Doubletree Suites

4.3 · 1000 reviews
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Edna Fimbres
Reviews 1
2020-09-28 01:22

Service was good, room was clean. Hotel is in a g...

Service was good, room was clean. Hotel is in a good location close to restaurants and shopping. The one thing I have an issue with is that I was charged for a night I didn't spend there, I have called the hotel several times and left messages with the accounting department an have not heard from t...

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Janet D Parker
Reviews 1
2020-09-27 22:36

This Hotel is a classy classic that is both formal...

This Hotel is a classy classic that is both formal and beautiful as well as comfortable and welcoming. The lobby, grounds and grand ballroom, when decked out for the holidays are so bright and beautiful that it inspires the holiday spirit in all who see it.

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H. Phi
Reviews 1
2020-09-26 11:48

What a great find in Scottsdale. The staff were su...

What a great find in Scottsdale. The staff were super friendly and helpful. The room was clean, and the pools/grounds were inviting. A great courtyard walk around in the evening or sit and sip some chardonnay. The bar staff work super hard, but the management really needs to get them some help. The...

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Stan Royer
Reviews 1
2020-09-25 06:34

They have absolutely no Wi-Fi connection or intern...

They have absolutely no Wi-Fi connection or internet connection for one to do business. I have my own MiFi through Version which could not even get connected through the "thick blocks walls" and after seeking advice this was all that their Tech support department could give as a reason for no connec...

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Dr. Christopher Vogelmann
Reviews 1
2020-09-24 15:35

First of all, this location is magnificent. The m...

First of all, this location is magnificent. The mountains, the landscaping and the nearby upscale shopping make this an ideal place for a getaway or an event.

Although the food can be a bit pricey, the restaurants do not skimp on quality ingredients. Service is excellent and the staff is very f...

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andy parra
Reviews 1
2020-09-22 17:05

reserved a room, within a few minutes canceled it....

reserved a room, within a few minutes canceled it. received confirmation email that transaction was canceled. following week I get a charge from double tree for that room. email stating that it a "No show" and its a nonrefundable charge.
I called double tree and got forwarded to accounting, he did...

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Derek Der
Reviews 1
2020-09-21 14:04

The trade show event was held in the ball room are...

The trade show event was held in the ball room area with lunch held in the center court yard. The ball room was adequate in size if plain, the staff was barely seen except at the catered lunch but were not very helpful, and the court yard had clouds of what appeared to be tiny gnats or aphids which ...

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Amy Dew
Reviews 1
2020-09-20 23:19

I stayed here on a business conference in January ...

I stayed here on a business conference in January and it was spectacular. The property is so big with gorgeous scenery and interesting architecture. The service was a little slower at the main restaurant but we were there during a really off season so it makes sense. The conference rooms were great,...

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Jackie Ramirez Knutson
Reviews 1
2020-09-19 21:01

Mr. Bebee, one of the Maintenance Managers was so ...

Mr. Bebee, one of the Maintenance Managers was so kind to personally direct and cart me to an event I was participating in and I had my hands full and was on the opposite side of coordinates that I needed to be. What an OUTSTANDING team member and he had such QUALITY customer service!! Thank you M...

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Fame New
Reviews 1
2020-09-13 09:15

DON'T BOOK AT THIS HOTEL THEY HAVE HOUSEKEEPERS WH...

DON'T BOOK AT THIS HOTEL THEY HAVE HOUSEKEEPERS WHO STEAL YOUR THINGS WITHOUT PUNISHMENT: This hotel DoubleTree allows their housekeeping to steal laptops from rooms without investigation. The hotel housekeeper kept trying to enter our room while we were there for no reason. The housekeeper then cam...

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Bryce Farlow
Reviews 1
2020-09-11 22:27

Room was clean, but the remote for the TV was old ...

Room was clean, but the remote for the TV was old and nasty. There were hardly any channels, too. The mini fridge was in a strange spot and it's cord was kind of just hanging out, instead of being managed. The toilet is right next to some glass block and while no one can see details, it still makes ...

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Joey Leffel
Reviews 1
2020-09-11 17:24

Don't plan on getting your room service any time s...

Don't plan on getting your room service any time soon. And when it doesn't come so you can check out in time, don't bother mentioning that you are a Hilton HHonors member so you can get a late checkout - by the way, it doesn't matter to them that you are a Hilton HHonors member. They just want to ...

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Miss Marcy
Reviews 1
2020-09-11 11:40

Before I checked into my hotel I called to ask the...

Before I checked into my hotel I called to ask the front desk what the security deposit is upon check-in which they told me it was $25 per day. I arrive to my room and it s extremely dirty and very out of date. The two beds were so lumpy I think I would ve rather sleep on the floor going back from...

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Elizabeth Cunningham Perkins
Reviews 1
2020-09-11 05:10

The WiFi here is unacceptably bad--even the login ...

The WiFi here is unacceptably bad--even the login page won't load in many locations (and even tech-support tips I'd already tried that usually work didn't help here). Staff confirmed this is a known. ongoing, oft-complained-about problem the management refuses to address and correct. After eventual ...

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Emily Jane Arellano
Reviews 1
2020-09-10 21:49

Came here for a convention on two separate occasio...

Came here for a convention on two separate occasions. The property is lovely and well kept. Front desk staff was friendly and fun. I think the breakfast is way overpriced. Other hotels provide the same thing complimentary. My favorite part is the pools. I will most likely return.

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Dan Lewis
Reviews 1
2020-09-10 17:03

The staff here is extremely accommodating. My budd...

The staff here is extremely accommodating. My buddy is a diamond member for the Hilton group, so we got some excellent accommodations. Even so, the staff was great in the restaurant, and the room service was spot on. The pool was very well-kept and the property is beautiful. The landscaping is well ...

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Breanna Lienberger
Reviews 1
2020-09-08 13:45

I will start by saying Chandler at the front desk ...

I will start by saying Chandler at the front desk is truly the shining star of this hotel. He's accommodating above and beyond request, kind, has a great sense of humor and knows how to make customers feel valued. Truly I hope he's appreciated and on the fast track for promotion! He's absolutely wor...

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Kevin Brown
Reviews 1
2020-09-06 16:06

Attended a Michael Connolly book signing event put...

Attended a Michael Connolly book signing event put on by the Poison Pen. The event was moved out of the main ballroom at the last second. 200+ people crammed into a small room with completely insufficient air conditioning.

We won't be returning to this old Scottsdale hotel.

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Cassi
Reviews 1
2020-09-04 08:39

Breakfast each morning was wonderful. Great select...

Breakfast each morning was wonderful. Great selection! The waffles are amazing. They switch it up a bit too by having a different things from day to day.
Our room was good with the exception of the horrible mosquito issue on our balcony. The maintenance had to come spray. We stayed in the president...

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