Worst experience of my life... got my windows inst...

Worst experience of my life... got my windows installed 6 months ago, they cracked two frames during the install and after 10 phone calls and an email chain 3 miles long they finally sent someone to measure the broken parts (they should know the measurements, they built the windows) it has been a month since and no communication from Duraco. Besides that, my new energy-efficient windows are cold to the touch and fog up more than my old wood sliders.

Would give zero stars if I could.