Bought four perfume and wears from Victoria's Secr...

Bought four perfume and wears from Victoria's Secret for around $370 CAD after tax. On the third day after receiving tracking number they send me an email saying my order is getting refunded. Apparently my order is getting returned by the courier. Only refunded me $230USD ($300CAD) so I lost around $70CAD for nothing. They use Asendia which will steal customers parcel and they will steal it straight from the warehouse. They claimed the delivery attempts failed... eShopWorld are bunch of scammers so beware!

Edit: After contacting the Milena customer support she did offer a full refund along with some compensation. I'm won't to be able get my GF her Christmas gift on time but I'll consider this event over. Still surprised that big brands can mess up orders this badly... Considering that their google reply and emailing actually resolved part of my problem I'll give them two starts instead of one.