DO NOT GO TO THIS HOSPITAL IF ITS AN EMERGENCY, ES...

DO NOT GO TO THIS HOSPITAL IF ITS AN EMERGENCY, ESPECIALLY IF IT S A WEEKEND!

Go public, your health insurance is worth nothing here.

On Friday I was taken to the Epworth ER extremely unwell and fatigued from whooping cough. The doctor made the decision to admit me. I have full hospital cover, however it got tied up in administrative b.s. and after a stressful night I wasn t able to be admitted and discharged against doctor s advice in the morning, stressed and even more unwell, released with an infectious disease.

Despite being able to check my insurance online, both through their online system and my member online portal, hospital policy requires a phone check, which is impossible when the health fund is open Mon- Fri 8.30am-5.30.

This hospital failed in their duty of care.