Christian Baron

Review of Dierre

I didn't want to give even one star. Unfortunately...

I didn't want to give even one star. Unfortunately it cannot.
We purchased a security door with a mirror effect panel in July 2019. Dierre news 2019. It was delivered to us in October. During the installation phase we realize that although the panel actually had the mirror effect we wanted (even if we actually discovered it was a simple reflective plastic sheet and not a mirror) it had imperfections (bubbles under the film). We asked for a replacement. We had to wait another month. When the moment of replacement arrived, we found ourselves in front of an orange peel mirror effect panel worse than the previous one. We also contested this and the area representative, who came on purpose to check, confirmed that this second panel was also not compliant. Another month spent waiting. Today comes the third panel. Same as the previous one: orange peel effect on the entire surface. We didn't even have it installed as even the technicians who had come admitted that it was not compliant. Result. We paid more than 1800 .
They discounted us 150 and I end up with a door that is HORRIBLE. It was supposed to be a design element and instead it's a SUCK. At the same price and armor class there are manufacturers that insert a REAL MIRROR and not a poor quality product. We trusted in the name and novelty of the product. Never made a bigger mistake. Obviously Dierre did not offer to take the door back. Never again. I do not recommend anyone buying this product and this brand. The clear example that made in Italy is not always synonymous with quality. Hats off to the Celletti company, their distributor, who tried and tried to solve a problem that did not depend on them.