I bought 7 doors of this Italian company about a year ago. White lacquered door ... well the lacquering is crumbling all over. It pains pity and disgust. The retailer is not interested in it in any way even though they are still under warranty. - 700 euros per door the simple 1200 one with glass.
Embarassing! I am waiting for the replacement of the cylinder of an armored vehicle (under warranty) from February (pre covid-19). Over and over again solicited but in the end still no intervention. The armored car is new (just over a year) already repaired once. The technical defect is not a proble...
I purchased two DR Double series security doors. The installation took place in mid-December 2017. In January 2018 I reported a defect in one of the doors to the Orsolini dealer in Rome. After a few weeks an employee came and confirmed the defect. Now, after at least 100 telephone reminders made to ...
Loading sideways, some belts, you can park the company's wheel
I was victim by master wood company in Egypt that the dierre door is original but it is fake
On 19/3/2018 I purchased the door of an armored apartment from Master Wood Company located at 46 Abbas El Akkad Street Naser city -cairo -Egypt .
After the beginning of the use, I noticed that the door k...
I have an armored door to which the battery has been discharged, now it takes 150 euros to replace it and reprogram the door. But does it seem normal?
I miss if they give it to me I would use a Dierre door, bad quality bad production management, incompetent chief managers, luck for them that I can't speak .. Maybe ... anyway I advise against .. parasitic exploiters of the company .. so much appearance but so much .. more than when they want to sho...
Excellent treatment since the first meeting or rather, since the initial call to fix the appointment.
Simone proved to be up to his role, precise and meticulous, attentive to our needs, ready to provide the best compromise to our requests. We closed the contract almost immediately. All this after v...
visually the products are beautiful but both the quality and the after-sales service is worth it. I bought the famous hibry door from dierre in July 2016, of course, those who sold it to me guaranteed it for me. after a few months while I was upstairs the door opened by itself, it could happen even ...
I renovated three apartments and purchased 6 external Dierre detector doors. An external Detector door from the beginning of its location opens by itself and I had to close it with the keys., I was out of town and the neighbors found the door of my apartment open and knowing that there was nobody th...
I didn't want to give even one star. Unfortunately it cannot.
We purchased a security door with a mirror effect panel in July 2019. Dierre news 2019. It was delivered to us in October. During the installation phase we realize that although the panel actually had the mirror effect we wanted (even if...
Serious company, made up of serious people, and I emphasize PEOPLE, who manage a volume of orders and requests like perhaps few other companies in the sector in Italy, doing their best. Maximum satisfaction and great esteem for the whole team.
From 11am I wait for loading every half hour they speak for half an hour
I purchased a "sectional" garage door (in Rome) but it was badly assembled .. today after a week we still have no certainty on the timing for the correct installation.
It seems that in Central Italy there is only one technician able to assemble this type of doors: he is indispensable and we have no...
I am buying technical doors of this brand through Leroy Merlin, they have to deliver them for 4 months and they don't send them to the shop, I tried to call and I was told to hear the local agent, the local agent has me replied that the orders for Leroy Merlin are handled by the head office which tr...
Sale of Italian products. Lots of armored doors choice. Competent staff.
I contacted the complaints office.
I am answered by a certain LP who, instead of giving me a solution, tells me to contact my dealer, who no longer responds (for this reason I contacted Dierre directly)
Wasn't it easier to answer my question? Now who solves my problem?
At this point, I advise you...
Negative experience from all points of view. I purchased a rough house to which a frame for the Dierre armored proton had already been walled. A month after the inspection, the date on which the door was expected to be delivered, they inform me, after having perjured that the door was in production,...
One of the latest Italian companies that sells excellent quality Italian products.
Highly recommended !!
Good evening I also have a CLAIM concerning the DIERRE company! I purchased an armored door with electric lock in December 2015, from the TECNOIMPIANTI company in Roverella (VR) !!! An absolute disappointment! After a year of condensation the entire internal panel swelled !!! I solicited them for 4 ...
For the experience with a security door, highly negative evaluation of Dierre!
For a year I have been waiting for the assembly to be completed, despite the payment.
Dierre and Supplier have never responded to my formal reminders and complaints via email and PEC.
Artifact delivered and assembled w...
I bought 2 Hibry in Verona, I was skeptical for the convenience of electronic components. In fact, it is very comfortable and works very well. Recommended.
One of their official dealers (still present on their website) sold us a Dierre armored door. Unfortunately, when we encountered various problems with the retailer including a lack of willingness of the latter to resolve the problems that emerged, we turned to the manufacturer but he immediately cal...
Excellent assistance in Genoa G.A. Windows, Mr. Giamello. He found an immediate solution to our problem. Kind without wasting time. We have a Dierre Bielettra door since 2008. A few days ago I forgot my card to enter and I had to resort to the manual key. Unfortunately I was no longer able to restor...
I contact the company for the first time to get information about the external panels and point me to resellers in Lodi and Pavia. I call for days and no one answers. I call the company back asking to speak to someone to confirm two measures and they tell me that as a private individual I should hav...
They define a modern, then do not even online sales of cards for the opening leaving customers in the hands of "Dierre Partner" they charge 30 euro a smartcard. Replacement batteries are of such a special type that they cannot be found and can charge you 80 euros. The instruction booklet is the expr...
I bought 1 house from a builder who provided me with a security door 2 I suffered a burglary with theft, they opened the door like a box of tuna I pointed out to Dierre with photographic support of what happened I was told that the security door it had been built to perfection and certified by a non...
Qualified staff, maximum availability provided directly by the owners of the company, excellent products, I recommend the purchase of a DIERRE door.
Emanuele Giovanetti
I'm a transporter that has received an order to transport their doors. Beside the fact I had to wait 4 hours before they started to load me despite the fact no one else was there, they treated the doors on the palets like rubbish. Very unprofesional
Do not open that door!
In 2009 I purchased two Elettra armored doors for my home in Rome, together with a sectional door for the garage, the latter arriving with incorrect measurements. The two armored doors leading to the house immediately showed various noises of dragging the locks, which over ti...