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Karen A

3 years ago

I do not in any way recommend using DNI as a prope...

I do not in any way recommend using DNI as a property manager. Lisa and Bryanne are very unresponsive. The property that they manage is in Ballwin and they remind me of slum landlords that don't take care of anything. We had pest issues, have water issues and very unsafe walkways. It was extremely difficult to even get them to address the pest issues. It took almost a week of calling and we received many different answers on the pest issue. DNI treats their customers as if they are annoyed by them. I am a property owner of many condos in St. Louis and have never had an unprofessional experience like this. They forget they are hired to do a job and are severely lacking in taking care of the property as expected. I even emailed Neal Josehart, the COO and he didn't do anything to improve the situation. They really don't want to deal with the issues and I would NOT recommend them to anyone.

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