Mark Chislett

Review of Duraco Windows

This is the worst window company ever!

This is the worst window company ever!

Several years ago I called to get a window replaced, seal was gone. They refused to come to my home claiming there was no way I had their windows.
After many calls and a big fight they came , yes they were their windows.
After they fixed it , PS the lifetime Warrenty is BS, I had to pay, they adjusted the window.
Now the window only closed from pushing it from the outside.

Ok today , we have another window that s gone, I called, they said some one would be calling to set up a time to review what needed to be done.
No one called after 5 days
I called again , same story again.
Another 5 days by, no call from them.
I called the owner and left him a concerned but civil message.
3 days latter , no return call from him,,, so he drives the company culture, which brutal service.

This is last place I would suggest supporting.

MC