reserved a room, within a few minutes canceled it....

reserved a room, within a few minutes canceled it. received confirmation email that transaction was canceled. following week I get a charge from double tree for that room. email stating that it a "No show" and its a nonrefundable charge.
I called double tree and got forwarded to accounting, he didnt answer so i left a voicemail. go no call back, called EVERYDAY and left voicemails with no callback. finally get through and I get the runaround.
I had to call the corporate (1-800 number) to get this resolved.
I haven't stay here,
but with this experience we wont be staying there any time soon