Floortex Inc

4.6 · 50 reviews
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Amanda Taylor
Reviews 1
2020-12-18 05:32

I worked directly with the whole team at Floortex...

I worked directly with the whole team at Floortex Jon, Beverly, Sherry and Meredith and have had nothing but outstanding service.
The flooring was installed so quickly and turned out beautiful. What could be a stressful situation by installing all new flooring downstairs and up was made so easy by...

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Desiree Bryant
Reviews 1
2020-12-13 03:32

Brigade Boys & Girls Club Inc. would like to thank...

Brigade Boys & Girls Club Inc. would like to thank Jon Beals of Floortex Inc. for an awesome job replacing our carpets and flooring in the
Carl B. Brown Jr. Youth Center and The Montgomery Register Teen Center here on Vance Street in Wilmington. Jon & his installers worked through the holidays to t...

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Huck Smith
Reviews 1
2020-12-08 18:31

Great job all the way around from estimate, to the...

Great job all the way around from estimate, to the selection process of the tile at the showroom to scheduling and project completion of our bathroom and laundry room renovation. The install team went above and beyond and did a great job. Jon and team overall did a great job and we will look forwar...

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Shannon Ferraro
Reviews 1
2020-12-07 14:19

We chose this store by chance. Upon first meeting ...

We chose this store by chance. Upon first meeting Sherry, I knew right away I was in good hands. She was incredibly kind, professionally and profoundly informative. She knows her stuff. Their selection is mind blowing. Hardwoods, carpet, and tile. I was treated with the upmost respect and all work d...

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Melissa Pappas
Reviews 1
2020-11-24 03:14

Floortex was a pleasure to work with. The entire ...

Floortex was a pleasure to work with. The entire team was experienced, efficient, and helpful. We had to move our install date a few times and they were so flexible and understanding. Not to mention the new carpet is amazing!! Gave our house a brand new look/feel. We will definitely work with th...

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Danny Matthews
Reviews 1
2020-10-27 16:51

Floortex, especially Sherry Kimball have been awes...

Floortex, especially Sherry Kimball have been awesome to work with! They took a personnel interest in all areas of our new home design with great attention to detail! The installers were great! They were there when they committed to be with quality work and professionalism. I would highly recommend ...

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Steve Patterson
Reviews 1
2020-10-09 13:47

We had an excellent experience using Floortex. Go...

We had an excellent experience using Floortex. Going into this Luxury Vinyl Plank (LVP) project at our home, we knew little about this type of flooring. We read online reviews and the Floortex reviews were excellent. Their showroom had a huge selection of LVP options, and Meredith was very helpful...

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Rebekah Carr
Reviews 1
2020-10-02 10:13

Floortex has been wonderful to work with on numero...

Floortex has been wonderful to work with on numerous projects we have completed together! As an Interior Designer - I only want to work with vendors that I can trust will follow through with what they promise with my clients and projects. Floortex can always be relied on to do just that and take c...

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Jules W
Reviews 1
2020-09-26 00:07

I am BIG on writing reviews when I have a really g...

I am BIG on writing reviews when I have a really great experience or bad experience...I AM A HUGE FAN of their customer service and products!!! I love that when you go in to Floortex you feel like you are being helped instead of sold. They are super nice and know what they are talking about! I even ...

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Shea Davis
Reviews 1
2020-09-25 23:13

Quite possibly the worst company I've ever dealt w...

Quite possibly the worst company I've ever dealt with. I have had the unpleasant fortune of having to work with them for roughly a year on warranty work (A leaking tile shower that they installed). They have been late for every appointment and today they decided to not even show up for their sched...

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Abagail Rogers
Reviews 1
2020-08-03 21:45

I could not have found better staff, floors, carpe...

I could not have found better staff, floors, carpet and all around great service! This is the real deal from the price point to the personalized service floortex went above and beyond what I expected :) it is truly such an amazing feeling having such a great co. In our backyard! Thank you thank you ...

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Adrienne Shields
Reviews 1
2020-07-14 16:12

I highly recommend using Floortex for all of your ...

I highly recommend using Floortex for all of your flooring needs. They had the best price in town, and the work they did was outstanding. Meredith was patient with us, and took time to help us figure out which carpet would be best for our bonus room. The install team worked fast and we are so please...

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June Otte
Reviews 1
2020-07-09 16:28

We appreciated the attention by our sales person...

We appreciated the attention by our sales person, Meredith, for a recommendation for carpeting that would suit our needs, the quick response and ease when we ordered and the excellent installation . We would recommend Floortex!

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ben eason
Reviews 1
2020-06-15 06:26

Did a great job on the floors they look great. My ...

Did a great job on the floors they look great. My only complaint is the guy that came in to tile was not very punctual. He said he would be in the second day between 8-830 showed up at 10 and then didn't show up until 12 the next day.

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Charles Patton
Reviews 1
2020-06-02 22:17

We are extremely impressed by Floortex's commitmen...

We are extremely impressed by Floortex's commitment to customer satisfaction. We encountered a severe rippling problem within a year for the carpet installed by Floortex for a new home. The owner, Jon, was wonderful to work with and we are very appreciative for his willingness to put the customer f...

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kathy smith
Reviews 1
2020-05-22 14:40

I had a very good experience ordering new LVT floo...

I had a very good experience ordering new LVT flooring for a family room and having all the hardwood floors refinished. No complaints at all, it all couldn't have been better. From choosing the flooring & wood finish stain color in the showroom, to the installation & cleanup; it was all a very smoot...

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Jacob Stockton
Reviews 1
2020-05-20 00:56

I have worked closely with Floortex for many years...

I have worked closely with Floortex for many years on numerous projects for all of my tile and flooring needs. I run a full service construction company focusing on remodeling, new construction and additions (Southern Cypress Renovation and Repair). I rely on the team at Floortex regularly to do an...

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Leilani Hamm
Reviews 1
2020-05-01 03:51

How funny that they said they've been in business ...

How funny that they said they've been in business for 15 years and yet in our neighborhood ..few houses have problems in their showers.. tried to call the owner for few times.. Until now... Not a single call ...no return call from him! Reschedule to fix it few times.. Like you can get off work any...

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D Pucci
Reviews 1
2020-03-19 13:05

Floortex did an amazing job on our remodel! Our Ti...

Floortex did an amazing job on our remodel! Our Tile in the new bathroom looks amazing. The new hardwoods are beautiful and our carpet is fantastic. Floortex staff was super supportive in all my crazy questions and went above and beyond to supersede our expectations. We will definitely be back and...

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Josh Lovell
Reviews 1
2020-02-10 14:50

Above and beyond service and professionalism. I wo...

Above and beyond service and professionalism. I would have given more than five stars if possible. My first interaction with Floortex was for a water leak. They responded very quickly not only with an estimate but it pulling up the damaged carpet and a fan and dehumidifier. The new carpet was instal...

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Sam Pugh
Reviews 1
2020-02-02 03:19

Great company to work with! Jon Is a great owner, ...

Great company to work with! Jon Is a great owner, and makes sure the job always gets done the right way. Meredith kills it in the office and always communicates efficiently and effectively. All of their subs work very hard to produce an amazing finished product!

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chris house
Reviews 1
2020-01-20 04:47

I ve known Jon for years. He does great work and h...

I ve known Jon for years. He does great work and his pricing is more than fair. He makes sure you are thoroughly satisfied before collecting a dime. I would recommend him to anyone who asks for a quality floor company in Wilmington.

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