👍 KE Hardware is my favorite hardware store. They have a fantastic selection of products, and the quality is always top-notch. The staff is friendly and knowledgeable, and they provide excellent customer service. I always feel confident shopping at KE Hardware and highly recommend them to anyone in need of hardware supplies. 👍
👍 I love shopping at KE Hardware! They have a wide selection of high-quality hardware products, and their prices are very competitive. The staff is always helpful and knowledgeable, and they provide excellent customer service. I highly recommend KE Hardware for all your hardware needs. 👍
I have been a loyal customer of KE Hardware for many years, and I must say that their products never disappoint. The quality is always top-notch, and they offer a great variety of items to choose from. The customer service is also outstanding. The staff is friendly, helpful, and always goes the extra mile to ensure customer satisfaction. I highly recommend KE Hardware to anyone in need of reliable and affordable hardware products.
The customer service at KE Hardware is excellent. The staff is always friendly and helpful, and they go above and beyond to assist me with my hardware needs. I've never had any issues with the products I've purchased from them, and they always have everything I need in stock. I highly recommend KE Hardware to anyone in need of quality hardware and exceptional customer service.
👌 KE Hardware is my go-to store for all my hardware needs. They have a wide range of products to choose from, and the quality is always top-notch. The staff is friendly and knowledgeable, and they provide excellent customer service. I highly recommend KE Hardware for all your hardware needs. 👌
I recently bought some hardware items from kehardware.com, and I am extremely satisfied with my purchase. The quality of the products is great, and the prices are very reasonable. The website is user-friendly, and I had no trouble finding what I was looking for. The checkout process was quick and easy, and my order arrived promptly. I will definitely be ordering from KE Hardware again in the future.
I've been a customer of KE Hardware for several years now, and I couldn't be happier with their products and service. The quality of their hardware is exceptional, and the prices are very reasonable. The staff is friendly and helpful, and they always go above and beyond to assist me with any inquiries or issues I have. I highly recommend KE Hardware to anyone in need of high-quality hardware products.
I recently made a purchase from an online hardware store, and I was very impressed with the overall experience. The website was easy to navigate, and I found everything I needed quickly. The checkout process was seamless, and my order arrived on time and in perfect condition. The quality of the products was excellent, and I will definitely be shopping here again for all my hardware needs.
I recently purchased some hardware items from KE Hardware, and I am extremely satisfied with my experience. The website was easy to navigate, and I found everything I needed quickly. The checkout process was simple and straightforward, and my order arrived in a timely manner. The quality of the products is impressive, and the prices are very reasonable. Overall, I had a great experience shopping at KE Hardware, and I highly recommend them to anyone in need of high-quality hardware.
UPDATE: AFETR 10 DAY WE'VE FINALLY RECEIVED A REPLY FROM KE HARDWARE. THEY'VE DENIED OUR REQUEST AS A PUNITIVE MEASURE FOR THIS REVIEW. IRONICALLY, HAD THEY REPLIED IN A REASONABLE TIMEFRAME (EVEN TO DENY THE REQUEST), I WOULDN'T HAVE FELT THE NEED TO SUBMIT THE REVIEW IN THE FIRST PLACE. INSTEAD, THEY LEFT ME NO OPTION, THEN PENALIZED ME FOR IT. THEIR EXACT WORDS WERE: "The president of KE Hardware forwarded this review to the staff yesterday and after this post from your client, I'm afraid we will be sticking to our policy." -Bo Suh
ORIGINAL REVIEW:
My architect ordered some legs for a vanity we're building for my Mother-in-law who was recently moved to a taller, motorized wheelchair. Because of that, we had requested an exchange for some taller furniture legs.
He was told by KE that the order was outside the 21 day exchange policy (by a couple of weeks), and that they would not exchange the items.
I understand that business need to have polices in place, but I am also aware of many companies that are willing to make exceptions (esp. in this case where it's an exchange for a very similar item) and KE is not one of those. Again, I know we're asking for an exception, but it seems like a reasonable request.
It also sounds like they have refused to respond to a second inquiry, so it's obvious that they're not too concerned with return business.
There are too many retailers with better polices and customer care to risk using KE Hardware.
Found some furniture legs. Had to pay high shipping cost but no biggie. Legs didn't match so had to send them back. They insist on collecting a 20% re-stocking fee. So I pay $14 to get them shipped, spend another $14 to send them back, and these greedy scumbags want to keep another $14. DO NOT WASTE YOUR MONEY.
I had the opposite experience from other reviewers. First of all, they had exactly the features I needed in stainless-steel legs, different heights and different adjustments, all very well explained on their website.
They shipped quickly, and I found the prices quite reasonable. I bought different types, many of them.
The carpenter made some errors and we had exchanges, additional shipments, etc. KE Hardware was VERY flexible and accommodating, I can't imagine better customer service.
Highly recommended.
No issues with product or shipping.
I made two purchases over the course of 2 months. 3 days after both purchases there were fraudulent charges on my credit card. The first purchase on the new card happened to be to KE Hardware, so there is NO QUESTION they are either the source or have an ongoing data breach. Unacceptable.
kehardware.com