeks by the sales representative. 4 weeks later, after no type of communication, we called the store and asked about the delivery. They said it would be first of week of September. After the first we...

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James Vedder
Reviews 1
2020-09-20 00:29

I went there looking to buy a sofa lounge. I was m...

I went there looking to buy a sofa lounge. I was met my Julie. She was very helpful and professional - she sorted out everything and i didnt have to worry. I got my sofa now and i had a fantastic experience at Auburn store. Thanks Julie and Harvey Norman Auburn!

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Alex Peter
Reviews 1
2020-09-17 12:31

One of finest stores in Sydney but unfortunately r...

One of finest stores in Sydney but unfortunately run by some arrogant staff! There is a guy whom I have enquired about Apple AirPods the other day - he will be a good case study for business schools on how a salesman shouldn t be ! Mate, you are in the wrong job - please don t destroy a good store !...

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Maneela Tuteja
Reviews 1
2020-09-16 13:36

Rude staff in TV section esp Samsung, that guy man...

Rude staff in TV section esp Samsung, that guy manipulated us to make the payment by giving false commitment. He asked us to wait for him he is going to pick a TV for us from the warehouse. After receiving the payment he denied of his commitment and asked us to come tomorrow for the TV pickup. We we...

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Christine Rigby
Reviews 1
2020-09-14 23:27

We walked into the electrical/small appliance depa...

We walked into the electrical/small appliance department and were totally ignored.
Two staff members just walked past us and another was more interested in her computer screen.
This was a first - we have been to this store many times and you usually take one step into the department and you have ...

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Isabella Gordon
Reviews 1
2020-09-11 19:37

Fantastic range, great service and they really hel...

Fantastic range, great service and they really help out when an item has stopped working. Getting into the parking lot can be a little hard. But the store is lovely inside and they have a little Cafe for your long visits. Staff are very friendly

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J M
Reviews 1
2020-09-08 23:06

My husband and I had a wonderful experience buying...

My husband and I had a wonderful experience buying bedroom furniture from Patrick Mantoura at the new flagship store in Auburn. Patrick was extremely informative, patient and professional whilst giving us different furniture options. He also allowed us to try a huge array of mattresses to satisfy ou...

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Helen Wong
Reviews 1
2020-09-08 18:14

Horrible service. Staff lies about booking in deli...

Horrible service. Staff lies about booking in delivery date. I can hear you guys when you put the phone down and just yell at each other about the delivery date, I can hear you say it was an open date, ie not booked in so don't turn around and tell me say it has been organised and tell me to call th...

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Peter Noone
Reviews 1
2020-09-08 07:34

I needed several articles which involved interacti...

I needed several articles which involved interaction with three different salespeople all of whom were friendly and helpful, especially James in TV who went the extra mile to find the best solution for my headphone problem. Also, contrary to another review, price matching was done without the slig...

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Kamran Khalid
Reviews 1
2020-09-08 03:44

The most rubbish cuatomer service experience ever....

The most rubbish cuatomer service experience ever. My review is not based on single visit but I been there atleast three times before writing this review. I had to bring it up as it can not be one of occassion. Even my son who is 9YO says to me that we will not go there again.

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Brooke Grech
Reviews 1
2020-09-07 13:04

Looking for a new bed; we spoke to John. We went i...

Looking for a new bed; we spoke to John. We went into the store knowing nothing about beds & mattresses and left with quite a good understanding of what's on the market. He invested his time into educating us with a personal customer approach. My partner and I were extremely impressed with the servi...

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Douglas Benzie
Reviews 1
2020-09-07 09:08

Nice looking store but wouldn't bother going there...

Nice looking store but wouldn't bother going there again. If you've spent 10 minutes researching what you're interested in purchasing, you'll probably know more than the staff do (if you manage to even gain the attention of anyone who works there).

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Emma D'Silva
Reviews 1
2020-09-06 19:11

Feels like the old style David Jones!

Feels like the old style David Jones!
Stunningly renovated and great layout. This shop is well worth a visit. Oodles of cool convenient parking...even the staff seemed relaxed and happy to be working. I had all my questions answered and loved my purchases when i got them home! Great reno guys!

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Abdul Rauf Saroha
Reviews 1
2020-09-06 03:08

I buy thosands of dollars products from this store...

I buy thosands of dollars products from this store but now they dont care of their permanent customers, Customer service is almost Zero. There is always a difference between online and store prices. You go there better check prices online on harvey norman website. They always lie about interest free...

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Joanna Funnell
Reviews 1
2020-09-05 01:12

From the sales people to the delivery guys. We cou...

From the sales people to the delivery guys. We could not be happier. Our fridge stopped working and we visited Harvey Norman Auburn. We chose the fridge and the sales lady organised next day delivery. Fridge arrived 9.00am and the delivery guys were excellent. We had to unscrew the front door for th...

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Lili Vink
Reviews 1
2020-09-04 09:36

I went to pick up a camera and lens I'd ordered on...

I went to pick up a camera and lens I'd ordered online, fantastic service, lovely staff, however they did mix up my order and forget to give me the lens which I realised quite quickly and returned. They were very apologetic and quickly found the lens. Great service, very happy.

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