I recently visited my grandmother who is going thr...

I recently visited my grandmother who is going through intensive care and when I asked the receptionist where she was she literally started yelling at me. the doctors and nurses are nice, but it s ridiculous that the receptionists treat the patient s families with so much disrespect. I understand that everyone has bad days, but you can t scold someone for not knowing their way around an intensive care unit at a hospital.