Divertimenti

4.5 · 83 reviews
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Beanie
Reviews 1
2020-12-13 13:31

If I could give no stars I would. My girlfriend bo...

If I could give no stars I would. My girlfriend bought a coffee machine as a gift to me for my birthday in June and it had already stopped working by October. She has emailed them and rang them but with mixed messages, plenty of excuses and no actual actions being taken. A month on and all we keep g...

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Maureen Webster
Reviews 1
2020-12-12 15:43

On Monday night I ordered online a flan ring - cou...

On Monday night I ordered online a flan ring - couldn't source locally - and on Tuesday received an email to acknowledge. By Wednesday afternoon I had a good quality flan ring which had been carefully packaged. Now that's service.

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Jennifer Browne
Reviews 1
2020-11-09 17:56

Jason Somers was very helpful. He matched the John...

Jason Somers was very helpful. He matched the John Lewis price on our Vitamix, answered all our questions, gave us an hour long demonstration (soup, smoothy, ice cream). Also the package was delivered on time. Dealing with a specialist kitchen shop made all the difference.

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Jose Carvalho
Reviews 1
2020-11-03 15:22

A most wonderful morning spent at Divertimenti sho...

A most wonderful morning spent at Divertimenti shop. We attended one of the cooking lessons. We had a wonderful time following delicious food and wine. The products in the shop are also wonderful and great quality. I love ceramics and they sell Bordalo Pinheiro in the shop and I bought a couple of b...

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barbara stjohn
Reviews 1
2020-10-16 07:35

I had reason to speak with a member of the Company...

I had reason to speak with a member of the Company this was my first order and my question was answered quickly and politely.
Now the Wine Glasses have arrived .
They are lovely and different I am very happy with them.
I was kept informed of the progress of my order .
I will be ordering again in...

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John Holland
Reviews 1
2020-10-11 13:56

Not only is it a true Aladdin's Cave of culinary i...

Not only is it a true Aladdin's Cave of culinary intrigue, packed with things you didn't know you wanted in every corner, but the events organised by the Cookery School play host to some of the world's leading talents, offering intimate experiences and thought-provoking activities to help expand you...

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Emma Norton
Reviews 1
2020-09-28 13:11

We recently bought a full set of dinner wear from ...

We recently bought a full set of dinner wear from Divertimenti as a present. It was a big purchase and arrived quickly but sadly three of the plates were broken in transit. I was in a bit of a panic as we didn't have much time but the great customer services got replacement plates sent out the sam...

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Vassilis Ipsilantis
Reviews 1
2020-09-03 16:56

Simply one of the most nice and fully equipped coo...

Simply one of the most nice and fully equipped cooking shops around London.
High quality products and kitchen tools,extremely beautiful pottery and very helpful and professional service.
You can find everything you need to equip your kitchen with style and design.
Highly recommended.

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Angela Parker
Reviews 1
2020-09-02 20:30

Swift response to a question from David , really e...

Swift response to a question from David , really easy purchasing from website with minimum rekeying . a good online shopping experience following in from great customer care (rather sadly without a trek in to the shop but do you know what I ve saved hours of time )

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Fresh Biscuit
Reviews 1
2020-08-11 12:29

Have always loved this shop, they have great produ...

Have always loved this shop, they have great products and the staff are really knowledgeable and approachable. David helped me last time I was in and he was a fount of information about the eco non stick pans I was looking at and was able to point me in the direction of other products I might be in...

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Catriona Chase
Reviews 1
2020-08-03 00:16

A most wonderful morning spent at Borough Market w...

A most wonderful morning spent at Borough Market with a knowledgeable guide, tasting our way around the extraordinary variety of top-class food stalls from all over the country. This was the greatest treat. Our guide, Celia Brooks, was outstanding and the tour itself was beautifully thought out and ...

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Alex Howard
Reviews 1
2020-07-17 22:58

Order placed no problems, money out of my account....

Order placed no problems, money out of my account.
Got an email from then the next morning saying that the order failed a security check, not sure why they accepted the order l but in any case they asked for me to email a bank account statement with the card number 'clearly showing' along with the ...

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David Keen
Reviews 1
2020-07-09 14:28

I contacted Divertimenti a month or so ago to ask ...

I contacted Divertimenti a month or so ago to ask for their assistance, as a retailer of Cristel pans, to return a damaged pan hoping that Cristel would honor their lifetime guarantee on this item purchased about 30 years ago. The item was not purchase through Divertimenti so in all reasonableness...

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alison scaddan
Reviews 1
2020-07-06 07:02

Fantastic customer service, super friendly knowled...

Fantastic customer service, super friendly knowledgeable staff, nothing is too much trouble. I have also had the experience of going to a cooking demonstration which was highly informative with a skilful chef who definitely helped me decide on which type of high end oven to purchase. Never disappoin...

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Sophie Macinnes
Reviews 1
2020-06-24 10:08

Divertimenti is my absolute stand out favourite ki...

Divertimenti is my absolute stand out favourite kitchen shop. It is packed with the most wonderful kitchenware and a treat for any cook. The staff are knowledgeable, charming and enthusiastic. Jason helped me put together a stunning selection of china and really took the time and trouble to ensure I...

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Sarah Carr-Gomm
Reviews 1
2020-05-27 02:52

Divertimenti devised 6 clever cookery classes for ...

Divertimenti devised 6 clever cookery classes for a group of 17 year olds. They were taught how to make numerous basic dishes but to be inventive with them and they were economical, seasonal and delicious and mostly for vegetarians - perfect for university and beyond.

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Lloyd Blake
Reviews 1
2020-05-17 01:22

I had a family member who really wanted something ...

I had a family member who really wanted something from them for Christmas. I ordered and then sat back and waited, expecting it in the post a few days to week later. Its now a week before Christmas and I simply get an email telling me that my order has been cancelled and I have been refunded. No sin...

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Mark Frewin
Reviews 1
2020-05-05 11:53

Sadly online service does not match the shop. Took...

Sadly online service does not match the shop. Took money for items they did not have in store and then said giving a refund without saying which items being refunded and which delivered and failed to give option to cancel order. They have a lot to learn about online shopping.

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Des Williams
Reviews 1
2020-04-18 21:45

First up my on-line order was dispatched with inde...

First up my on-line order was dispatched with indecent haste (so much so that an incorrectly coloured item was included).
Nonetheless, the issue was rectified immediately with the replacement sent (Jason has told me to keep the original).
So, all in all a very satisfactory experience with proof th...

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Ann Cleary
Reviews 1
2020-04-07 10:40

I have been to quite a few of Divertimenti cookery...

I have been to quite a few of Divertimenti cookery classes and whilst they are all good the class on 3rd October with Fabricio Caro was excellent.
The food we cooked was delicious, plentiful and quite beautiful. Everything you want from a cookery class.
I will watch out for more of his classes.

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Eddie Lawson
Reviews 1
2020-04-04 02:52

I have now done three cooking courses, including I...

I have now done three cooking courses, including Indian Food, Easter Baking, and Thai Seafood. All excellent. You can pick up some great cooking tips, and the whole experience is very entertaining. Most courses end up with a meal at the end, which is both delicious and sociable. And 10% off the f...

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Richard Fry
Reviews 1
2020-03-27 11:43

Do not buy on line - they charge the same for one ...

Do not buy on line - they charge the same for one Reidel glasses as most other places charge for a pack of two - refused to listen when I phoned to query as I felt sure this must be an error (ordered 2 packs which I assumed would be 4 glasses but only 2 glasses in one pack turned up).

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Anthony Soung Yee
Reviews 1
2020-03-20 13:29

Great kitchen store packed to the brim with high q...

Great kitchen store packed to the brim with high quality kitchenware. I went there for a particular brand of frying pan and they had many sizes in stock. The staff are friendly and helpful with suggestions. The price were really quite reasonable too. I'd definitely go back!

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Dalek
Reviews 1
2020-03-19 09:05

excellent cookshop, very helpful, their website i...

excellent cookshop, very helpful, their website is down today, they need to sell round metal heat diffusing mats with handle for cooking ! Opposite the Brompton Oratory which is past the Victoria and Albert museum in South Kensington.

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Teresa Chick
Reviews 1
2020-03-16 22:56

Divertimenti is the best cook shop in the UK. Pro...

Divertimenti is the best cook shop in the UK. Probably the best in Europe! I never fail to find what I'm looking for - often esoteric stuff - since it's well laid out and the staff are incredibly helpful. But that's not all: The cookery school downstairs is fantastic! I went to an Ozlem Warren T...

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Fitz Carlsson
Reviews 1
2020-03-08 13:55

We have look all over Sweden to find a special set...

We have look all over Sweden to find a special set of knifes. Could not find them, start to search on internet. We found them. But the store didnt ship abroard. To bad, we really want them! So i wrote an email. Super fast replay and best service in forever.
Money was transfered, knifes was sent. Th...

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Sarah Jones
Reviews 1
2020-03-04 00:23

How refreshing to walk into such a beautiful shop ...

How refreshing to walk into such a beautiful shop and be greeted so warmly by the staff!!!
This was in stark contrast to how we were treated in Cartier and Hermes the day before.
Jason Somers and his wonderful team made it a hugely enjoyable experience. We left with some very special purchases whi...

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bridget harris
Reviews 1
2020-02-22 10:02

Jason has been really really helpful advising me h...

Jason has been really really helpful advising me how to restore a lovely le creuset non stick pan that I bought over 5 years ago. Real attention to detail and interest in how I was getting on. I can't imagine another shop being so willing to help. Top marks

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milla da killa
Reviews 1
2020-02-13 01:54

Abysmal customer service. In an age when physical...

Abysmal customer service. In an age when physical shops need to distinguish themselves from the mechanisation of online shopping, this place is dampened by 'computer says no' type employees. No point whatsoever shopping here because the service is so impersonal, abrupt and inhospitable it extingui...

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Sarah Inigo-Jones
Reviews 1
2020-02-06 12:22

Fantastic cookery course on jam and chutneys. Tho...

Fantastic cookery course on jam and chutneys. Thought it was just about stewing fruit and sugar but far more to it! Brought home jars of wonderful produce made during the evening. All delivered with supper and wine. Excellent evening with friends!

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angela Peat
Reviews 1
2020-01-26 09:20

What a brilliant find! Situated along illustrious ...

What a brilliant find! Situated along illustrious Brompton Road it almost rubs shoulders with Harrods. It's a veritable Aladdin's cave of designer kitchenware. I visited the store yesterday to find suitable gift for a friend and left an hour later laden down with everything from a Swiss Army knife t...

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Melody Odusanya
Reviews 1
2020-01-23 20:52

Every time I visit Divertimenti I just can't resis...

Every time I visit Divertimenti I just can't resist grabbing something even when I don't plan to...not only do they have everything a cook needs or desires, they also have the most fabulous, helpful and friendly staff, and a schedule of incredibly exciting events. I am ALWAYS tempted by something or...

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