Michele Ashe Review of Duraco Windows
I have had the worst experience with Duraco. We u...
I have had the worst experience with Duraco. We used them for 4 new windows in the front of our house and from the start have had nothing but issues. The installation was a mess, they cracked the drywall, didn't line up framing, didn't clean up after themselves and did the worse caulking job I have ever seen. They came back to fix everything except the caulking last fall. We were getting our house painted so they came back in the spring to fix it before we painted. That caulking job was equally awful so it was decided that we would get the house painted and they would come back after to put a nice clean line on. Well they came back and cut into our beautiful new paint job all around the 4 front windows. I put all of our awful photos on Facebook and when we saw my post they texted me and said don't worry we will make it right. They offered to get their painter out to repair and I said under no circumstances will they ever touch my house again. I received approval for our painters to come back and fix their mess and they would pay me back, they knew how much because they had a copy of the quote. Now almost $700 later and guess what, they haven't paid me. They were ignoring most of my emails and when she takes my calls or emails back she is waiting on a signature for my cheque. I will get my money back somehow. For your own good, Do not use Duraco!!!
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