Shepherd Neame Ltd Reviews

Expensive shop . Didn t do tour as expensive , fullers tour is much cheaper

My wife treated me to one of the brewery tours as a birthday present. This consisted of an excellent tour, given by the excellent Martin, who was very knowledgable about Shepherd Neame and the Brewing process, we more or less saw all the brewing process, but not the bottling or casks. Then we has a tasting of three of there different beers in 1/3 pint pots, followed by a free drink from their bar. Then we had a 2 course meal, all part of the tour package, and this was amazing, the veggie option was an amazing quiche type crumble, so tasty, followed by a blueberry cake. I don't know how much it cost, but my wife told me it was excellent value considering all the elements of the tour. Would definitely recommend.

Highly recommend the tour..food good, staff great, we were late arrivals but we're offered a short tour by the tour guide, thank you for going the extra mile.

Bought 2 polypins of whitstable pale ale, excellent service and great beer!

Went on the brewery s tour yesterday. 100% recommended. Our guide Martin was both knowledgeable and engaging. I have no hesitation in recommending this tour.

Dear Jonathan Neame,

We just want you to know what a wonderful St. George s Day celebration Tim Manion and his friendly staff gave us at Ye Olde Whyte Lyon last week. We seem to celebrate such a lot of 'special days', except perhaps our olde English traditional one, so thanks.

It was such a good evening, Tim is planning to work on repeating it all in 2019. Perhaps we can have an all day one. Well done England s oldest Brewery, Shepherd Neame.

Cheers
Diane and Keith Grant

Very enjoyable and thorough tour followed by an excellent tasting session

I have just had a pint of your Hog Island, very good. It was served to me at The Old Manor pub in Preston Torquay....the beer was just right. Always good to find a pub that keep their beer in good condition. Waiting for the day tho' they have Spitfire.....please pass on my congratulations to them for serving your beer the way it should be

We did the brewery tour and loved it. Martin our tour guide explained everything as we went round. You start off in the pub which is for people on the tour only,then head out in your group around the brewery,after that you end up in the bar area for tasting the beers.
There are no toilets on the way round,only in the bar area. This was good value for money.
You enter through the shop on the corner.

Did not like being told to move tables for lunch from a smoking area . this is my choice and the PEACOCK GOUDHURST are making there own laws for their own entertainment . in addition to which the smoking area was roofed and walled on three sides and this is illegal . regards rw

One of the best brewers in Kent producing great beers and ales such as Bishops Finger and 1698 a thrice hopped ale using local Kent ingredients and water from their artesian well. If you like beer try theirs or visit the brewery for the tour

Never really been a great fan of your Ales but I must admit that your Whitechapel Porter ticks boxes that I never new I had - superb.

Excellent customer service and brand awareness, I was very impressed with how my order, damaged by the courier, was corrected and the free gifts were a pleasant surprise. First class, highly recommended... thanks

Not been here but the online shop is more expensive than the same product in asda. Sort it out shepherd neame.

We had a fabulous couple of hours last Saturday being guided around this splendid old Brewery guided by Johnny, who is very knowledgeable about the history of this place and the brewing process and ale tasting. I would recommend a trip around this old place as a must. Excellent

Really enjoyed our selves there, hope to go back again soon plus beers are great food good as well

Great place, great tour, I do love an ale and learnt a considerable amount, definitely worth a visit, we booked through the Sun Inn and got a nights accommodation and tour package, the Sun Inn was excellent I'd recommend this.

Just ate the Bishops Finger plum pudding purchased while there, yummy.

Oldest brewery in Britain! Tour was amazing and the beer was just as good.

The tour was definitely worth it, tour guide was very knowledgeable, nice to see the process making use of some classic manufacturing equipment. The tasting session at the end had a range of some nice beers.

Hard to say as I work there but a brilliant company to work for thank you

Well done for importing the magnificent Singha lager.

Great from the outside, sadly all closed due to the virus. They still produce great beer

Don't work for them! All they care about is the money they make. And can't pay you correctly or on time!

Came all the way from America to this town specifically to try the beer. Were told we had to buy a tour ticket to try anything and that the tours for the day sold out. The hours online are also drastically different than what s posted. We work at breweries and would have just liked to try the beer- we know how it s brewed. Absolutely gutted.

Glorious beers and an interesting tour. Thank you Shepherd Neame.

Drinking a spitfire in Toronto as I write this, and the verdict is....
Very nice Ale!!! Cheers

The oldest brewery in England. The admission price is 5 pounds. Unfortunately, inside the brewery you cannot buy beer at a promotional price, which is a pity