This company have, without doubt, created the worst TV commercial I've ever seen on TV. The employees in the ad look like their being forced to take part in some kind of hostage video. Its on YouTube constantly. Make it stop.
One of the worst companies I have ever worked for. I worked on the US side of things in Margate FL. Ever since Milena has come back from maternity leave she had made it a total nightmare for her agents in the US. Implementing changes that were only convenient for her and their interests. The job bec...
Allowed scammers to process credit cards with no flags at all
Fedex has withheld my order from Nike due to Taxes and Duties that Nike has already paid for. Nike has been trying to contact eShopWorld for days without reply. Extremely unresponsive.
My order did not arrive but was displayed as delivered. I contacted the customer service and got help. The staff was very nice, helpful and I got the cost back. Therefore, I still give all the stars, because I was helped and was reacted. Even if it went wrong this time, I would try again and if nece...
I had the fortunate experience of having to call eshopwold. Do not bother every phone option goes dead after a very short while. The obviously do not want to talk to anyone which I find extremely annoying as they managed to put the wrong label on my order which dpd have delivered and dpd will not gi...
FRAUDULENT COMPANY who works with brands like VICTORIA SECRETES , NIKE etc, they do money laundering!!! they say they are payment processor and logistic company for companies like victoria secrets, nike etc, and once they get you the money you will never see it back! these guys should not function a...
This company has been doing unauthorised PayPal direct debits.
lost my parcel 3 times out of 4. Always said they are delivered but never receive anything despite I was at home all day. Or they said it is pending to pick up in local post office but post office said they never received the parcel. STOP LOSING MY STUFF!
As I waited for our first order to arrive, I got a little suspicious that maybe we had been scammed as we never received an email to introduce us to the process of buying through eshop world or with an order number. Nothing like that. So I googled them and read a lot of negative reviews about poor c...
DO NOT USE THEM!!!!! I've been charged 5 times for an order on Victoria secret, except they have no record of my order. So eShop World have just charged my card 5 time. Tried to call their customer service and had the phone put down on me when it connected. I haven't had any response from them. Abso...
Brought a product from Victoria Secret as a gift, dealt through with eShopWorld, and they messed up the postcode, sent it all over the bloody UK. Now the product is out of stock and ruins a birthday present and even Christmas! Worst support and everyone blamed everyone else rather than sorting it ou...
Wish i could give zero stars! Ordered something from Victoria Secret and this company managed the delivery via DPD courier! My parcel was not delivered to this date, even though it has been over a month since the money have been taken from my account. When contacting them they say that they are in ...
I ordered products through nike website and all was excellent. The products were intact same as the box where they were putted. I was receiving constant updates about delivery in the tracking menu and dhl tracking.
No goods received, I get with inquiries only the transmission number of DPD.
There it is delivered.
Otherwise no reaction from the customer service.
Purchased an order and have not received!!!! I am disgusted that there are still people that are out to rip people for there money!! Ill be taking the issue further if i do not hear back or receive my order.
If I could give a minus rating I would. I first contacted eShopWorld on 15 Dec requesting up to date tracking information, the response I received was to contact the retailer. I explained that I had and as the order had left the US that they advised to contact eShopWorld....I received no response. I...
Bought four perfume and wears from Victoria's Secret for around $370 CAD after tax. On the third day after receiving tracking number they send me an email saying my order is getting refunded. Apparently my order is getting returned by the courier. Only refunded me $230USD ($300CAD) so I lost around ...
my son ordered a pair of gloves through nike website. there was no receipt from the company which seemed strange. when I checked my account the debit was from ESHOPWORLD after reading the reviews it appears this company is not legit. I will be contacting my bank regarding this transaction that took ...
Hi everyone! Eshopworld is really cool! I ordered some perfumes from Victoria's secret and the package arrived one day in advance . From USA to Italy in less than 10 days... so stop talking sh*t about them!
- . 21 (Nike) . - ...
Excelent service super fast delivery,i order from VS it took only 3 days my items to be delivered
Thanku very much
I received an invoice of CHF 248 even though nothing was ever ordered!
I placed an order 2 weeks ago and I am yet to receive a call with an update despite sending numerous emails. Disappointed and out of pocket. I wish the speed at which funds are debited was reflected in the service. I hope to see my order sometime this year
If I could, I d give it no stars. I placed an order through Victoria secret and within 15 minutes, I get an cancellation refund email saying they can t fulfill my order. Now the VS customer service rep can t even find the order number by eshop.
I ordered from la Martina and it arrived within 2 days without any problems!
The tracking and the SMS regarding the delivery worked.
I ordered 4 articles on VICTORIA SECRETS, at the time of payment it is this company that I paid by paypal. I received 2 items and there are 2. I have complained to paypal who refuses to refund me before filing a complaint on a government site dedicated to online scams ?! I was contacted by e shopwor...
The package from Viktoria Secret should have been delivered to me since Thursday. I waited for it at home on Thursday - a DPD driver wasn't here. I was only told by Viktoria Secret that a delivery attempt had taken place - definitely not.
Today, Friday, I waited all day for the parcel again. It's n...
Ridiculous and poor service!
System fault and cant update their tracking system!
Do not use their services!
Worst company I have ever had the misfortune of engaging with. Rude, unhelpful and inefficient customer service, terrible service. Lord knows why ANY company would choose to use them.
I have ordered Victoria Secret perfume on the 5 December taken straight out of my bank no confirmation of order email received. I did pay through paypal i have sent them transaction ID and Invoice ID they say they have no revord of my order yjis is a Christmas present i have sent proof of transactio...