ben john Review of Epworth
I am writing this review from right inside the hos...
I am writing this review from right inside the hospital. Public hospitals are way better than this one , kindly avoid.I had a septoplasy done this morning, I was initially asked to stay overnight, but when I came out of the surgery,even before I regain my conscious, they start pushing me for a discharge. It was because they didn't had private room. I have the top class insurance with no excess and I was put in a room with 4 patients, what was the point of having a health insurance with over $600/ month premium .I have a 3 yr old at home and a newly arrived 2 month old. I am bleeding profusely and just to avoid further injury from my older child as he stays around me more now, I requested for overnight stay with a private room or atleast a double room
The whole experience changed since then. I was dumped into a room of 4 patient's who are in more severe pain than me. I asked for my personal belonging so as to contact my wife and update her, I didnt received it and was told that they have not received it from the admission yet( Even a bag in emirates airlines from Dubai would had been released by then). Finally after spending few hours with the noise and moaning of other patients in pain , I decieded to get discharged. The whole scene changed then, the staff( only 2 nurses in the fully occupied private rooms and the cubicles of 4), they just went beserk, they treated me like as if I have invited them to a concentration camp, the worst and the rude staff I have ever met. I am so much waiting for my ride to be here and leave this nasty place. I felt short of breath and the staff said it is normal and put me on oxygen mask and mentioned that she will return to check, no one ever bothered to come back for hours until to get me ready for discharge. I am posting the pic where I can show that into 2 hours after the surgery with all the pain which I am already going through, the nurse pulled the bandage from my hairy hand like I was there for waxing, the hairs were plucked and soon after rashes developed( see pic attached and was shown to the lady at the patient services window).During the discharge asked for bolster dressing, they had only 2, in 2 hrs there were 5 of them changed because of bleeding and they gave me 2 for the whole night and next day. On the way at the reception spoke to the hospital coordinator over the phone at their reception she offered to arrange more bolster but sounded like she did not care about the rest of the complaints or me posting the review. What a waste of top class private health insurance with no excess. Dandenong public hospital is far better folks. I will spread the word. I have taken few videos and pics which I will upload on their facebook page.
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