First Title & Escrow

3.2 · 38 reviews
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Austin L
Reviews 1
2020-09-05 11:44

Awful experience. They changed my settlement date ...

Awful experience. They changed my settlement date 3 different times, 1 of the times I was stood up at the actual closing location. Getting my refund check back from the revised HUD, was an absolute nightmare, took just about 2 months. They had to stop payment 3 different times. I worked with Christi...

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Ashley Nicole
Reviews 1
2020-08-28 16:54

Really disappointed in the work that was done by t...

Really disappointed in the work that was done by this company for my recent home purchase. Many times documents that were sent in were processed or filled out wrong, emails not answered for days and days. The last thing that really had me stressed to the max was when they mailed both checks at closi...

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Sarah Teddy Nguyen
Reviews 1
2020-08-22 22:52

I am not one to leave reviews, but this experience...

I am not one to leave reviews, but this experience in refinancing my home has been a complete nightmare that I hope no one has to experience.

We were supposed to close on our home on May 1st and Title of Texas sent the payment late, resulting in a per diem fee from Bank of America. Bank of Americ...

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Curtis Coon
Reviews 1
2020-08-20 08:46

AT every turn, this company fell short. Disburse...

AT every turn, this company fell short. Disbursement made two days after closing, with no readjustment of pro-rations. A subcontractor "closer" who never saw the file before closing..... Errors all over the place, and no quality control. No one read the contract and even the monthly HOA was fou...

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Philip Ulzheimer
Reviews 1
2020-07-19 22:07

I have been working with First Title & Escrow and ...

I have been working with First Title & Escrow and Kristen Britton for many years now. They have always provided excellent service with quick turn times. For the rare times when there is a title issue (subordination, old lien still on title, or someone on the deed that we did not expect to be there...

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Zev Sklar
Reviews 1
2020-07-01 00:29

Worst experience ever have not received a HUD or a...

Worst experience ever have not received a HUD or anything and we are supposed to close today. Haven t been called or emailed by a title rep for our refinance that was started 30 days ago. Worst title company ever. Called multiple times and sent emails. No one responded, I asked for a manager and sti...

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Megan Alcamo
Reviews 1
2020-06-28 05:19

I ve never in my life of doing real estate going o...

I ve never in my life of doing real estate going on 17 years have had a more difficult title company. They have the FNMA account in michigan and when they first started they overcharged on closing fees. Once FNMA was notified that changed but now I m not able to get responses they extend Closings li...

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Nathan Fitzgerald
Reviews 1
2020-06-19 16:02

As a company, First Title & Escrow has not disappo...

As a company, First Title & Escrow has not disappointed. They are one of the most aggressive in pricing of fees for my clients, and more importantly, they get the job done. As a loan officer in the business, I'm fully aware of the many complex issues that can arise at a moments notice, but First Tit...

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Lindsay Marsengill
Reviews 1
2020-05-27 06:05

I have had the pleasure of working with Alyssa Rob...

I have had the pleasure of working with Alyssa Robinson at First Title many times and she never fails to amaze me with how helpful and supportive she is on all my transactions! I love her and so do my clients (which is the most important part!) I recommend using her on every deal!

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Ginger Circle
Reviews 1
2020-05-25 19:50

As Broker/Owner of River Mountain Realty in Carrol...

As Broker/Owner of River Mountain Realty in Carroll County Va, I have personally worked on several deals where First Title & Escrow represented the seller. Carolina Martinez, who works for FT&E is absolutely AMAZING! Most of the deals I have worked on with her have had some major issues, but she a...

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Denise
Reviews 1
2020-05-21 14:58

I have worked with Kristen Britton, Regional Sales...

I have worked with Kristen Britton, Regional Sales and Production Executive for First Title & Escrow, for many years. I know that whenever Kristen is working on one of my loans, I have someone who cares as much about the loan and my clients as I do. Kristen always answers my calls, always answers...

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Juan Acosta
Reviews 1
2020-05-11 00:06

I would not recommend this firm. With my filing, ...

I would not recommend this firm. With my filing, they failed to submit a couple of standard forms which caused me to pay a $1300 tax balance upon a government audit. They did reimburse me...
after several weeks of calls/emails and retaining counsel to take legal action.Pam Gibbons (President) may ...

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Allison McAlpine
Reviews 1
2020-04-20 10:18

Unbelievable turnaround time and incredible custo...

Unbelievable turnaround time and incredible customer service. Follow up is stellar! Absolutely the best title company myself and our purchasers have worked with. Colonial Real Estate Group is so appreciative of all your hard work. Heather Gontarek and her team are superior! Carolina Martinez an...

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Neeraj Ray Sharma
Reviews 1
2020-04-19 17:42

SCAM Company. We settled last week and they STILL...

SCAM Company. We settled last week and they STILL have not sent out the wire. I have started a case with the Maryland Insurance Administration and will now have to file a lawsuit to get my money. AVOID this company at all costs. They make excuses that don't make sense.

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Kendall Wilkins
Reviews 1
2020-04-07 05:49

I am a lender that works with First Title and coul...

I am a lender that works with First Title and could not be happier. They are extremely responsive and put myself and my clients first. If there is an issue, they do not rely on the borrower or lender to fix it, they go out of their way to solve them issue themselves.

Additionally, they accommodat...

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Danilo Antezana
Reviews 1
2020-04-06 06:05

I have been working with First Title for many year...

I have been working with First Title for many years now. They are very responsive and go above and beyond to make sure all your needs are met. It is hard to find both a high level of professionalism and customer care. With First Title you get both. I would highly recommend them to anyone who is look...

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Sammy Batra
Reviews 1
2020-03-16 11:30

They were unable to wire money to one of the bigge...

They were unable to wire money to one of the biggest banks, Capital One. Only other option was for them to overnight a check. I asked for them to at least send the check for morning delivery which it was not. This huge inconvenience delayed my funds by 6 days which in turn delayed another schedul...

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Brett Schneider
Reviews 1
2020-03-12 09:44

First Title did a great job. They were organized,...

First Title did a great job. They were organized, provided me with all information quickly, and responded to all my questions with detailed answers. Really appreciate the job they did during my home buying process. Will definitely use again and recommend to friends! Thanks.

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Ashley K
Reviews 1
2020-03-06 17:22

I had a fantastic experience with this company. Fr...

I had a fantastic experience with this company. From processing, to pre-closing, to the final signing. The staff was very friendly, responsive, and knowledgeable. They far exceeded my expectations. I formally was a loan officer so I have dealt with many title companies and seen many horror stories w...

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A Farrant
Reviews 1
2020-03-05 01:48

Absolute worst title company I have ever worked wi...

Absolute worst title company I have ever worked with!!! Very poor communication, uninformative, and unorganized to say the least. Email response times were at times more than 24 hours. Hard to get a hold of anyone on the phone. The worst part was the closing! The closing documents were not forwarded...

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K Leszczak
Reviews 1
2020-02-20 01:45

Terrible customer service, and complete lack of du...

Terrible customer service, and complete lack of due diligence. This title company miscalculated my closing costs, to include transfer and recordation taxes due to the District of Columbia. Closing took place in November 2019 -- fast forward to March 2020, my home is still not recorded properly, I ha...

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Colby Smith
Reviews 1
2020-02-12 18:14

Love working with this company, especially Alyssa!...

Love working with this company, especially Alyssa! Very responsive with any issues or concerns I have had. I used her for my personal mortgage and our company uses her as a recommended title company. Always in good hands when working with her, and this company!

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Kathleen
Reviews 1
2020-02-01 09:28

Had a wonderful experience with April in Processin...

Had a wonderful experience with April in Processing to obtain some documents that needed additional signatures from the Seller and she was absolutely amazing in contacting the seller and staying on top of the situation to get me the signed documents faster than any other title company I've dealt wit...

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Paul D
Reviews 1
2020-01-23 14:26

BEWARE...DO NOT USE!!

BEWARE...DO NOT USE!!

This is the worst title company with which I have ever done business. I've done 14 closings in my life, and First Title Services was an unmitigated disaster.

They miscalculated numbers on my settlement statement, argued with me about correcting them, included fees for wh...

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Kim Garafano
Reviews 1
2020-01-12 00:38

Not only were there a number of last minute correc...

Not only were there a number of last minute corrections that caused a big issue with paperwork, but First Title calculated the taxes incorrectly on the HUD because they based the taxes on TWO owners before me and did NOT remove a number of exemptions that this owner had. This is basic title work and...

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