Duraco Windows

1.9 · 23 reviews
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Terry Lindell
Reviews 1
2020-10-25 21:41

Terry

Terry
General Contractor

We have purchased Duracp windows and patio doors for our 1st project in 1986. We had one seal problem in that period of time(18 years). We have done several projects with their products and have been very pleased with the product, warranty and their service after warran...

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Terri P
Reviews 1
2020-10-24 13:44

We ordered sliding windows for the bedrooms in our...

We ordered sliding windows for the bedrooms in our home. They totally suck! They freeze up... we wouldn't be able to get out of the windows in an emergency if we had to. Duraco did not honor their crappy product. NEVER BUY FROM THIS COMPANY

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George Hakim
Reviews 1
2020-09-21 23:49

I wish I could give them a 0. It's official. They ...

I wish I could give them a 0. It's official. They were screwing clients for some time and now are closed. Matthew G the President is a snake and a liar. Countless people at now left without closure on jobs. Myself included. We have been having issues with them since April 2018. So much for the lifet...

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Mark Chislett
Reviews 1
2020-09-14 23:56

This is the worst window company ever!

This is the worst window company ever!

Several years ago I called to get a window replaced, seal was gone. They refused to come to my home claiming there was no way I had their windows.
After many calls and a big fight they came , yes they were their windows.
After they fixed it , PS the lifeti...

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Stephen Neufeld
Reviews 1
2020-09-01 01:41

Worst experience of my life... got my windows inst...

Worst experience of my life... got my windows installed 6 months ago, they cracked two frames during the install and after 10 phone calls and an email chain 3 miles long they finally sent someone to measure the broken parts (they should know the measurements, they built the windows) it has been a mo...

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Lars Lynne
Reviews 1
2020-07-21 00:08

Avoid this company! We had such a terrible experie...

Avoid this company! We had such a terrible experience that I had to write a review. They don't return phone calls, they have poor products and just a total lack of customer service. We have hired many companies before who care for their customers and appreciate your business. This is not one of them...

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Travis Sterling
Reviews 1
2020-07-10 18:10

Purchased windows and doors from this company in t...

Purchased windows and doors from this company in the past and no problems... This time was an absolute nightmare, even though we spent over $10,000!! The complete lack of communication and customer service is completely unacceptable!! When we picked the windows up from factory they were not even ...

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Kaveh Elahiyoun
Reviews 1
2020-05-23 15:43

I wouldn't recommend this company if they were las...

I wouldn't recommend this company if they were last window company in the universe. Warranty is a joke, and trying to get ahold of the service department well, good luck!! 8 months of waiting to get a call back and still waiting...

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Shawn Barr
Reviews 1
2020-05-19 11:42

Ordered inside door with storm door. First of all ...

Ordered inside door with storm door. First of all waited 4 months before going to place of business only to be told that my storm door was a couple weeks out. They made arrangements to install my door which they did. Then when they installed my storm door , which was a royal model #930 that comes wi...

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Michele Ashe
Reviews 1
2020-05-03 22:52

I have had the worst experience with Duraco. We u...

I have had the worst experience with Duraco. We used them for 4 new windows in the front of our house and from the start have had nothing but issues. The installation was a mess, they cracked the drywall, didn't line up framing, didn't clean up after themselves and did the worse caulking job I hav...

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Jessie Christianson
Reviews 1
2020-04-14 00:29

Salesman had excellent customer service, love that...

Salesman had excellent customer service, love that the windows are made in Winnipeg, the price is higher but they have a long warranty. If you'd like attentive service, no pressure sales and a company that only talks about themselves and not bad mouthing others choose Duraco. JEFF W was awesome!

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clint wilding
Reviews 1
2020-04-13 03:05

Piss poor customer service. ..had a problem with m...

Piss poor customer service. ..had a problem with my shutter window can you believe it was to small. ..so the guy comes back to check it out. ...it's been 3 weeks hasn't gotten back to me about if they will replace it.or if it's under warranty. ..mmmmm does it not say life time warranty. ...bs...stay...

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Shannon Peever
Reviews 1
2020-04-05 06:20

For 3 years we have been trying to come to a resol...

For 3 years we have been trying to come to a resolution with a Duraco. They have ignored and avoided phone calls and emails. Their current attempt at a fix was done with both the owner and install manager on site and it s the worst job I have ever seen. Haven t heard from them in over a month. They ...

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Scott Smith
Reviews 1
2020-02-28 13:30

My front door assembly is still leaking cold air e...

My front door assembly is still leaking cold air even after they supposedly fixed it last spring. Now they're not answering their phone. I've been on hold most of the morning after repeated calls. Dealing with Duraco was a big mistake.

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