mscarfo123

Review of Electronic Arts

NO REFUNDS - BEWARE THEY DO NOT BACK THEIR PRODUCT...

NO REFUNDS - BEWARE THEY DO NOT BACK THEIR PRODUCTS
Terrible customer service and absolutely no refunds...In order to talk to someone they make you go through their chat support which takes on an average of 15-20. In reality it takes more like 30 mins. When you do get to speak/chat with a representative they are very slow to respond as a tactic to make you give up. After several attempts I actually talked with a person that said they would refund my money. I checked back after a few days on how things were going the said we are sorry we cannot refund your money. I had to take it all the way to corporate and they still do not care.

This is not right we as customers should not have to go through this. We have rights as well.