eigenhaard

2.5 · 92 reviews
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P
Peter Smit
Reviews 1
2020-09-26 06:27

It is unbelievable that Eigen Haard can call itsel...

It is unbelievable that Eigen Haard can call itself a housing cooperative and abuse its position in view of the housing shortage in Amsterdam. They literally leave tenants in the cold.

Since June 2018 my CV is not working properly and during the winter I hardly had any heating in my house, let al...

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M
Marjolein Oldersom
Reviews 1
2020-08-26 22:02

Normally I am quite satisfied with Eigen Haard. Th...

Normally I am quite satisfied with Eigen Haard. The inside of the houses could use a makeover, but social rent.
Just like a few years ago, Eigen Haard chooses to restore the balconies in the spring / summer. That is annoying; last time I was in scaffolding for 9 weeks without using the balcony and ...

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J
jaap kist
Reviews 1
2020-08-06 06:01

poor service, poor administration, they know nothi...

poor service, poor administration, they know nothing, can't find anything. Incompetent staff, no response from the management to my letters
I have been working for half a year now to settle an administrative issue, but that will not work

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K
Kees Zoll
Reviews 1
2020-07-27 02:00

After 6 years of renting, I already have a few tim...

After 6 years of renting, I already have a few times that my keys warp in the lock, but I have lost that card. According to the lady, replacement costs between 68 and 245 (!) Euros per cylinder. I need 3. Front door, back door and shed. For a correct quote someone comes along who also costs 50 euros...

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Raymond Zechner
Reviews 1
2020-07-26 16:23

Very bad, don't let yourself be finished talking o...

Very bad, don't let yourself be finished talking on the phone, don't listen and hang up the phone with the claim to be speaking, very very rude phone behavior. No help with complaints about nuisance. No and poor maintenance, do nothing else if only the rent increases while the houses need better ins...

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Bob Stam
Reviews 1
2020-07-19 21:22

Received excellent service from the normal staff a...

Received excellent service from the normal staff at EigenHaard!

It is only outrageous that the director of the club has raised his salary far above the Balkenende. After all, he is not an entrepreneur who works at his own risk. He is a very normal semi-official.

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Frank ie
Reviews 1
2020-07-12 19:39

Despite the fact that we rent in the private secto...

Despite the fact that we rent in the private sector of Eigen Haard and always pay neatly, nothing but bad experiences with the services and the way you are treated in communication: either simply incorrect or blunt. In addition, internally within the organization there seems to be complete miscommun...

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S
Steffan Ros
Reviews 1
2020-06-19 18:55

Bad communication internally at Eigen Haard. Let t...

Bad communication internally at Eigen Haard. Let their tenants parrots: so have to repeat the complaint countless times before someone actually comes to solve something. Emergency line at night does not work. Nobody picks up. Worthless.

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Bilal Ben yahya
Reviews 1
2020-06-02 10:23

Has been scooped for 8 years with a neighbor who i...

Has been scooped for 8 years with a neighbor who is mentally ill with a gas tap that she has left open from arson every day with the doors throwing in the night talking loudly in the night opening the letterbox 3x a night to look whether there is mail. Own hearth just responds dead nicely no longer ...

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C
Cijfermeester Wijk aan Zee
Reviews 1
2020-05-25 12:00

I would advise the people at Van Eigen Haard to ke...

I would advise the people at Van Eigen Haard to keep up with the times. A prognosis had to be made, this prognosis could only be submitted with a physical stamp. Everything goes digital nowadays. If you report this to customer service you will be put on hold for 5 minutes to hear that an accounting ...

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Jeroen van Ingen
Reviews 1
2020-05-20 05:16

"Due to the corona crisis, we are not available by...

"Due to the corona crisis, we are not available by phone." It is now May 25, 2020; the corona crisis started on March 16, 2020 ....

Every company has adapted well after more than two months, except Eigen Haard, it seems. Fortunately, they will call you back soon if you fill in the contact form .....

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R
Ramon Zecca
Reviews 1
2020-05-04 08:42

Bag fillers, When the edge of the toilet bowl brea...

Bag fillers, When the edge of the toilet bowl breaks off during normal cleaning, that is not their business. They rent me a house with a toilet bowl, when it is so old that it falls apart you can pay for it yourself. It is good for you to increase the rent every year and not to do a single nut on ma...

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Chris Bunink
Reviews 1
2020-05-01 15:59

A housing association with an extremely high arrog...

A housing association with an extremely high arrogance.
Does not take complaints and problems seriously at all, I have been busy for months getting repair damage caused by a thorough renovation / insulation of the houses in the complex where we rent. Virtually no telephone call or e-mail is respond...

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W
Wallid Bodin
Reviews 1
2020-04-22 01:34

I called last Tuesday because of a defective inter...

I called last Tuesday because of a defective intercom installation. The engineer arrived on Wednesday and clearly told me that this cannot be made unless a + cable goes to all residents (apparently this has already been removed and therefore we cannot use the intercom) or the new intercom system mus...

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A
after shave
Reviews 1
2020-04-07 01:23

poor administration and service.

poor administration and service.
first I got money trug checked if this was correct yes then I later had to pay back part of the amount received.
but the exact situation or explanation or receipt is not possible, which mainly bothered me that I immediately received a threatening letter to deposit ...

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J
Jeroen Bolding
Reviews 1
2020-04-02 16:53

Was and have not been able to speak sometimes but ...

Was and have not been able to speak sometimes but now I have positive experiences a few times. The only thing that they still have insufficient for is first time right and the telephone exchange that often shows cures. The first aspect is especially important for working people because it saves free...

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R
reina zonneveld
Reviews 1
2020-03-28 09:30

Very unprofessional and rude housing association !...

Very unprofessional and rude housing association !! I now end up on the street with my family because they deal with data unethically and with integrity. I am the first candidate for a home, I have supplied all necessary and requested information in accordance with the checklist. People lose this or...

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S
Shaghayegh Shams pour
Reviews 1
2020-03-28 05:07

Bad communication, takes a long time to get an ans...

Bad communication, takes a long time to get an answer, sometimes months.
Today I made my work Friday and from 7:30 am to 12:00 pm I had an appointment with my own fireplace unfortunately no one came for repair. That's Irresponsibility

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H
Howard-Frank Kramer
Reviews 1
2020-03-25 11:32

After two months of forgiving telephone contact wi...

After two months of forgiving telephone contact with the rental department for entrepreneurs, I was approached on the telephone in a rather unkind manner by someone who does not like her job.
Very strange feeling of being left over.

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J
Jeannette Laan
Reviews 1
2020-03-05 01:44

Telephone contact with your own fireplace went smo...

Telephone contact with your own fireplace went smoothly and pleasantly, hence the well-deserved five stars ......
Sometimes you have to look for the right department and employee of your own fireplace, but once you have found the one, all questions from the tenants are answered properly and arrange...

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H
Ha H
Reviews 1
2020-02-21 18:01

Already objected to rent increase a year ago, afte...

Already objected to rent increase a year ago, after 8 months but called how it is I was told that own fireplace has been delayed and it is super busy, then called again and a call has been made with the person who is about it, and you guessed it still not called.

Fine, I waited patiently and trie...

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Noah van der Kroft
Reviews 1
2020-02-17 13:00

In my owner-occupied home, I have damage due to po...

In my owner-occupied home, I have damage due to poor maintenance of the roof. Mold on the walls etc
The first report is now 4 months old, I call daily, I mail daily. They don't solve it while I am damaged by their poor service. What a stupid company this is

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Nuray Erceyes
Reviews 1
2020-02-17 00:55

So often registered and invited for a viewing. Bec...

So often registered and invited for a viewing. Because I am single, I have little / no chance of becoming a tenant. Eigen Haard indicated that they do not dare the 'uncertainty' of 1 salary while I have a permanent contract.
Very unfair for singles !!

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N
Nighttime Pharmacy
Reviews 1
2020-02-16 21:50

Poor insulation, both noisy and very high heating ...

Poor insulation, both noisy and very high heating costs. Windows tours already indicated several times during the annual maintenance round, nothing can be done about it. Can only submit complaints in writing. poorly maintained houses for a much too high rent, and every year again the rent increase a...

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Marielle Giraldo
Reviews 1
2020-02-08 08:38

If you are not a millionaire and cannot buy a hous...

If you are not a millionaire and cannot buy a house in A'dam, please do yourself a favor and don't rent a house at Eigen Haard. Saves you a lot of misery and stress. Never (but really never) experienced such poor customer service. There are 0 direct lines. You always have to go through customer serv...

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p tm
Reviews 1
2020-01-13 15:01

Do not replace a shower after 26 years. Lack of ma...

Do not replace a shower after 26 years. Lack of maintenance is their fault: they are the owner of the crane. From June 2018 no longer be able to shower in their own home. The only thing the staff on the phone is parrots about is take a maintenance contract. They do not know the legislation: the only...

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Far Fd
Reviews 1
2020-01-10 16:51

Such unsuitable people work that it frightens you....

Such unsuitable people work that it frightens you. Ms S. De Ruiter is the person who deals with the home exchange whereby she needs to test the home exchange against the requirements of the law for an agreement or a rejection, but she does not even have a legal background to be able to make a correc...

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