My experience with Empower Solar has been exceptional. Customer service and satisfaction were number from the day the salesman came to my home and continues on. They were the only company that sent men to take measurements on my roof as part of the pre-sales experience. They made me feel comfortabl...
I cannot say enough about this company and their team. They were professional, respectful, worked neat and delivered as promised. The installation was seamless and the we are now reaping the benefits of creating our own power,,,,
Empower Solar did a fantastic job in installing our system.Went solar on July 11, 2019 and to this day, haven't paid a penny to Con Edison. Should have done it years ago! Many thanks! Greatly recommend the company whenever anyone wants to go solar to save the environment and money.
We had our system installed on October 2013 and due to the bad weather we did not have alot of sun which had us concerned but the system still captured sun to generate solar power. Overall we are sill have generated more power that we have used. When our system have been inspected by the Lipa Solar ...
Awesome experience! EmPower is the best. They gave us the most for our money along with top quality sunpower panels. Their service and communication were excellent and took care of everything. Ed Olsen was so much more than just a sales rep. He saw the project through to completion and even came by ...
I had been thinking about going solar almost 2 yrs ago, and even got an early proposal. Other circumstances force a postponement of that until this year. Then I did extensive research in earnest. There were a couple of companies that just turned me off right away. Others impressed me. In the end, it...
Best panels on the market. Great team, honest. Lease option is the way to go.
Beth has been amazing. I have seen quite a number of solar professionals come to my door. I knew SunPower panels were the ones I would be going with but I am glad Beth came for the presentation. Fantastic personality and exemplary professionalism for a sales expert.
Beth gets much attention but t...
Let's start with I have high expectations and expect perfection. Empower worked very closely with me every step of the way and delivered 100%. This includes everyone from the sales person to the project manager to the construction crew. I recommend them highly and invite you to contact me for furt...
Couldn t be any happier!!!
From start to finish - the professionalism and workmanship was outstanding.
My experience with EmPower started when I was comparing solar panels and installation companies and my first contact there was Matthew Brill. I selected EmPower primarily because of the way Matthew approached me and my project. He is knowledgeable, professionals and was patient enough to run throu...
EmPower Solar did a superb job on our panels from the beginning to the end. There were many to choose from, and even more now, but I had heard great reviews about how excellent their work was that I went with them. They did what they said they would, and more. They were very accommodating and ver...
The men and women of MPower them are true professionals. I am beyond satisfied with my solar. They made the experience easy and very affordable. I actually look forward to getting my electric bills every month. Ed Olsen is truly a gift to their company and is extremely knowledgeable . Everyone from...
Phenomenal company with excellent customer services and expertise in applying solar to both residential and commercial real estate.
A great experience from the beginning! Everybody- our salesperson, the design team, project management, sales administrator - was patient, kind and thorough, explaining everything clearly and step by step. The installation crew was courteous and professional. They worked hard, nonstop the entire da...
Great experience from start to finish. The sales person was very easy to deal with and the install team was very diligent with their work. You got the sense that everyone at EmPower cares about the customer and works hard to deliver an above average experience.
our system was installed March 2010 and the install was very clean and the crew was super professional. its now 10 years later and my system is excellent. I have had questions over the years and the staff has always been quickly responsive. if I had to turn back time and redo my system I would ag...
Motivation: Energy Conservation, Sustainability
Competitors researched during due diligence: Sungevity, SunRun, Sunation, Sunpower by Empower
Sales person: Matt Brill
Installation supervisor: Dave Ezzo
Project Manager: Ali
Project duration: 10 weeks end to end
What I liked about SunPower by ...
My experience with EmPower has only been positive. My Sales guy was Matt Brill and he was very informative and communicative. I never once felt pressured to install the solar panels. He explained everything quite thoroughly and it made sense for us to do it. All along the process the whole team has ...
From beginning to end, we have been thoroughly impressed with the experience. From Scott helping to educate us about our solar options to the install team, particularly Dean and Kevin, that worked tirelessly through a heatwave, we give Empower 5 stars!
Clean efficient installation - friendly crew - and so far its producing exactly s much power as was estimated. So far, so good!
I had my system installed in October 2020. Let me start out by saying I did not pick empower solar because of there reviews. I picked them because of there products. I also choose empower to do my mother in-laws solar project. So let me start off with my sales rep. Scott. He was great he answered al...
I have been in service business for over 40 years. I was very impressed with EMPOWER from the first meeting with Steve right through the installation with Mike. I was informed of every stage of the process and everything that was promised was delivered.
The entire process was painless and totally professional, starting at pick my solar all the way through to the final inspection. Empower also went the extra mile to find me alternative financing because my home was owned via an LLC. I had expert guidance throughout the whole process, and did not n...
Empower Solar has been great throughout the project of installing my 5.2 Kilowatts system. The salesman Matthew Brill was very patient, helpful and answered all my questions. The communication of the project s progress and management of the project was excellent. From the salesmen, management and in...
Highest quality products, and most remarkable service record! It's just a simple choice.
Solar energy is the way of the future and my experience with Solar Empower has been exciting,rewarding and profitable. The Company has proven to be one of integrity, knowledgeable and very professional. The interaction in communication, courtesy, and reliability from every staff member has been a...
After much thought and preparing for my transition to Solar. Empowered installed my system in Nov 2010. I had a very minor issue with the electrical contractor subbed out by Empower, but the work actually done by Empower was flawless.
The system has been though two major Nor-Easters and Sandy. As I...
I couldn't be happier with my experience with SunPower. I knew the product was high quality and the price competitive. What differentiated you was your terrific team - starting with Erik, who was respectful, knowledgable and extremely responsive starting with my first phone call with him. I really l...
Having EmPower install solar Panels on my house has been the best investment I have made since I purchased my home. It s a wonderful feeling knowing that my home is powered by clean renewable energy that has no negative impact on the environment unlike fossil fuels. My utility bill went from ove...
The entire process was outstanding. From my saleswoman, Beth to the engineer that designed the system and all the installation personnel. It was great last week when the power went out during a storm and it didn't effect me or my family at all. I highly recommend SunPower by EmPower Solar
Great experience with the sales, project management, service, and installation team! Looking forward to not paying a monthly electricity bill! Special thanks to Matt, Dylan and Michael!
It's been almost a year since we started our Solar journey with EmPower. We made the decision to switch because of a promotion through my employer, as well as the federal tax incentive to make the switch. We also needed a new roof, so that helped too. The entire process with EmPower was quick and pa...
When installing our panels service was excellent. I now have very little need to contact them, however when I do it is always a challenge. I am only successful when I drive down there and voice my concerns. Calling is useless. Very frustrating
The overall experience was positive, however it took 4 months from the initial visit to the system installation with no delays from the homeowners. Delays occurred with the building permit due to the company's need to renew their local license and scheduling the installation.
A++ I was very impressed with the professionalism and quality on all ends of process. The account manager and salesperson laid out everything clearly, answered all my questions, and there were no surprises along the way. The installation was done incredibly with great attention to detail, neatnes...
where should I start, like many of you I had also done tons of research and decided to go with empower solar. Matt who was the salesperson had went in detail explaining all the different models they had to offer, he helped me decide the best panels that would fit my budget and needs for the house, p...
What a pleasure to work with excellent solar installer! awesome crew!
It was a pleasure working with EmPower Solar. Everyone I spoke with was extremely knowledgeable, helpful and professional. I really appreciated that they took the time to get things done well.
My husband and I worked with Matt and the team at SunPower by Empower and were met with absolute excellence. Matt came to our home, communicated the entire process to us honestly and with such a high level of preparation. We ve had our system for only a week or so but have already recommended Matt t...
SunPower (EmPower) was amazing from the very first introduction to completion. I started reviewing solar systems in May of this year and reached out to Ed Olsen through a friend who had his system installed late last year. Ed is extremely knowledgable and walked my wife I through the process in pe...
Everything was done well and in a timely manner . Workers were professional and respectful. Seems like an excellent company. If the panels produce what they estimated they would after a year, I'll come back and add the 5th star!
Horrible engineering/design team! Terrible management! Poor work practices.
The whole process was excellent and informative. Bethany was a very knowledgeable rep and thoughtful to every step. I highly recommend Empower Solar! Absolutely the best solar company there is and I did my research. Thank you.
The whole team, from pete the salesman to dylan the project manager and the mechanics that installed the system were very professional and knowledgeable. You'll be in great hands. I did a lot of shopping around for different companies and none held a candle to sunpower in product, price, warrantee...
Professional from the start till the end of our solar project. Staff was nice, promptly follows up and kept my house clean after they were done. All my permits, application and installation was easy & fast. Would recommend to anyone who is looking to have solar panels installed.
This is the first real problem I have had with my system, which was installed about 4 years ago. The diagnosis and repair of the system was handled in the same professional manner as was the original installation. From my first phone call to Empower until the repair was completed, everything was d...
Excellent experience from start to finish. Scott McDonnell is a true professional.
They're the best, from the salesman to technician to the crewmen that came to install the system, everyone was great to work with and they made everything look so easy. Great experience with the company and will recommend to any friend or family
Absolutely fantastic experience!! From the contract to the installation everyone at EmPower was professional, friendly and did a great job.
Empower solar was professional and exceeded my expectations! They stayed true to their word and during every step of the install process and was always there to answer any questions or concerns I had. I was impressed by the high level of customer service and professionalism they always portray. ...
Very professional and would definitely recommend the company to others. Got timely updates during the whole process and someone was always available to answer questions.
We had the best experience with EmPower Solar from consultation to installation. They were very professional and helpful at addressing any concerns we had. Beth, Byron, Mike, Neil were the best. We loved their honesty, friendliness and service. They're very easy to approach and are excellent at ...
The process of choosing and installing our solar panels went smoothly and was very transparent on the pricing and expected results. Interaction with all the staff was friendly, knowledgeable and follow up was quick and focused (even with the COVID restrictions). Thanks Empower!!!
The entire process took a few months, understandably. The team was very courteous, respectful and very helpful in every way.
Working with SunPower was awesome. From the very first meeting to the final walk-through, it was a very best pleasant experience. We are very happy with our install and happier that it has generated the promised energy - quite possibly more. And it looks great! I highly recommend SunPower to tho...
We are very happy with the whole process. If not for COVID and installation having to get pushed back, I would rate my experience as close to perfection as possible. Scott McDonnell was honest, caring and transparent as a salesperson. I never felt like he tried to sell me, but to educate me as to...
Seamless communication, installation was prompt without any issues,
Had an amazing experience from start to finish! Tara was so friendly and shared so much valuable information. We are extremely happy with our decision and love watching our status through the app!
Empower Solar's staff was extremely professional and responsive throughout the solar installation process. They clearly and quickly answered all our questions. Empower made the solar installation process go as smooth as possible. I highly recommend Empower Solar for your solar installation.
EmPower is a very professional and proficient solar panel installation company. Matt was very kind, helpful and very informative throughout the whole process. Getting solar panels cannot get any easier. They handled practically all the paperwork and kept me in the loop from start to finish. EmPo...
Empower by sunpower is the 5 star solar company in NYC and Long Island. I interviewed a lot of solar company to purchase solar. Initially, I saw Empower By Sunpower had highest rating and still does. I called them for appointment. Erik Reitmayr showed up. He is very nice and honest gentleman. He wil...
Fantastic experience. They were professional and knowledgeable and very helpful through the entire process. I cannot find a single negative.
This is a followup review from my original installation a few years ago. We installed solar panels with Empower Solar. It seemed like a good idea at the time and Empower did a superb job at every step of the installation. From Mat Layton's first visit where he explained everything and then checked o...
I have been dealing with Em Power for 8 years this April. From the very first day till present the entire staff has been professional, friendly & helpful. Beside my yearly check up on my solar panels I have NOT had any problems at all. My electric bill is my favorite bill to receive so minimal.Every...
EmPower Solar did a great job installing Solar Panels on my home. They were neat, clean, and professional. The design layout is excellent and they installed the equipment exactly as I asked them to. I would recommend them to anyone for their next Solar Project. I have every intention of using EmPowe...
Great service, very customer friendly, everything done inhouse, best panels in the market, Pete/Dave/Ali are awesome to work with, best solar company in the Long Island area, believe me!!
Matt is great. Explains all options very clearly. Job was completed in the time frame that i wanted. The work is maticulas neat and clean.
They did a great job! They helped me every step of the process.
After owning my system for about a year and a half I think now would be a good time to leave a review. My experience with EmPower Solar, their name when my system was installed, has been a rocky one to put it lightly and today is no exception. From the minute my salesman left the company we were pu...
After interviewing and listening to numerous solar installers in Staten Island, New York metro area, I was indeed successful in selecting a solar installer- Empower Solar, installing SunPower panels that exactly fit my needs.
From the beginning stage, Corey Roberts (from Empower Solar) impressed me...
Had an amazing experience with the team at EmPower. I love my new panels and would definitely recommend to others to go with EmPower!
the experience has been good from first to last. From the first visit by Katrina, through the permitting and installation overseen by Ali and Mike, through the followup afterward. Can't wait to see our first bill.
EmPower solar is a great company to work with, from my first meeting with them to the commissioning of my system they were nothing short of professionalism.
There engineering and install team are courteous and professional , answered all my questions and concerns.
EmPower is a great company. We installed two systems from them. One on our roof a few years back and one in our backyard last year. Both times we went through Scott McDonnell. He was extremely helpful and upfront about everything we needed to know. Going solar is one of the best things we've done. O...
We installed our solar panel was installed on March 2018. Company and solar panel installation service went very smoothly. No Complain. I think Matt (salesman) is fantastic. He responds to any concern, long after solar is installed even though it is not his responsibility. He goes over and beyond h...
From the moment I met with Byron, to the point they completed my solar panels, all along Alexandra was very responsive with any questions I had at any time of the day. I highly recommend them for both quality, price, and customer service.
From start to finish everyone at this company did a great job. It was such an easy process with no BS! There was no rush to sign anything and every part of the process is laid out for you for your own research and review. Also, having the best price (by far) for the system designed for MY house was ...
My experience with SunPower by Empower has been really great. From Matt in sales, to Dylan the point person who navigated the entire process, to the installation team, they were excellent. I highly recommend them!
My first contact with the company was Corey Roberts. He was excellent, very knowledgeable, super attitude without making me feel pressured and he followed up with informational emails promptly. Everyone I ve dealt with in the company since then has been very professional and courteous to include Ale...
I work with Empower Solar on a daily basis installing their roofing projects. They run a top notch operation with the most pleasant team of professionals. They are very informative and customer service is top priority with this team! No games...just REAL solar!
Great all around company and experience. This is what service is supposed to be. From day one Matt has been exceptional, the project manager Ali was on top of everything. Process truly was seamless. Install team was amazing! Great company. Pleasure to do business with.
Great system installed by a very responsive and detail oriented team. Empower Solar worked with us in selecting the right system, perfect installation and made it easy to complete all our paper work.
They were fabulous they showed up to start 7:00am on May 24, 2017 as they said. The five man crew worked like a fine tuned clock. Did a very neat clean install. When they were done they cleaned up that you wouldn't even know they were on my property. Would highly recommend Empower solar and that cre...
Very nice company. Entire process went very smooth. Solar Installation is a complex process that includes roof inspection, change of meter, town permission and solar panel selection. I highly recommend to install solar using Empower.
Every step of the process was made very easy by great communication, and accessible information. I felt at ease that I wasn't begin oversold on a system that didn't suit me. I was informed about the engineering and mechanics of the system, so that I could make an educated decision on what works be...
Excellent service. Always updated on status of process. Installers did excellent/clean job, could not even tell they were there.
I had my house done by this company they are very professional and did an excellent job they have systems in place for the scheduling of the job pre and post to ensure 100% accuracy during installation, being a business owner I can appreciate This. I would definitely recommend them to any looking fo...
From start to finish, everything went very smoothly with our new solar panels installation. Pete did a great job at explaining everything to us and making sure we were satisfied with everything along the way. The installation went very well, all 32 panels were installed in a day and the guys left ...
I have never dealt with a company that everyone I speak to his professional helpful and treat you like family. Empower is an exception to that rule . Whenever I call EmPower the people of very nice they go out of their way to make me happy. I would like to thank Ali, Mike, and James and all the E...
Professional and prompt. Loved working with the sales person Matt Brill and the crew that came to my home.
The system is working better than expected.
Thanks SunPower
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Beware!
I purchased a solar system from this company five years ago. I believed them to be professional and responsible at the time. I probably would have given them a bunch of stars back then. Now? Not so much.
Five years into my purchase, my panels stopped working. N...
Well-informed salesperson, all questions answered, smooth process, quick start. Looking forward to the installation!
Very impressed with the overall level of customer service - Jose was very responsive and proactive in helping to ensure our issue was resolved. Technicians were professional, skilled and efficient.
From start of project to finish they are the best. I very pleased with the final outcome. I would recommend them to my family and friends.
The Solar Panels are amazing and the system is currently running better then expected. Matt my sales guy did amazing at finding out the perfect system for me and Alexandra and Patrick from Project Management team, ensured the panels went on properly and they look awesome, thank you guys
Great pre-sale and installation. Sales rep is very articulate and presented all the options professionally with honest opinions and recommendations. Installation was also pretty smooth as a whole The only hiccup is city inspection that took two trips but overall I would definitely recommend this ...