My mother has been admitted to the Epworth Richmon...

My mother has been admitted to the Epworth Richmond twice in a week due to an uncomplicated procedure and its associated severe complications after being discharged too quickly the first time. Speaking honestly, the vast majority of the doctors and nurses at Epworth are professional and caring, however it can never be helped that there are always the odd one or two individuals within any organisations that are grump, fed-up, prejudicial and uncaring. Sadly, It s also these very individuals (nurse/s) who uncontrollably carve the deepest impression upon the organisation that he/she comes to represent. We are very unfortunate to have encountered one such nurse, whom I won't mention by his name, caused not only a scene, but also a dreadful memory at ED. Being a nurse is unlike flipping burgers, the job is both demanding and rewarding. However, if one lacks the basic kindness and compassion for caring suffering patients, one shall seriously reconsider career pathways. Based on our repeated experiences at the Epworth Richmond, I am struggling to give this hospital a four or five stars rating due to the aforementioned. That said, however we are still extremely grateful for the treatment and care received from doctors and other nurses alike and for my mother being saved by Dr Davidson, Dr Talbot, Dr Chiu and Dr Shin.