Epworth

On behalf of my family I wold like to thank all th...

On behalf of my family I wold like to thank all the staff at 2 Lee. Also thank you to the doctor's and the care nurses

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Good care given at ops. Hope redevelopment is fini...

Good care given at ops. Hope redevelopment is finished, I kept getting lost when last there.
Parking is nearly impossible.

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Just left Epworth Richmond yesterday after a herni...

Just left Epworth Richmond yesterday after a hernia surgery.
The staff at Epworth Richmond were outstanding.
Friendly, approachable, genuinely caring they took the time to listen and offer help when they could.
Although you could see how busy they were they still took the time to keep me well inf...

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DO NOT GO TO THIS HOSPITAL IF ITS AN EMERGENCY, ES...

DO NOT GO TO THIS HOSPITAL IF ITS AN EMERGENCY, ESPECIALLY IF IT S A WEEKEND!

Go public, your health insurance is worth nothing here.

On Friday I was taken to the Epworth ER extremely unwell and fatigued from whooping cough. The doctor made the decision to admit me. I have full hospital cover,...

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Been waiting for 5hrs for my mum to move into her ...

Been waiting for 5hrs for my mum to move into her room. These people struggle with simple tasks.

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I recently visited my grandmother who is going thr...

I recently visited my grandmother who is going through intensive care and when I asked the receptionist where she was she literally started yelling at me. the doctors and nurses are nice, but it s ridiculous that the receptionists treat the patient s families with so much disrespect. I understand th...

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My husband went in for a total knee replacement an...

My husband went in for a total knee replacement and had an excellent hospital experience. Thanks to his amazing surgeon Mt Stephen Doig, the anesthetist, other medical, nursing, physio, OTs , kitchen and cleaning staff, who all contributed to his care and recovery. Their meticulous care and attenti...

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Terrible place to find parking and it's expensive ...

Terrible place to find parking and it's expensive too. Also difficult to find where you want to go inside the Building. This is a hospital that's all about making money.

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Very good hospital but can't believe they still ha...

Very good hospital but can't believe they still have rooms with 4 beds! To make it worse all the beds kept their curtains around so being on the wall side I had no access to daylight. This is a selfish habit that people now do in shared rooms. The hospital should discourage it except when necessary....

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I had a rotator cuff repair at Epworth Richmond on...

I had a rotator cuff repair at Epworth Richmond on Monday with a one night stay afterward. From the minute I walked in the door, I felt welcome. Every single staff member was smiling and helpful. After the procedure, I was in a private room under the care of incredible nurses. I wish I could reme...

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Nice hospital, convenient location

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Best hospital and staff... I have always felt safe...

Best hospital and staff... I have always felt safe. Currently in rehabilitation and I am getting better everyday with the help of the wonderful team.

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Came in for a bilateral knee replacement ops requi...

Came in for a bilateral knee replacement ops requiring 6-7 day stay - from the ouset which included a pre-op seminar taking ortho patients thru entire process to familairise and take away or reduce the fear and trepidation
Then from admission thru surgery, post op recovery , ortho ward staff - nurs...

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My husband is currently at Epworth approximately 8...

My husband is currently at Epworth approximately 8 years after his first admittance. (2 separate ailments). Still impressed with care and professionalism provided.

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Was seen in the emergency department, for suspecte...

Was seen in the emergency department, for suspected broken ribs. The doctor was absolutely amazing he made sure my pain was under control ordered a CT scan and totally put my mind at ease, yes it cost me $300.00 upfront but I was in and out within an hour or two and was provided top level care. The ...

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The matter was correct by higher management after ...

The matter was correct by higher management after I sent in feedback I retracted my post as a compromise.

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Received fast, efficient, and incredibly thorough ...

Received fast, efficient, and incredibly thorough care from the ER department, starting with triage right through to being discharged. Thank you.

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Staff were exceptional... parking was very frustra...

Staff were exceptional... parking was very frustrating

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Friendly and supportive staff!

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The care from the nurses for my elderly 91 year ol...

The care from the nurses for my elderly 91 year old grandfather was appalling. He was not propped up for meals to eat food and wasn't provided with blankets, he wasn't assisted to go to the toilet and the pad that was provided by his wife was not put on him, his 87 year old wife can provide better c...

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Thankyou to this wonderful hospital we have in ou...

Thankyou to this wonderful hospital we have in our state. I recently had back surgery and had 4 days in this great facility. Each and all the staff were so kind helpful and caring. Wonderful surgeon I had as well. And oh my the food so good. Again thank you to all.

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A lot of pride in the there work.

A lot of pride in the there work.
Wonderful nurses and doctors, I well taken care of.

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I do rehabilitation at Epworth richmond. The physi...

I do rehabilitation at Epworth richmond. The physios over their don't care about you, They don't listen to you, They lie to you and so much more. If you know someone who's severely injured and needs rehab its better to stay at home then coming here.

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In general, I'm happy with the hospital and trust ...

In general, I'm happy with the hospital and trust them usually, but recently had not nice experience of my husband urologist, who was professional and knowledgeable, but too protocol based, not going into details and individual picture. Most of old school doctors I've seen are excellent though

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After making a booking for a private room for m...

After making a booking for a private room for my spinal surgery on the 25 -10 2018 on admittance i was place in a shared 4 bed ward ? I did ask the duty nurse for a private room as that was what i had requested i was told that i would be placed into a private room the next day. As that is wha...

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Excellent service from Nurse Toby from the "Day me...

Excellent service from Nurse Toby from the "Day medical unit". My husband had surgery and nurse toby did his job with a constant smile & no matter what my husband asked for he was very accommodating. thank you so much!

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The nurses were excellent but Epworth only cares f...

The nurses were excellent but Epworth only cares for money - over $1k per night for a tiny tiny 4 bed ward, and they charge you for a 3 night minimum, no matter how long you stay.

The woman who was right next to me was throwing up and retching all night long, and whenever the nurse saw I was awak...

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Friendly staff and I was so comfortable throughout...

Friendly staff and I was so comfortable throughout the whole treatment

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I would encourage people to read reviews on other ...

I would encourage people to read reviews on other sites as I have witnessed the management of the hospital actually derating the bad reviews on google to give the hospital a 5 star rating.
notice there is not one bad review on here and they all have 5 stars.
if you look at the other review sites t...

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I had foot surgery here two weeks ago. The admissi...

I had foot surgery here two weeks ago. The admission area was lovely but I had a long wait before my surgery. I wish I was told to come only a couple of hours before so the wait wouldn't have been so long. Everyone was great in theatre introducing themselves and explaining clearly what was happening...

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I was admitted in lee wing for 3 days. The nurses ...

I was admitted in lee wing for 3 days. The nurses look after me very well. I found that staff all over the hospital was very nice, friendly and accommodating. Food served was good.
I will definitely recommend Epworth Richmond to everyone.
Thanks for taking care of me

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My mother was diagnosed with a brain tumour.

My mother was diagnosed with a brain tumour.
She was admitted to Knox private Hospital where it took three days and a lot of persistence to have her seen only to be advise they cannot do any further tests nor perform the operation.
We then arranged to have my mother transferred across to Epworth ...

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Lovely staff and very caring

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My husband is in Epworth for his second operation ...

My husband is in Epworth for his second operation in 2 years with a 3 to 5 day stay, my daughter was also admitted last year for a day procedure. I am totally blown away by this beautiful place. The staff, the nurses, the doctors, the surgeons all of top quality and kindness beyond. All will go out...

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Fantastic care by all the staff especially the nur...

Fantastic care by all the staff especially the nurses.
The best hospital for first class treatment.

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After being admitted to many hospitals, both priva...

After being admitted to many hospitals, both private and public over the years, I was admitted to the Epworth this week for a day procedure.
It was my best hospital experience ever.
I can't fault the staff.
Due to my requirements to lose weight for surgery I am on a restrictive diet.
I was unabl...

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Very Handsome security guard.

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Stayed in the Cato wing for 2.5 days last week. I ...

Stayed in the Cato wing for 2.5 days last week. I found the hospital staff and nurses were very efficient and friendly. What I enjoyed most about my visit was the poached eggs holendais sauce, sausages, mushrooms, bacon & grilled tomato for breakfast each day. I didn't really want to leave, to be ho...

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Simply an outstanding private hospital, staff were...

Simply an outstanding private hospital, staff were all very welcoming, helpful and joyous, like they really loved they're work.
Fantastic facilities and the substantial patient menu options were a lovely bonus.
An impecably clean,
highly organised and well run institution.
Could not fault. 10/10

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I recently had my 20 week scan in the Epworth Rich...

I recently had my 20 week scan in the Epworth Richmond and was fairly disappointed. Just to ask for direction at the main reception I was made to queue as one receptionist had to answer the phone and at also deal with visitors needing directions, when the desk next door was not busy at all and occup...

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responsible for my grandfather's death by overdosi...

responsible for my grandfather's death by overdosing. I know for a fact this was not an accident & I'll make sure I never step foot in there again with their rude staff

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I've been admitted here on a number of occasions a...

I've been admitted here on a number of occasions and the service is always professional and pleasant; rooms are spacious and clean; alternate food menus are available (low calorie, diabetic, vegetarian, kosher, halal option) should the need arise. Nurses are attentive, friendly, caring and happy to ...

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For being a private hospital I waited ages.

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Lovely hospital with lovely nurses.Dr Saad in emer...

Lovely hospital with lovely nurses.Dr Saad in emergency was amazing.Food is amazing like restaurant food.Very honoured to be looked after at the Epworth.Dr Angus Husband the best respiratory physician very thorough.

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I went there for my allergy feet,first thing to do...

I went there for my allergy feet,first thing to do were pay the money first then went in to one of the room to meet the doctor straight away and got told nothing can be help and the cream that i got from the GP in the afternoon were the best solution already,after i decided to do the blood test and ...

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My wife went there for her allergy feet,first thin...

My wife went there for her allergy feet,first thing to do were pay the money first then went in to one of the room to meet the doctor straight away and got told nothing can be help and the cream that she got from the GP in the afternoon were the best solution already,after my wife decided to do the ...

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My mother has been admitted to the Epworth Richmon...

My mother has been admitted to the Epworth Richmond twice in a week due to an uncomplicated procedure and its associated severe complications after being discharged too quickly the first time. Speaking honestly, the vast majority of the doctors and nurses at Epworth are professional and caring, howe...

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Waiting too long

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I couldn't speak more highly of all the medical an...

I couldn't speak more highly of all the medical and other staff I encountered at Epworth during my recent 2 week stay in the Cato wing. I encountered many nurses over each shift during my stay and the nursing staff were consistently great, caring, patient and knowledgeable. The difference between ...

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I am sure some departments are better than.others,...

I am sure some departments are better than.others, some.of the locations resemble old fashioned public hospital. Emergency is great.

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On Friday the 19th of Jan 2018 l was admitted to E...

On Friday the 19th of Jan 2018 l was admitted to Epworth Hospital to have an operation thankyou Dr David Wallace my surgeon & anesthesia Mr Cox for your kindness,compassion towards me and all that assisted in my surgery also the nursing staff that attended to my after care for the next few days your...

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I went to Epworth Richmond after spending dozens o...

I went to Epworth Richmond after spending dozens of hours waiting in queues of emergency rooms at public hospitals hoping for better service. How wrong I was!

I had been suffering from headaches and dizziness for close to a month and had visited public EDs multiple times. To their credit, the pub...

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Excellent Health Care facilities

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I had gone in with complications that needed sever...

I had gone in with complications that needed several tests and was not rushed through by any means as it was not necessary.

From the 22nd of April 2019 to the 27th April

I stayed a total of 6 days. All 5 and a 1/2 days were amazing.
Friendly staff from nurses to cleaning and catering staff.
...

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Best hospital in Melbourne. The care here is unmat...

Best hospital in Melbourne. The care here is unmatched and the nurses are lovely.

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I am writing this review from right inside the hos...

I am writing this review from right inside the hospital. Public hospitals are way better than this one , kindly avoid.I had a septoplasy done this morning, I was initially asked to stay overnight, but when I came out of the surgery,even before I regain my conscious, they start pushing me for a disch...

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I honestly couldn't fault the Epworth Richmond wha...

I honestly couldn't fault the Epworth Richmond what so ever. I've been from emergency, to ICU, to HDU, to the coronary care unit, to orthopedics and now rehab. Everyone from the nurses, the doctors, physio, dietition, occupational therapy right through to the catering staff. They have all been outst...

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Amazing staff very professional and caring went ab...

Amazing staff very professional and caring went above and beyond. Food was fantastic for hospital.Thanks everyone for looking after my Partner.

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I've now had 2 stays at Richmond Epworth and would...

I've now had 2 stays at Richmond Epworth and would recommend this hospital without hesitation. This time the coronavirus precautions were obvious and reassuring, but there was no change in the professional and caring way all of the staff went about their work. Special mention to all the nursing staf...

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Excellent experience at the hospital. Doctor's and...

Excellent experience at the hospital. Doctor's and nurse's were fantastic. Room was very comfortable and food enjoyable. Highly recommend.

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I would have to say, Epworth is world first class ...

I would have to say, Epworth is world first class hospital.
I am not sure why people write bad reviews as I am fussy as I could not fault it at all.
4th floor nurses keep up the good work, the way you looked after me was first class.
After 33 days I didnt want to go home.
The food amazing than...

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The best hospital in melbourne. Good service, high...

The best hospital in melbourne. Good service, high standard and best practice.

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I spent 2 nights at Epworth Richmond, discharged t...

I spent 2 nights at Epworth Richmond, discharged this morning. I cannot praise this hospital highly enough. From admission to discharge, it has all been very smooth. Doctors, nurses, cleaners, everyone, are all very caring and professional and the attention to details, second to none. The food was a...

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My daughter just spent 5 weeks at Epworth Rehab in...

My daughter just spent 5 weeks at Epworth Rehab in Richmond.
I can not thank the team enough for getting her back in her feet
Caring staff who are easy to get along with also keeping you up to date with progress.

Huge Thank you to Dr Ibby

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I would like to thank the Nurses , Doctors and sta...

I would like to thank the Nurses , Doctors and staff for all their help ,
and a big thank you to the social workers of the hospital for their hard work and support .
Many thanks Sophie Hatzis

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Amazing!!! Best hospital i have stayed in, friendl...

Amazing!!! Best hospital i have stayed in, friendly helpful nurses and doctor's, food is restaurant quality, clean.... 10 out of 10

Not that i want to come back again but if i have to be hospitalised thats where i would want to be.

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Tried the emergency department. It will cost you $...

Tried the emergency department. It will cost you $300 just to enter. Next, with a suspicion of gallbladder stones, gone through a X-ray before any other exam (my GP said to me after it's useless for this suspicion), for another $170. It's a private hospital after all looking after money. Otherwise p...

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A quarter of a star actually! Absolute crap! My si...

A quarter of a star actually! Absolute crap! My sister is in there now in the crappiest shared room ever even though she pays top health cover! She is in insane pain! Due for an operation Thursday. My family are disgusted at the doctors and going to report them for taking my sister off pain medicati...

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Epworth is a world class hospital complete with so...

Epworth is a world class hospital complete with some of the best doctors, nurses and surgeons in the country. I spent a week there and nothing was too much trouble. The care was extraordinary, the entertainment and food was restaurant quality. The medical staff work public holidays, they care about ...

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The Hospital rejected taking me even though i have...

The Hospital rejected taking me even though i have a neurological disorder and couldn't walk. Top Private Health Insurance did not matter either. Epworth was a trusted Hospital in my family, now its nothing special.

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Just awful, incompetent and/or negligent.

Just awful, incompetent and/or negligent.
Pending lawsuit.

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I would like to take this opportunity to thank ev...

I would like to take this opportunity to thank everyone who I came in contact with while having total left hip replacement surgery on 6th. November. Thank you to my surgeon Mr. Cunningham, Nursing staff, I am sorry I have forgotten your name, but the lady who assisted with deliverying meals, helpe...

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Was admitted there after the ABI and rehab for sev...

Was admitted there after the ABI and rehab for several other injuries. So i can't remember the whole stay there, but when i was moved to the normal ward, the last 2-3 weeks i could remember, all staff the nurses, physios, social workers, psychologists, speech path, to the kitchen staff and the clean...

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It's sad when you the ED doctors so well. Thanks a...

It's sad when you the ED doctors so well. Thanks again for your help Dr Bob. Just another little fracture.

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I had a really great experience here at Epworth Ri...

I had a really great experience here at Epworth Richmond. I've been in all the Epworth Hospitals here in Victoria and they all have their merits.
I came into the ED here once, and was falling over trying not to pass out. They got me into a wheelchair immediately and saw me within about 10 minutes (...

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Extremely positive experience, after being admitte...

Extremely positive experience, after being admitted for an unexpexted quadruple bypass. Surgeons / Doctors / Nurses all so professional, lovely and kind. Plenty of food options. Rooms clean, comfortable and spacious. Plenty of staff on hand to answer questions. I, my family and especially my Gra...

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Very bad experience with Dr.Virochana Kaul I was b...

Very bad experience with Dr.Virochana Kaul I was bleeding for 6 month .i have to under go for hysteroscopy I ask the doctor to refer me to the public hospital . she refered me to public hospital which I have to wait for 6 month. I told her very clearly I m bleeding almost for 9 month tablets and all...

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The staff and management here are ever so terrible...

The staff and management here are ever so terrible the employees at Epworth hospital are very bad and it is a very bad place to work I will never be working you ever again

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Great staff, caring service, great food.However ca...

Great staff, caring service, great food.However can pnly give * for the patient discharge process which is appauling, slow and needs major improvement.

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Just had my hip surgery. Amazing surgeon, great nu...

Just had my hip surgery. Amazing surgeon, great nurses, even the guy in charge of pushing my bed was a legend. Food was top notch (sorry Mum), physio was a gun, banter was bang on with all the staff, almost disappointed I had to leave ahaha. Cheers for everything guys.

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Woo hoo! I was released from Epworth Richmond yest...

Woo hoo! I was released from Epworth Richmond yesterday!!
The Drs; RNs; OTs; Physios; Kitchen Staff; Cleaners; Valets & all other staff involved in my care, have been truly wonderful!
A very big Thank You to all, to have me in & out again in just 4 days. Yay!!

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I was admitted to the Epworth Hospital following a...

I was admitted to the Epworth Hospital following a heart attack where I underwent open heart surgery. I can't speak too highly of the treatment I received. The Doctors and nursing staff were very professional and efficient but what made it such a positive experience was the care , concern and empath...

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I spent 2 months in Epworth Richmond first in 4Lee...

I spent 2 months in Epworth Richmond first in 4Lee then tell in 2 Lee The staff from the ward clerks to the nurses. Also the cleaning and food services.could not have been more caring and considerate. Also the staff in radiology. I would recommend Epworth Richmond to anyone who needs to go to hospit...

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What a fantastic hospital. Nursing staff, doctors,...

What a fantastic hospital. Nursing staff, doctors, everyone that works at this hospital is amazing. Thank you Epworth Richmond for the care you give me when I attend this wonderful hospital.

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Avoid this place like the plague!

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Was in for day surgery yesterday, everyone was so ...

Was in for day surgery yesterday, everyone was so lovely, I was really nervous and scared but I was looked after very well by everyone, especially the anaesthetist (can t remember his name) but he calmed me down and got rid of all my stress before the surgery, he really made me feel at ease, it take...

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I was there for 3 nights in the Lee wing & 2 night...

I was there for 3 nights in the Lee wing & 2 nights in the Cato wing, both absolutely amazing. Unfortunately for me I was unable to eat anything until the last day and the menu and food was excellent and the touch screen ordering system couldn't be easier. All of the staff were really polite, frien...

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Stayed overnight, was fine.

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Some nurses were racist and doesn't even smile or ...

Some nurses were racist and doesn't even smile or talk to you when they seen you around. the facilitators that were looking after the students were racist and keep failing people and making up stuff that aren't even true and reported to the school teacher. i would recommand the hospital but definiat...

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Sensational!!! Such a pleasant and wonderful exper...

Sensational!!! Such a pleasant and wonderful experience for my daughter being her first time staying overnight in a hospital. Staff were extraordinary and had gone above and beyond with my expectations. The nurses and doctors are so caring and wonderful. Working in healthcare myself and working at a...

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Professional clerical and nursing staff and my day...

Professional clerical and nursing staff and my day procedure went well. Disappointed that they didn't inform me beforehand that after my procedure the nurse calls your support/pickup person and then has an orderly escort you out to Bridge Rd. I waited half an hour for my partner to arrive. I walked ...

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Friendly people and a good place if you are sick o...

Friendly people and a good place if you are sick or got a bad heart .

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Very helpful staff during an extremely traumatic t...

Very helpful staff during an extremely traumatic time.

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I had a half knee replacement done. The staff and...

I had a half knee replacement done. The staff and facilities were excellent.

When I arrived at my room after surgery I thought I was in a hotel room. Beautiful view, great food and very comfortable. there was even a large touch screen on a long arm over the bed with Internet, TV, radio, movies...

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Attended outpatient unit yesterday 4 Feb '19. the...

Attended outpatient unit yesterday 4 Feb '19. there is street parking just outside and you can pay with pay-waive or apple pay, the machine takes your registration number so you don't need a ticket. There is a neat coffee shop round the corner if you arrive too early. I saw my cardiologist and he ...

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My wife was taken to emergency room

My wife was taken to emergency room
In Epworth Richmond due to complication after surgery. She was seen by Dr. Vicky Kim within 15 minutes after a simple paperwork process. Dr. Kim was absolutely an amazing and caring person, she saved my wife life that night. During the 5 day care at Cato wing, ev...

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I am currently writing this review from the northe...

I am currently writing this review from the northern hospital emergency room! I had surgery on Tuesday and have had complications, in which I was told by my surgeon to call ASAP even though he would be away his covering doctor would be able to advise me on what to do! I called! Several several times...

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Very high quality private hospital

Very high quality private hospital
If you have private insurance its well worth booking in here for your procedure. You wont have the long waits experienced in public hospitals and will be able to choose your clinician. (Caveat... Victoria's public hospital system provides veryu high quality of car...

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Laproscopic surgery booked as day complications me...

Laproscopic surgery booked as day complications meant 4 day stay resulted in me discharging myself. Dissatisfied with standard of care by SOME nurses inconsistent level of care (they need to think about if nursing is really for them). No proper after care. Food services loud pushy and completely ob...

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Director

Director
Epworth Hospital
Richmond

I am going to the trouble of writing this email to you as suggested by your accounts department as I feel strongly about the complicated process of getting medical attention at your hospital.

My wife attended your emergency clinic on 16/12/2018. We were se...

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