Faulkner Subaru

4.4 · 550 reviews
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Jason Hann
Reviews 1
2020-11-26 10:13

The sales staff was very friendly and knowledgeabl...

The sales staff was very friendly and knowledgeable, during and after the purchase of my new wrx. Also, couldn t say enough about the service department. It was very easy to schedule a service appointment, when it came time for my first oil change. I definitely recommend Faulkner Subaru of Bethlehem...

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Paul Sonvico
Reviews 1
2020-11-24 15:12

Awesome job to Neville pin nick for helping me pic...

Awesome job to Neville pin nick for helping me pick out my Subaru. He was very helpful through the whole process. The only complaint I have is that my vehicle was sold to me and explained it had an automatic started kit. My fault for not trying it out at the dealer. The system was removed to make it...

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Shawn Collier
Reviews 1
2020-11-23 18:45

When I picked up my car I was parked in and had t...

When I picked up my car I was parked in and had to wait for other cars to be moved, which was no big deal Until I got in and realized that the content of my car had been thrown around. What used to be sitting on the front seat was thrown on the floor in the back. Papers that used to be between se...

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L. Kski
Reviews 1
2020-11-22 07:23

We purchased an Impreza a little more than two yea...

We purchased an Impreza a little more than two years ago from here. Went in for an oil change on 10/9/2015. The folks in the Service Department are great and accommodating. I was in and out. I have gone back for routine maintenance and have never had a bad experience. They didn't try to sell on...

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Angelique Trybulski
Reviews 1
2020-11-20 02:27

I hate dealing with dealerships for obvious reason...

I hate dealing with dealerships for obvious reasons - but this place is by far the worst of the worst. I couldn't be more disgusted! All they did was lie to me & inconvenience me. I dealt with Sarah Early & honestly she couldn't have done a worse job. Pathetic excuse for service. Please don't waste ...

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Douglas Reynolds
Reviews 1
2020-11-17 23:18

Our sales guy Sean was great. We where looking for...

Our sales guy Sean was great. We where looking for a Subaru Ascent. He understood out needs and didn't pressure us. It was refreshing, because with two small kids we don't have all afternoon to sit a dealership. The car was nice but if we decide to buy its going to have a lot to do with the sales ex...

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Krystine Lewis
Reviews 1
2020-11-16 19:47

We were moving from upstate NY to CO in our 2009 F...

We were moving from upstate NY to CO in our 2009 Forrester. Three hours after leaving our car made a noise and then shut off permanently. After getting towed to a mechanic and finding out our car was a goner we had to decide if we would rent a car to finish our move or buy a new one. We found some g...

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Jack Hillard
Reviews 1
2020-11-15 00:13

Update: Following a rather dismal experience I was...

Update: Following a rather dismal experience I was immediately contacted by Nancy McCabe and received a huge apology. The apology was accepted on my part and I chose to stop in for a test drive with Roland. While I did enjoy the ride the Ipreza wasn't entirely what I was after. Roland treated me lik...

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Brianna Wimmer
Reviews 1
2020-11-14 22:03

Being a first time car buyer, this is definitely t...

Being a first time car buyer, this is definitely the place I felt most comfortable in buying a car. They didn t pressure you as a first time car buyer, didn t overwhelm you with numbers and rates. Explained/taught me about my loan, and my interest rates. Ben helped me with my financing, and I m so g...

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Kevin Gain
Reviews 1
2020-11-12 21:39

I recently purchased a 2018 Subaru Outback from Fa...

I recently purchased a 2018 Subaru Outback from Faulkner Subaru and it was a A+ positive experience from beginning to end. The staff that we met with were all very warm, friendly and knowledgeable about the vehicles.. They even minded our dog while we took the Outback for a test drive!! I would ...

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Susan Kaschak
Reviews 1
2020-11-11 12:54

First trip to the Faulkner dealership and it was g...

First trip to the Faulkner dealership and it was great! I've been buying cars for a long time & have never had such a good experience in every way. I purchased a certified pre-owned car for myself in February and a few months later I was back with my son to get a car for him. I cannot say enough abo...

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Donna Parsons
Reviews 1
2020-11-11 08:18

My husband and I bought a car in 2015 a new Crosst...

My husband and I bought a car in 2015 a new Crosstrek. Love the car love the salesmen and love the service. However we refinanced the car in 2016 and requested a refund on our remaining gap insurance on 03/02/2017. As of today still waiting no one will answer my calls or emails VERY DISSATISFIED!

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Uncle Michael
Reviews 1
2020-11-10 03:13

FAULKNER SUBARU TRUELY CARES ABOUT THEIR CUSTOMERS...

FAULKNER SUBARU TRUELY CARES ABOUT THEIR CUSTOMERS. I just purchased my (3rd) vehicle from Faulkner at the Subaru Dealership in Bethlehem Pa. The whole staffing team gave me a great experience, that will insure I continue purchasing from the Faulkner. The Sales Manager John Bolich's awesome... H...

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Gary Shaulis
Reviews 1
2020-11-10 02:04

I was not planning on having to make an automobile...

I was not planning on having to make an automobile purchase, but things don't always go as planned. I called Wes, and told him what I was looking for. Within two hours he presented several options which would meet my needs in a car. By 2 o'clock the following day I was driving home in a Subaru Le...

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jen hahn
Reviews 1
2020-11-08 16:18

Took my car in for service. First time ever taking...

Took my car in for service. First time ever taking it here for service. I'm a real first impression kind of person, and my first impression wasn't very good. I needed to leave my car there for work to be done on it and upon giving me my car back my inside door handle is broken! I took a photo and wa...

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Kathy Pelcheck
Reviews 1
2020-11-08 15:09

Everyone I dealt with was extremely friendly and h...

Everyone I dealt with was extremely friendly and helpful. Everything went smoothly and the problem with my car was solved. I was walked to my car and the car door was opened for me...and my car was washed! Thank you everyone at Faulkner Subaru Bethlehem.

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Barbara Dawson
Reviews 1
2020-11-06 22:38

Jared Neff has been involved in my past 2 leases o...

Jared Neff has been involved in my past 2 leases of Subarus and was great once again in preparing for this new lease. He is very professional, very helpful and eager to do everything he could to get me the car I wanted. For me, Jared is Faulkner Subaru and he is an outstanding representative of hi...

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Ashly Hudanich
Reviews 1
2020-11-06 18:17

Awful service department. Seriously such a nightma...

Awful service department. Seriously such a nightmare to deal with. & forget trying to get an answer to an e-mail or status updates on your vehicle. I swear they were having a party in my vehicle while it was there & taking it to pick up lunch. They'll of course deny it & I can't fully prove it....bu...

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Alex Brands
Reviews 1
2020-11-05 19:16

We had a great experience at this dealership, the ...

We had a great experience at this dealership, the people we dealt with were very straightforward, and the car we were interested in arrived on the day they said it would. There is a quirk with the web site: not all of the cars listed as in stock are actually there - some are at other dealerships, s...

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Marie
Reviews 1
2020-11-03 19:49

This is my fourth vehicle purchased from Faulkner ...

This is my fourth vehicle purchased from Faulkner Subaru and I could not be more pleased. The high ratings Subarus receive in every national rating speak for the vehicle itself in performance, quality, safety, amenities - and my Legacy is a hot little item as well! But to speak directly to Faulkne...

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Matt Stolly
Reviews 1
2020-11-01 09:38

My salesperson Ziad Abdelmassih provided me with a...

My salesperson Ziad Abdelmassih provided me with a stress free experience when I purchased my 2018 Subaru. He directed all aspects of the transaction to ensure my total satisfaction. I highly recommend Faulkner Subaru and Ziad if you want a great car buying experience.

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carry on PA strong
Reviews 1
2020-11-01 01:09

I am sorry but this place gets an F.

I am sorry but this place gets an F.
I am not here to bash anyone ,All I have to say is they Conduct badd business. In the end there was no business done And we walked away with our money. I do not want to talk Or be contacted by anyone There, I will not do business there. We are happy that no ...

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Nicole Bachman
Reviews 1
2020-10-26 02:43

The reason for my 1 star review is not due to the ...

The reason for my 1 star review is not due to the sales floor. Working with Steve Parr Jr. And Joe have been wonderful. They are the most helpful people at that dealership. The 1 star review is for the service department. I bought a brand new 2019 accent which was preordered. The first time it came ...

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Cris Alvez
Reviews 1
2020-10-25 14:29

This is the most horrible dealership I have ever d...

This is the most horrible dealership I have ever dealt with in my life. Staff was rude not only to me but other employees as well and didn't honor the warranties and their part of the deal that was discussed during the purchase. I do not recommend anyone to go here. :( Terrible service.

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Dana Smith
Reviews 1
2020-10-25 12:13

FIVE STARS! Sean Corr and Eric Stuettgen were bot...

FIVE STARS! Sean Corr and Eric Stuettgen were both extremely helpful and efficient. This was by far, the best (and quickest) car buying experience of my life. It's a shame that such a huge purchase generally has to be so miserable. Not at Faulkner! Every single person we dealt with was efficie...

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Marcy Dahl
Reviews 1
2020-10-24 07:50

I have been a customer of Subaru Bethlehem for 2 1...

I have been a customer of Subaru Bethlehem for 2 1/2 years after purchasing a new vehicle. If you are considering a Subaru, whether used or pre owned, I would highly recommend this dealership. They are low key ( unusual for car sales) professional, efficient and most of all customer oriented .I work...

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Brian Walsh
Reviews 1
2020-10-22 03:57

The only reason they get a 2 is because we like th...

The only reason they get a 2 is because we like their service guys and we have had good salesman, but one that has been there for a long time finally put an end to our relationship. I've purchased 3 Subaru's from here, 2 under Dennis Diehl, who was fantastic, prayers to him, the other was under som...

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Mark
Reviews 1
2020-10-21 08:13

I very much enjoyed my experience with this car de...

I very much enjoyed my experience with this car dealer. This is my second Subaru which is been a reliable car. This was a dealer that was willing to work with me and that made the experience more pleasant the dealers in my area. Even though it was a busy day A my appointment was last minute I still ...

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R Pocono
Reviews 1
2020-10-16 20:17

Bought our last 3 Subarus at Ciocco. Went there to...

Bought our last 3 Subarus at Ciocco. Went there to buy again (only to find out our favorite employee Ben left) the experience was not good to say the least. Found out Ben was at Faulkner so we drove from Ciocca to Faulkner and bought the car there. Faulkner was the best car buying experience we ever...

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Tommy. S
Reviews 1
2020-10-16 11:35

Subaru as always performs as they always have in t...

Subaru as always performs as they always have in the past that is what keeps us coming back to Subaru time and time again to both buy and get our vehicles serviced. We have purchased as
our first Subaru a Legacy Wagon then followed by 6 Foresters.All were sold and serviced by Faulkner Subaru in Bet...

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Carole Reese
Reviews 1
2020-10-14 23:14

The service desk consultant was more than helpful...

The service desk consultant was more than helpful with getting my registration problems settled so that I could get my car inspected. The waiting area is comfortable and the coffe is good. As for my car, she is running better than ever!

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2 LobstersAndATuxedo
Reviews 1
2020-10-11 05:59

This dealership is grimey!! I'm only speaking for ...

This dealership is grimey!! I'm only speaking for the service department....not the actual dealership part that sells cars. I've never dealt with that part of Faulkner and after the treatment I received from their service department this last time, I never WILL deal with the dealerahip part. 10 mont...

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Keith Hontz
Reviews 1
2020-10-07 07:44

Our sales person Shawna made it a very memorable e...

Our sales person Shawna made it a very memorable experience for my sons first new car buying experience. We bought not one but two vehicles and it was a pleasure to have a knowledgeable and pleasant experience that has not only made me a Subaru owner but a return customer in the future.

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Cary Begole
Reviews 1
2020-10-06 02:46

Best car buying experience I have had.

Best car buying experience I have had.
I was mainly looking for certified pre-owned cars, not thinking I could afford a new vehicle. I saw a new 2018 Impreza on Faulkner's website that I really liked. I clicked the button for the e-price and entered my information. Almost immediately, I got a t...

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Andy Bartos
Reviews 1
2020-10-05 09:19

I always dread when it's time to look for a new ca...

I always dread when it's time to look for a new car. I was looking for an Impreza and had picked one out on-line to test drive. I met Dylan when I arrived and we started to discuss the car. I told him I would have really loved to have the iSight technology on the car, but knew it was only on higher ...

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Justin Mallett
Reviews 1
2020-09-28 02:47

Roland Zuk has now put me in two Subarus. Rolands ...

Roland Zuk has now put me in two Subarus. Rolands customer service is incredible. Not only did he get me the car I wanted, but he made sure that I could leave with it that day. His service is not only about selling the car, but also what he can do for the costumer. I would not only recommend Subaru...

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Sofia Scholl
Reviews 1
2020-09-27 14:11

I was referred to Jared Neff at Faulkner Subaru by...

I was referred to Jared Neff at Faulkner Subaru by 2 friends when I began researching a new car. He was very honest, easy to talk to and knowledgeable. I ended up buying a 2015 Impreza through him and it was a very easy and stress-free experience. He gave me a competitive price right from the start....

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Christopher Coyle
Reviews 1
2020-09-25 19:43

I went to Faulkner Subaru Bethlehem where I had go...

I went to Faulkner Subaru Bethlehem where I had got my last Subaru and bought a new one or at least so I had thought. Three days later on the day of delivery they called me saying that they in fact could not get the car that they had promised even though I had already put a down payment on it and th...

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Dwight Holloway
Reviews 1
2020-09-25 15:15

Very friendly staff, took my 04 forester in becaus...

Very friendly staff, took my 04 forester in because the transmission was acting up thought I was going to have to replace the whole thing, they called and gave me other options that saved me over 1200 bucks when realistically they could have screwed me and said it had to be replaced. I bring both my...

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Carolyn Young
Reviews 1
2020-09-24 23:38

I got my 2017 forester towed yesterday. I told the...

I got my 2017 forester towed yesterday. I told them my car was towed to this one by accident when I called and I told them that there will be a towed truck coming to pick my car up they had the audacity to keep it in the garage. Because my car should be at the one in Allentown because that's where...

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