I had gone in with complications that needed sever...

I had gone in with complications that needed several tests and was not rushed through by any means as it was not necessary.

From the 22nd of April 2019 to the 27th April

I stayed a total of 6 days. All 5 and a 1/2 days were amazing.
Friendly staff from nurses to cleaning and catering staff.
Almost all the nurses were caring patient and an absolute pleasure to deal with. I say almost all because my experience was completely and utterly ruined by one miserable soul.

The name on the board was CLARA I'm not sure if this is her name because there was no Introduction as all of the other nurses did. Proceeded to just bark orders at me only to half way through leave the room muttering I'll be back. Comes back rude as ever does what needs to be done and leaves. No "are you okay" no "anything you need" no "are you feeling any pain".

Told me some one is coming to see me then left.

The Dr. Came is and she was lovely and told me that if the BOTH specialist cleared me, I can head home that day or the next. ONE Specialist had cleared me and I was excited to head home soon. Nurse bad manners came back saying I can go home, with me replying that another specialist told me he would see me on Monday but I wasn't sure if he meant in hospital or in his clinic and if she could check. With out even looking at anything the nurse said you can go..your going today. As if to rush me out, get you things and go.

She then blatantly lied to me by saying yes this Specialist okayed you to go...I advised her that it was not infact the name of this said specialist and it was infact someone else from that field that came to see me. Even after being caught out lying she refused to go and check the notes he had left in the file. After some back and forth she finally decided to go have a look.

While waiting for her I felt I had enough of this mistreatment. My gf was there at the time and we both looked at each other puzzled. I decided to start packing and I would just leave and explain the situation to my specialist as to why I wasn't there.

She then walked in and in the rudest of manners said yes he said to leave !!! I will discharge you now. I'll go get the paperwork and you then you sign and leave! Or something to that nature.

This got me worked up upset and just wanting to get the hell out. Every good experience I had up untill then had been immediately forgotten due to this aggressive display of lack of any respect for another human let alone a patient.

She then went through my draw of medicine and was sorting things out asking me you know how to take this right... Me in my fit of dissatisfaction saying yes, knowing full well I don't but also thinking I'd rather google it then sit here listening to the rambling screeches of this creature.

Then she came back in as I was changing my clothes with out even knocking waiving a piece of paper and asking me to sign it by placing it on a chair, she says okay sign here and you can go.
I said can you at least wait until I have fully put my pants on, with my jeans around my knees.
Then as I was reading it again she blasted louder as if I didn't hear her the first time. Just sign there that's all.

Without properly having read it in my anger to leave such a negative space I signed and proceeded to finish packing and leave with my girlfriend. In that moment I was adnot given all my medication back and now have to return there today to pick it up.

THE FINAL IMPRESSION I WAS LEFT WITH WHEN LEAVING EPWORTH RICHMOND WAS ONE OF DISHEARTENED DISBELIEF AND ALSO THE FEELING THAT I WAS NOT WELCOME AND JUST WASTING A ROOM.

THIS EXPERIENCE LEFT ME FEELING WORSE WHEN I WENT HOME THAT NIGHT THEN WHEN I CAME INTO THE HOSPITAL.

SHAME ON YOU FOR HIRING SUCH A POOR MEMBER OF SOCIETY. another nurse said if she cannot control her own emotions she is in the wrong feild!!!!

What should have been 5stars is now 1star