Electronic Arts

2 · 187 reviews
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Carol Gerda
Reviews 1
2020-09-27 16:31

This company takes pride in ripping customers off ...

This company takes pride in ripping customers off and provides ZERO customer service. I called and after them telling me "We don't care" on several phone numbers, I supposedly got a real customer support line - but the first thing they said was that my wait would be an HOUR. No kidding..... WORTHLE...

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Jinyan
Reviews 1
2020-09-26 06:59

The intent is to provide players with a sense of "...

The intent is to provide players with a sense of "pride" and "accomplishment" for reviewing different places.

As for cost, we selected initial values "based upon data from the Open Beta" and other adjustments made to milestone rewards before launch. Among other things, we're looking at average pe...

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mscarfo123
Reviews 1
2020-09-18 16:26

NO REFUNDS - BEWARE THEY DO NOT BACK THEIR PRODUCT...

NO REFUNDS - BEWARE THEY DO NOT BACK THEIR PRODUCTS
Terrible customer service and absolutely no refunds...In order to talk to someone they make you go through their chat support which takes on an average of 15-20. In reality it takes more like 30 mins. When you do get to speak/chat with a represent...

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Matthew Gress
Reviews 1
2020-09-14 21:23

You cannot possibly get to a person without loggin...

You cannot possibly get to a person without logging in, and not being able to log in was exactly my problem. Their password-recovery keeps saying that it has sent your password to you, but it never shows up. Their Toll-Free line doesn't let you get to a person (well, one option got me a silent hold...

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van nguyen
Reviews 1
2020-09-11 02:30

I bought swbf2 and I waited to put in a few hundre...

I bought swbf2 and I waited to put in a few hundred hours until I could put up an honest review. EA has done what Trump has done the US, ruined. The game is riddled with bugs (still). It takes a lifetime still to acquire upgrades. The quality of the combat is trash due to the chopping since EA does ...

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Fred Wang
Reviews 1
2020-09-07 04:07

The worst company in the world with unqualified cu...

The worst company in the world with unqualified customer support team. My account was wrongfully banned due to "multiple payment failures" even if I showed them my valid payment proof. The term of service team is so unqualified that they took three days to send me back an automated message and proba...

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Drew Belisle
Reviews 1
2020-09-06 05:31

EA been going downhill for a long time. Where's th...

EA been going downhill for a long time. Where's the open world need for speeds and all the customization like most wanted for xbox 360 had or underground. All they want now is every penny you have. Literally one great player in madden ultimate team could cost you hundreds of dollars! The game itself...

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Evelyn Pantel
Reviews 1
2020-08-27 18:48

I enjoy playing Scrabble very much, so I paid them...

I enjoy playing Scrabble very much, so I paid them the required $39.99 to play the game advertisement free on Dec. 2 for the year. I have attempted to reach them many times - to no avail. This is shoddy business practice. Since they have not honored this subscription payment, I will not be signin...

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Jackson Silver
Reviews 1
2020-08-22 01:29

DO NOT SUPPORT ANY EA PRODUCTS. Terrible. Evil com...

DO NOT SUPPORT ANY EA PRODUCTS. Terrible. Evil company, that treats all customers as piggy banks and then refuses any sort of support or help. If you call them they claim they have "streamlined service by offering rapid online support" i waited in a chat room for 3 hours waiting for any type of sup...

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Cam Rogers
Reviews 1
2020-08-18 01:09

Loved the company but new management destroyed it ...

Loved the company but new management destroyed it and maxis. Now, after buying up such good talent such as Maxis, bullfrog and pandemic you closed all three and unfortunately now visceral has met the same fate. Why are you destroying such good game companies? You aren't the ea you used to be.

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David Clark
Reviews 1
2020-08-01 15:33

There have been some great titles developed and re...

There have been some great titles developed and released under this company, Dead Space being just one of many and I enjoyed playing all of them. Sure some games have bugs but I recognise that part of the games industry is business orientated and like any business its how you wield your creative pow...

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ding dong
Reviews 1
2020-07-13 06:18

they're so cheap that they made their own game cli...

they're so cheap that they made their own game client so they can maximize profits, I can't even download battlefield 1 because their download methods are archaic. It's not wrong to say EA consists of a bunch of money grabbing Jews, in fact, I just summed up their whole company in just one sentence.

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PRsOwn Glaceon
Reviews 1
2020-07-10 23:26

they used to be a good company, but now everything...

they used to be a good company, but now everything they do is solely to drain the wallets of brain-dead casual gamers. As a casual gamer myself, their very actions like that trigger me. Not to mention games like Darkspore that are forever dead because of their obsession with DRM and online-only game...

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C
cowboy juggernaut
Reviews 1
2020-07-01 17:42

Only thing EA cares about is your money they could...

Only thing EA cares about is your money they could care less about the quality of your investment in these over priced piles. To this day games like swbf2, bf1, bf4 still have the same glitches and rubber banding issues. No matter how much time passes or untold amount of customers complain, they nev...

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Derek Chan
Reviews 1
2020-06-26 07:00

EA was a super place to work in my opinion. Smart ...

EA was a super place to work in my opinion. Smart and fun colleagues, terrific quality projects, and an enchanting campus with a top-notch gym, free video games, and a couple of delicious cafeterias. Even a Starbucks in the office. Incredible. I'll always look back on EA as one of the highlights of ...

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Bob Dooper
Reviews 1
2020-06-14 04:01

Worst customer service. I went to cancel my member...

Worst customer service. I went to cancel my membership, the Cancel Membership link didn't work. I get a hold of a chat agent who replies in simple sentences every 10 minutes wasting hours of your time. Agent disconnects and new agent joins - have to answer all the simple questions again. New agent t...

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C
Casey Reed
Reviews 1
2020-06-06 22:25

Only employees, who are obligated to leave good re...

Only employees, who are obligated to leave good reviews, say good things because EA has dropped the ball and can't respond, answer calls, or stop "fairfight" from ruining and banning people from BF1. EA needs software that stops or records any users putting code into the game platform, so they can ...

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Z
Zekhon
Reviews 1
2020-05-26 03:32

I paid full price for a BFII Kids Meal... but thei...

I paid full price for a BFII Kids Meal... but their character toys were absent. My child really wanted a Darth Vader but was told by the management that he had to rack up 40 hours in the play area before he could get one so that he could have a sense of Pride and Accomplishment for the Darth Vader ...

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nex7 Miles7one
Reviews 1
2020-05-20 07:34

A great Company.

A great Company.
I had memorable experiences with FIFA.
Hope to visit Your HQ.
Compliments and Thank You.
Best Wishes.

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, ? David
Reviews 1
2020-05-19 16:20

Worst customer service ever. Never can you find a ...

Worst customer service ever. Never can you find a phone number. Never reply to an email or online message. They claimed having sent me an email to reset my account password. I never received it. Stay away and do not waste your time in attempting any help from them.

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J
Jeffry
Reviews 1
2020-05-10 23:42

Worst Customer Service Ever.

Worst Customer Service Ever.

My Account got hacked. Their Customer Service informed me that my account was accessed ALL OVER THE WORLD. When I asked him which of my private information was accessed, they had 0 answers for me. They can't even point me to the right person to get answers.

I si...

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Marcel R
Reviews 1
2020-05-08 01:13

Probably the worst company for customer satisfacti...

Probably the worst company for customer satisfaction in the industry. Master of buying great companies and wrecking great IP. The Battlefield series sealed the deal for me. Such a great studio but EA forced out abysmal releases. They were not ready to go - still at least 2 months for both BF3 and BF...

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Preston Huynh (Student FVHS)
Reviews 1
2020-05-07 12:51

After dealing with "surprise mechanics", trying to...

After dealing with "surprise mechanics", trying to feel a "sense of pride and accomplishment", and watching Star Wars Battlefront and Plants vs Zombies get drowned with micro transactions, I wonder how you even exist in your current state of greed and employee abuse.

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Taylor staffen
Reviews 1
2020-05-06 08:06

This company has destroyed the livelihood of multi...

This company has destroyed the livelihood of multiple developers, you've taken great ideas from great people and shat on them, spinned them into a cash cow and expect us all to pay more than double the average price for absolute garbage.

We pity you EA, the Trump of video games.

Whoever is rea...

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