Bob Dooper

Review of Electronic Arts

Worst customer service. I went to cancel my member...

Worst customer service. I went to cancel my membership, the Cancel Membership link didn't work. I get a hold of a chat agent who replies in simple sentences every 10 minutes wasting hours of your time. Agent disconnects and new agent joins - have to answer all the simple questions again. New agent tells me they're having an issue and to contact them tomorrow. I tell him to take my info and cancel the membership when their system is back up and he says he can't for security reasons and disconnects. I gotta hand it to EA - they're amazingly evil and are very creative at not letting you complete simple tasks like cancelling your Origin Premier Access. It's almost admirable how corrupt they are and how people still buy their games.