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Billa Bong
Review of Harvey Norman

3 years ago

The guy in kitchen appliances area wasn't very hel...

The guy in kitchen appliances area wasn't very helpful, he made it sound like everything is difficult to get, as if you are looking to buy a rare diamond... Also, I specifically asked for a quality rangehood, and he offered me the worst rated you can get, I am assuming he was probably trying to get rid of hard-to-sell stock, since everything else was "not available, difficult to get, and would take a long time to get in ", "and especially close to impossible to get anything other than, either the 600mm, or the 900mm ones".. when i tried to explain again what my requirements were - he simply hanged up. I called another HN store immediately after, and to my great surprise, the guy was super helpful, and told me 700mm was available and he could arrange a pick up in a couple of days (p.s. this HN store was probably the most helpful out of, at least, 5 of them I called that day, and spent considerable amount of time on the phone)

The extra star here is for at least picking up the phone, unlike some other HN stores I tried contacting prior to this, though, in the end it was still a waste of my time.

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